Robin W. Lentzkow

**** ********** *****

Marion, Iowa 52302

Cell: 319-***-****

Email: ad4msn@r.postjobfree.com

OBJECTIVE:

Focused, goal oriented individual striving for excellence in personal and professional areas. Seeking Customer Service and/or Marketing position where skills and experience can be utilized. I have been specializing in Claims Customer Service for Transamerica through a third party vendor. My position is moving off shore.

QUALIFICATIONS

4 years college studying Human Resources

15 YRS experience Outside Sales

Time management Work from Home setting

Microsoft Office and systems used by Transamerica

Avaya Phone System

AWD contact management

EDUCATION

1996 – 2000 Attended night classes while working full time. Upper Iowa University. EMPLOYMENT

March 16, 2020 - Present TCS Cedar Rapids, Iowa

Customer Service office and WFH setting

• Fixed and Variable Annuities assisting clients

• Claims calls helping Agents and Beneficiaries collect on death payments January 7, 2019 – March 16, 2020 AEROTEK Cedar Rapids, Iowa Customer Service

January 20 2013 – December 2019 CCP Industries Cleveland, Ohio Territory Account Manager Area 326 Cedar Rapids, Waterloo, Dubuque, and Iowa City Inclusive Duties: Sales and Service of Business to Business products, including Safety, PPE, Industrial wiper Variations, Janitorial, Work Garments. Time and Travel management,sales and various reports.

• Presidents Club achievement first year.

• Rookie of the Year award.

• Steady growth in territory over 109% yearly

April 2008 – January 2013 Palmer and Associates Kansas City and Dallas, Texas Territory Manager East and Central Iowa

Duties : Sales and Service of Business to Business products, calling on retail stores within assigned region. Steady territory growth, and have exceeded goals set by myself and others. Focus on Gift and Home Décor Retail Stores with emphasis on women’s accessories and jewelry Time and travel management, sales calls and all reports. Sales seminars in Dallas, Toronto and Kansas City

Trade Show attendance; Atlanta and Dallas

Biannual Market in January and July for 8 – 10 days.

•Annual sales 765,000 all categories included

• 90% Customer Retention Rate

Hobbies;

Motorcycling, boating, gardening, home decorating. Reference

Skills

Available upon request

Microsoft Office all applications, People Soft, ACT, Sugar CRM, Brandwise Avaya Phone system, Vantage, AWD, control D, WMA,