DALE FULLER ad4mx1@r.postjobfree.com • 954-***-****

DALE FULLER ad4mx1@r.postjobfree.com • 954-***-****

*** *. ***** **** ***** Indialantic Fl 32903

CUSTOMER SERVIVE AND ACCOUNT MANAGER

Summary: Seasoned sales professional with extensive experience meeting and exceeding goals through comprehensive leadership strategies regarding sales training. Expert in curating positive customer relations, directing diverse teams, and increasing yearly returns. Successful collaborator known for transforming multiple businesses’ subpar performance into thriving, efficient teams. Key Skills Profit & Loss (P&L) • Team Building • Strategic Marketing • Client Growth & Retention • Account Management Revenue Augmentation • Customer Service • Advertising • Recruitment • Business Acumen • Virtual Sales Technical proficiencies: Salesforce, HubSpot, Genesys, Microsoft Office Suite, Word, Excel, Trello, Google Docs, Asana, Slack and Shopify

PROFESSIONAL EXPERIENCE & ACHIEVEMENTS

iHire Fredricks MD (HQ) 2022

Remote Account Executive

Hired for business development and customer service to maintain existing accounts to help clients keep a long-term commitment to the company. Connected with clients and facilitate lead generation B2B through LinkedIn and Zoom, utilizing expert marketing strategies. Became top Account Executive in 6 months of hiring.

Maintain status of top sales producer for the company, consistently generating more than $25K each month in monthly revenue.

Collaborated directly with Sales Manager to develop new business and maintain existing clients. Keiser University, Fort Lauderdale, FL 2017 to 2021 Director of Admissions

Brought on to transform admissions department failing in recruitment goals into efficient and profitable team, regularly meeting and exceeded yearly objectives. Oversaw 10 admissions counselors, disseminated sales teachings, managed budgets, and provided guidance on market trends/demands and employment changes.

Increased recruitment fulfillment rates from 80% to more than 100% within first 12 months, sustaining full rate throughout employment.

Taught admissions counselors on in-person and virtual sales techniques specific.

Generated $1M in annual revenue for admissions department by enlisting ~400 students each year. Orchid Room, Jaco, Costa Rica 2011 to 2016

General Manager

Purchased dilapidated restaurant, spearheading transition into upscale New York style VIP club. Substantiated extensive renovations to cultivate luxury. Directed income, expenditures, bookkeeping/payroll, supply and food orders, and both front- and back-of-house processes for team of 20 staff members.

Advertised through word of mouth, garnering reputation for exclusivity and celebrity. DALE FULLER ad4mx1@r.postjobfree.com • 954-***-****

Increased sales more than 50% over 4-year period by personally hiring and coaching all staff through professional developments and customer interactions. Precision Doors, Melbourne, FL 2001 to 2011

Chief Operating Officer, National Sales Trainer

Promoted from regional to national sales trainer while owning and operating 5 separate Precision Doors franchises. Extended educational insights to 85+ locations across US, traveling to revitalize inadequate businesses.

Personally taught more than 1.2K technicians in sales and customer service strategies.

Ran training school in Akron, OH wherein corporate sent new hires to receive instruction and guidance on company policies.