Vanessa Alcocer

Work Experience:

Nov. **, **** – May 2023 CONTRACT National Oilwell Varco Houston, TX AP ASSISTANT

• Processing daily the utilities for all Ledgers /Locations within the United States. All bills are time sensitive and must be processed through different ERP Systems. Assisting in getting accounts for utilities set up. Using Basware, Syteline, Epicor, and Oracle daily. And recording and uploading water, electricity, and gas bills in OnBase, and on a monthly Excel spreadsheet.

• And any other duties as assigned.

May 2022 to Nov. 23, 2022 CONTRACT Dixie Carpet Installations Missouri City, TX AR SPECIALIST

• Focused on past due customers in Houston, San Antonio, Dallas, and Austin, Texas. 5K + past due customer account balances across multiple Texas regions in the effort to collect $2.5 million in aged receivables

• Submit and focus on past due invoices and statements, address only invoices that are 60 days and up past due

• Enter, process, and upload invoices to Nexus, Vendor Cafe, and Coupa. Entering credit card payments daily

• Assist in all accounts receivable duties

• Coordinate and manage customer accounts with customer service team to accommodate customer billing requests and collect aging accounts

• Responsible for communications between customer and 50-75 sales team associates/ accounts receivable team/ manager

• Assist accounts receivable/accounting department manager with reports and daily/weekly/ monthly responsibilities as needed

• All other duties as assigned

Aug. 2008 to Aug. 2021 Coldwell Banker United, Realtors Houston, TX OFFICE ADMINISTRATOR / SALES ASSISTANT

• Played a key role in all aspects of processing real estate transactions for listings/sales/leases

• Facilitated transfer of data and documents into a centralized system regarding the transaction

• Responsible for validating all necessary documents required for file compliance and adhering to audit guidelines for commission processing

• Prepared Commission Disbursements

• Organized and prepared agent and office billing and receivables

• Maintained agent records of license renewals, address and name changes

• Input listings and maintain property updates in MLS system

• Ran inventory reports in HAR/ MLS for new listings and pending sales as well as leases and compared to company system to confirm that agents turned in new transactions.

• Prepared documents for closing out files, and submitting to the audit and acct dept.

• Verified HUD for current sales price and commission

• Created, organized and maintained closed sales and lease files

• Submitted files to corporate in a timely manner

• Assisted Manager with special projects

• Prepared vendor check requests and maintained vendor invoice files

• Processed and posted all incoming transactions, sales and closing funds

• Conducted orientation and interview new agents and new employees at Coldwell Banker United Realtors

• Trained and supervised support staff and train agents on new programs

• Identified and coordinated maintenance and repairs for computer and office equipment

• Ordered and maintained inventory for office supplies and business cards for the agents and other marketing materials as needed

Jan. 2005 to May 2010 UPS Houston, TX

OPERATIONS CLERK

• Researched undeliverable packages and contacted addressees for correct address and directions

• Issued any notices per delivery dates and circumstances

• Assisted Supervisor in any projects/issues as needed April 2003 to June 2008 Dow Corning Trust (Settlement Facility) Houston, TX CLAIMS AND RECORDS REPRESENTATIVE

• Responsible for greeting patients and ensuring paperwork/insurance forms were complete

• Scheduled appointments

• Assisted nurses with administrative duties

• Managed all administrative duties for the office including AP/AR

• Handled calls in a call center for lawsuit settlement queries from claimants and attorneys concerning status of claims, procedures and requirements for payment qualification, deadlines and other legal issues. (English and Spanish)

• Responsible for organizing files

• Quality control of all files

• Verified completion of all legal claims

Education:

The Tenney School, HS Graduate

Skills:

Microsoft Office - MS Word, Power Point, Outlook, and Excel; QuickBooks, Coupa, Sage, Authorize.net, Nexus, Vender Café, Epicor, Syteline, Basware, and Oracle Language:

Bilingual (English/Spanish) Read, Write, Speak

Contact this candidate