Don

GOTHAMA DISSANAYAKA

CONTACT ME

ABOUT ME

SKILLS

Seeking to become an integral and involved member of a company in the hospitality industry, by contributing my ideas and work habits with my experience of over two decades.

Efficient Team Leader with combined communication, interpersonal and problem solving skills with analytical decision making and leadership capabilities to enhance organizational objectives.

Accomplish professional customer service with large experience in hospitality industry and demonstrated performance in account growth and management,

customer service and needs analysis, presentation, negotiation, program development and implementation. My experiences can be of help in development of my colleagues as well as motivating and guiding them to a positive public relations environment.

My Curriculum Vitae is enclosed herewith for your

review. I look forward for a positive reply from your organization. Hope to have a discussion with you in this regard. Meanwhile, thank you for considering my

application.

EDUCATION

G.C.E. O/L Examination (1986)

G.C.E. A/L Examination (1989)

Examination for Central Recruitment of Minor

employer type-C-1990

Examination for Central Recruitment of Crop

Clarks-type-3-1990

+947********

+941********

ad4mw2@r.postjobfree.com

ad4mw2@r.postjobfree.com

No.16/08, Koralawella,

Moratuwa, Sri Lanka.

Hardworking and self motivated

Co-operative and sociable

Good presentation &

Communication Skills

Pleasant Manner

well knowledge about computer

MS Office (Fidelio, Opera)

E mail and Internet

SPECIAL AWARDS

Nominee for the Employee of

month (1993 May, 1994 July)

the Best Groomed Employee of

August 1995

Member of Quality Circle Team

TRAINING SKILLS

Telephone Manners & how to Welcome a Guest.

Basic First Aid & Fire Fighting Training.

Housekeeping in the Deluxe Hotel.

How to handle Guest Complaints.

Training Moments on the job (TWI Method)

Keys to Professional Service.

Supervisor Toolkit – 3 (DECISION MAKING)

Being a Mentor.

Chemical Awareness & Training & Safety

Organizing & Managing Housekeeping.

Laundry Management and Technology

(SRI LANKA INSTITIUTE OF TEXTILE & APPAREL)

PERSONAL DETAILS

Nationality : Sri Lanka

Date of Birth : 03/07/1969

Gender : Male

Marital Status : Married

Passport No : N 7739635

REFERENCES

Mr. Chamila Bandara

Resident Manager

Sky Beach Hotel

Maldives

Mobile : +960*******

Mr. Merza Borham

Residence Manager

Lanka Princess Hotel

Aluthgama

Srilanka

+947********

More than twenty years of housekeeping experience.

Thorough knowledge of methods of cleaning rooms.

Great knowledge of proper use and storage of cleaning chemicals.

Considerable knowledge of equipments.

In depth ability to select, train, evaluate, motivate and discipline as needed.

Proven ability to operate the department within the budget by appropriately forecasting and scheduling staff members.

Strong working knowledge of all Housekeeping administrative functions to include scheduling, Status, pay roll and other clerical areas.

Great working knowledge of material control to include purchasing requisitioning of Department supplies.

Remarkable ability to lead, guide, direct, develop and motivate people at all levels.

Considerable computer software knowledge to include Word, Excel and Fidelio.

Excellent interpersonal, customer service, team building and problem solving skills.

Uncommon ability to calmly handle difficult situation. SUMMERY OF QUALIFICATIONS

WORKING EXPERIENCE

Mount Lavinia Hotel, Colombo, Sri Lanka

P/A helper 1992

Room boy 1993

Minibar Operation 1996

Senior Room boy 1998

Shift Leader 2000

P/A HK Supervisor 2001

Floor Supervisor 2003 Villa Palma Hotel Ja-Ela, Sri Lanka

Executive Asst: Housekeeper 2006 April to 2006 November. Sofitel city Centre Hotel and Residence Dubai U.A.E.

Floor supervisor (level.4) 2008 August to 2012 April. Pullman Dubai Deira city Centre Hotel and Residence

Housekeeping supervisor (level.3) 2012 May to 2014 May. Taj Samudra Hotel Colombo

Housekeeping Supervisor 01st of September 2014 September to 2015 January. The Fortress Resort and Spa Galle Sri Lanka

Asst.Executive Housekeeper 11th February……2015 February to 2017 December. Best Western Hotel Colombo Sri Lanka

Executive Housekeeper 10th January 2018 January to 2020 January. Namariq Residency, Jeddah KSA

Housekeeping Officer 6th January 2020 January to 2022 April Sooriya Resort and Spa, Tangalle, Sri Lanka

Executive Housekeeper 2022 November to 2023 April Lanka Princess Hotel, Alutgama Sri Lanka

Manager Housekeeping

I do hereby conscientiously declare that all the details specified & described herein are true & accurate to the best of my knowledge.

Date Signature

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