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Quality Control Customer Service

Enterprise, AL, 36331
March 28, 2024

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HAYLEE B. CREEL 334-***-**** Coffee Springs, AL 36318

I'm Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Computer skills

Strong organization skills

Communication skills


Hard worker


Kind attitude

JLA. Samson, AL


07/2021 - Current

Maintained detailed records of all laboratory activities, including test results and instrument calibrations.

Prepared solutions and reagents according to established procedures for use in experiments or analyses.

Assisted in troubleshooting issues with lab instruments or processes when needed.

Reviewed technical documents such as Standard Operating Procedures and Quality Control Plans.

Monitored inventory levels of supplies necessary for laboratory operations. Trained new personnel on proper lab safety practices, instrumentation usage, operation protocols and more.

Performed routine maintenance tasks on lab equipment such as cleaning glassware or replacing parts.

Implemented corrective actions when discrepancies were identified during quality control checks.

Collected, labeled and stored lab samples according to laboratory specifications.

Used time management and adaptability skills to prioritize and run multiple tests.

Disposed of laboratory materials and samples using well established guidelines and instructions.

Analyzed experimental results and determined whether results fit within standard procedures.

Presented experimental findings in presentations with graphs, charts and other visual aids.

Ran samples through a manifold with proper drip rate for accurate results to determine alfatoxin.

Operated manifolds, fluorometers, and HPLC machines. Publix Dothan, AL Greeted customers and answered any questions they had about the store's Summary




02/2021 - 05/2021

products and services.

Verified that customers were of legal age to purchase alcohol or tobacco products.

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Ensured compliance with all safety regulations within the store environment.

Provided excellent customer service while promoting loyalty programs to increase sales potential.

Burger King

Assistant Manager

01/2017 - 01/2021

Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Developed a system for tracking inventory and ordering supplies as needed.

Ensured compliance with safety regulations and company policies. Monitored employee attendance records, timekeeping, and payroll information.

Greeted customers and took their orders in a friendly and efficient manner. Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.

Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.

Restocked supplies such as napkins, condiments for the convenience of customers.

Th grade)

Certified in PowerPoint Certified in Word

Samson High School Samson, AL

Advanced Diploma


GPA: 3.44

Enterprise State Community College Enterprise AL General Studies

References furnished upon request.

AWARDS & HONORS, National Honor Society


Education and Training


Additional Information

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