LORI B.

CHANCE

ad4mts@r.postjobfree.com

804-***-****

Richmond, Virginia 23235

Dedicated Office Assistant with over 10 successful years of administrative & customer service experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Office and history achieving high data output. PROFESSIONAL SUMMARY

Veritas - Office Associate

Richmond, VA • 01/2021 - Current

LAB CORP - Laboratory Technician

Richmond, VA • 01/2020 - 01/2021

CIOX HEALTH - Data Entry Clerk

Richmond, VA • 03/2018 - 01/2020

VA Department Of Consolidated Labs And Services - Administrative and Office Support Specialist

Richmond, VA • 02/2013 - 02/2018

WORK HISTORY

• Scan and Index acknowledgement of paternity forms Completed clerical tasks such as filing, copying and distributing mail.

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Interacted with customers by phone, email or in-person to provide information pertaining to VA Paternity Program.

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Checked inventory and ordered office supplies from specific locations based upon availability.

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Performed routine lab and department maintenance to keep area clean and orderly.

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Oversaw items in inventory and reordered before supplies diminished.

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Completed data entry of laboratory specimens with accuracy and efficiency.

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• Sorted documents and maintained organized filing process. Reviewed and updated client correspondence files and database information to maintain accurate records.

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• Obtained scanned records and uploaded into database.

• Identified data entry errors and reported to necessary departments.

• Monitored database updates and verified for correctness.

• Executed data verification to detect errors.

Evaluated source documents to locate information needed for each data entry field.

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Organizes and separates abnormal newborn test results and other various results for mailing

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SKILLS

• Administrative Support

• Business Opportunities Support

• PC Proficiency

Advanced MS Office Suite

Knowledge

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• Detailed Meeting Minutes

• Reading Comprehension

• Service Quality

• Archival Processing

John Tyler Community College

Chester, VA

Associate Degree: Science,

Computer Specialist

EDUCATION

Prints, collates, and distributes reports to hospitals and doctors via courier.

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Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

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Assisted coworkers and staff members with special tasks on daily basis.

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Created and implemented standard operating procedures for records handling.

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