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Employee Relations Talent Acquisition

Location:
Fontana, CA, 92336
Posted:
March 28, 2024

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Resume:

CHRISTINA E. KRUGER

MOBILE: 714-***-****

E-MAIL: ad4mu5@r.postjobfree.com

https://www.linkedin.com/in/christina-kruger

A demonstrated track record of high performance with a strong passion for a positive culture with engaged employees. Experience working with privately owned and a publicly traded Fortune 500 company. I have a diverse background with employee relations, diversity and inclusion, coaching/training/mentoring, investigations, and more, to support and empower employees in the workplace. I have a unique style of problem-solving, empowering and influencing others, leading by example, while using my interpersonal, and creative skills while building value, documenting, and developing policies for a company while interviewing and successfully hiring through vision, leadership, teamwork, and a decisive style. SKILLS

• Talent Acquisition/Onboarding

• Coaching, Trainer, Mentor & Mediator

• Employee Relations & Diversity

• Policy Development

• EEOC & Investigations

• Leave of Absence Management

PROFESSIONAL EXPERIENCE

Nestle Waters/BlueTriton Brands

Area HR Manager (June 2023-Current) BlueTriton Brands LA/Ontario/Colton/San Diego/Thousand Palms, CA

• Develop, recommend, and implement personnel policies and procedures which will best drive company goals and internal culture.

• Create, streamline and edit job descriptions and reqs as needed for all positions to be accurate, property specific and in compliance with legal standards.

• Maintain a continuous recruiting process to ensure that talent is always available and that the team stays strong and balanced with elevated standards.

• Minimize labor cost by working closely with departments heads to adjust staffing schedules according to weekly operational needs, adhere to budget set for departments/location and can explain variances with finance and C-Suite.

• Attend conferences and HR trainings to stay current with laws and industry trends.

• Oversee all employee relations matters as they relate to Federal, State and local employment and civil rights laws, including but not limited to, Title VII, ADA, CFRA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers’ compensation.

HR Business Partner (July 2021-June 2023) BlueTriton Brands Ontario/Colton/San Diego, CA

• Reviewed culture iceberg model with leadership team to inform and drive behaviors and practices up 25%.

• Took on three new branches in a different division, during an acquisition, to create change, re-structure, and support as the new HRBP by holding roundtables quarterly to improve culture/morale.

• Developed and presented a training program to get employees cross-trained and build skills across the teams to support different manufacturing lines. Training increased output by 15% in 5 months.

• Evaluating policies and procedures; implementing change with employee buy in to improve efficiency and ensure compliance with guidelines, laws, or regulations (i.e., improved intranet information and a part of 3 special projects to improve systems, policy on a positive work environment, and employee files as paperless).

• Being an advocate for the people onsite at all locations by listening and hearing out employee requests which involves investigating to put new policies in place or new tools to help create an inclusive work environment. HR Generalist (February 2021-July 2021) formerly Nestle Waters Cabazon/Ontario, CA

• Created standards on how to maintain meals and breaks in the workplace (lowered punch errors by 38% and decreasing paperwork/lunch penalty pay).

• Started a mental health campaign and positive work environment to drive awareness in the workplace during COVID-19.

• Brought back rewards and recognition in the workplace to increase morale (created friendly competition to drive up numbers on the manufacturing line and lowered employee complaints by 5%). HR Associate (November 2020-February 2021) formerly Nestle Waters Cabazon, CA

• Lead our health screener team during COVID-19 to uphold a safe work environment.

• Recruited and onboarding for the factory to increase staffing numbers due to peak summer season (increased headcount by 50%).

• Implemented a working session with lower leadership teams on the learnings from reviews and went over the Kotter change cycle to get ready for next year.

• Created and maintained HR office records and files, including confidential personnel files and records, purged files in accordance to company regulations.

McMaster-Carr Supply Company Santa Fe Springs, CA

Business Operations Specialist (October 2015 – September 2020) April 11, 2011 – September 1, 2020

• Day to day performance guidance in call center (i.e. developed training procedures for new hires by reviewing performance reviews, listening to calls and focusing on what is best for the customer in the calls).

• Mentor new hires while on the phones by listening in on live calls to analyze trends each month and help each employee grow into their role.

• Worked closely with Recruiting for sit-ins and help new hires excel with their customer service level of 90% or higher each month.

• Monthly reviews conducted to improve new hires understanding/goals/positive reinforcement. Corporate Recruiter (April 2011 – October 2015)

• Found new job fairs and job sites to bring in qualified candidates which increased number of applicants.

• Restructured Recruiting Department by updating interview questions, tests, and sit-ins which decreased turnover.

• Created “round table” to collaborate with each department to hire the best candidate for the team and fit with the culture.

• Used in house applicant tracking system and Microsoft Office Suite. Arnel & Affiliates Costa Mesa, CA

Recruiting Manager/HR Generalist (April 2009 – April 2011) August 2006 – April 2011

• Developed onboarding process to make sure employees felt welcome and trained before going to the field.

• Introduced new sources to hire long-term candidates, creating fewer turnovers (60% less turnover). Also saved company

$3500 per month by only using successful hiring sites.

• Key decisions as a Human Resources representative (i.e., employee/labor relations with investigations, unemployment cases, disciplinary actions, etc.).

• Trained in ADP to pull from Report Smith to analyze numbers and trends of employee turnover.

• Responsible for reviewing compensation of all roles to make sure responsibilities and pay were at industry standard.

• Learning and developing was key in this role to help my team understand EEO and had meetings every quarter to go over with leaders at the company with examples to stay current with laws. Assistant Recruiter (August 2006 – April 2009)

Reported to the Recruiting Manager

• Set up job fairs, phone screened applicants and watched over the phones for all executive management.

• Managed paperwork, schedules, and filing for all employees.

• Responsible for I-9 paperwork (also turned department paperless).

• Coordinated with C-suite interviews and documentation. EDUCATION & CERTIFICIATIONS

Pepperdine University

Master of Arts, Human Resources

California State University, Fullerton

Bachelor of Science, Business Administration with an emphasis in Management in Human Resources Charter Oak High School

Human Resources Certificate

Real Estate License- Remeo Realty (Huntington Beach, CA)

-Licensed since 2010

-Realtor since 2011

-OCAR member since 2011

SHRM member



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