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Program Manager Management

Location:
Ashburn, VA
Posted:
March 28, 2024

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Resume:

Radha Karra

703-***-****, ad4msf@r.postjobfree.com

https://www.linkedin.com/in/radha-karra-4494172/

Virginia, USA

PROGRAM MANAGER

Highly accomplished program management professional with 20+ years of extensive experience in program/project planning, execution, evaluation, and testing across diverse industries.

EXPERIENCE

NTT Data, Mclean, VA (NIH) June 2023 – Till Date

• Led and coordinated a portfolio of software projects, ensuring alignment with organizational objectives and strategic vision.

• Developed and executed comprehensive project plans, including resource allocation, timelines, and milestones, resulting in on-time and within-budget project deliveries.

• Conducted risk assessments and implemented mitigation strategies, minimizing project disruptions, and ensuring successful outcomes.

• Facilitated cross-functional collaboration, fostering effective communication among development, testing, and stakeholder teams.

• Defined program objectives, KPIs, and success criteria, contributing to the overall success of the organization's software initiatives.

• Monitored and reported on project progress, providing regular updates to senior management and stakeholders.

• Implemented best practices in project management, improving overall efficiency and quality of software development processes.

• Coaching, training, and educating the program on principles and practices of Agile in collaboration with Scrum Masters and Agile Coaches

Capital One, Mclean, VA (private sector) Mar 2020 – Mar 2023

Program Manager

Provided the program level support for Cordiant Decom (Fraud AWS Migration) Project.

Lead delivery of multiple workflows.

Coached Agile principles to the teams and to other scrum masters.

Introduced process enhancements like TDD, Automation.

Responsible for all the Agile Ceremonies, Sprint Grooming, Sprint Planning, Sprint Review, Daily Stand-Ups, and Sprint Retrospective.

Created Agile training materials, for example Team Norms, Agile 101, Agile advanced training. materials for teams, presented at agile conferences at Capital One.

Generating various reports for higher management.

Jira/Jira Align Support - L2 Support.

Managed dependencies, Defects, responsible for Release Management.

Thrive as a servant leader.

Responsible for E2E Testing.

Managed the Incident Management via Kanban Board.

Binary Fountain, VA (private sector) Sep 2018 – Feb 2020

Sr Program Manager

Lead multiple/large scale projects for end-to-end delivery.

Ensure that consistencies are maintained across the test teams.

Implement the QA process and mentor the team.

Managed Manual, E2E and Automation Test.

Document the standards and procedures for the large QA teams.

Accenture, Arlington, VA (Held Secret Clearance/Public Trust) (Federal Contractor) Sep 2015 - Sep 2018

Sr Test Manager/Scrum Master

Client: Census Bureau

Lead multiple projects for end-to-end delivery.

Lead a team of 35-40 testers.

Managed Sprint Manual, E2E and Automation test teams.

Involved in automation and functional testing.

Leading 508 testing

Document the standards and procedures for the large QA teams.

Defined and implemented the manual test strategy and approach.

Implemented automation strategies.

Business threads/requirements analysis

Conducted the defect triage meeting.

Conducted cross work stream training.

Involved with Documentation and project artifact management.

Proprietary Information – Internal use only.

Managed the budget & Resources.

Implemented quality assurance processes for the CBP Application like separating testing from the SIT environments, access to logs etc.

Deloitte, Rosslyn (Held Secret Clearance/Public Trust) (Federal Contractor) Jun 2013 - Sep 2015

Test Manager

Trained other consultants for Sprinter and UFT (New Version of QTP)

UAT Manager for Delaware State Project (Microsoft Visual Studio, MTM, TFS)

UI Leader for Integrity III FDA

Worked on the MHS as Automation Test Lead.

Proposed a new Automation Framework (Including Sprinter, ALM, UFT, Innovative

approach)

Verisign, VA (private sector) September 2010 – June 2013

Test Lead/Agile Manager Domain Registration

Implemented the QA Process, mentored team members, managed offshore teams, and led the automation and requirements team.

Involved in QA Tools Analysis (e.g.: Selenium, SOA, QTP etc.)

Involved in test planning and test designing for salesforce applications.

Determined the Strategy and LOE for testing.

Involved in unit integration system, functional regression performance, and user acceptance testing (how so?)

Reported defects in Jira and managed user stories.

Environment: Salesforce, Java, Oracle, Jira, Agile, HP ALM

Fannie Mae via TekSystems, VA(private sector) June 2010 – September 2010

Senior QA Automation Lead Financial Services

Analyzed Functional Specifications, Application System Requirements and determined strategy and LOE for testing.

Responsible for the Test Planning

Created and maintained test cases, test sets, and results in Quality Center for Property Inspections

Developed and executed automated test scripts using Mercury Interactive’s Quick Test Pro

Responsible for Performance testing using Load Runner

Supported the UAT

PRIOR RELEVANT EXPERIENCE

Senior QA Automation Lead Financial Services – EMC, VA

Software QA/Automation Test Lead -- Fannie Mae, VA

Software QA Test Lead -- Capital One Financial Corporation, VA

QA Team Lead – Clickmarks Inc, CA

Senior Software -QA Engineer – Marimba Inc, CA

Software QA Engineer – Telepost Los Gatos, CA

QA Engineer -- Decide.com San Jose,

Software Consultant as Programmer & QA Engineer – International Software Group

Senior Programmer & QA Engineer – Integrated Software Solutions (India) Pvt. LTD

Senior Programmer & QA Engineer – Techno Solv Software Systems Pvt. LTD

Programmer & QA Engineer – Computec, Hyderabad

EDUCATION

Master of Science in Information technology (Brandeis University)

Bachelor of Technology (Osmania University)

CERTIFICATIONS

AWS Practitioner Certification

ICAgile Certified Professional

Certified Agility Health Facilitator

Scrum Master Certification

SAFe Scrum Master Certification

Certified Safe Release Train Engineer (RTE)

Expert in Kanban

ISTQB Certified QA Engineer



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