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Medical Billing Customer Service

Location:
Bridgeport, CT
Posted:
March 28, 2024

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Resume:

ALICE JOHNSON

Bridgeport, CT *****

475-***-****

ad4msb@r.postjobfree.com

Professional Profile

Successful administrative professional and recent graduate of a Medical Billing & Coding Specialist program. Highly skilled in maintaining the smooth operation of busy office environments. Displays excellent written and verbal communication skills as well as an openness to team and independent work. Able to prioritize multiple demands to efficiently complete all tasks.

Skills

Medical Terminology

Medical Insurance

Medical Law & Ethics

HIPAA Compliance

Medical Coding: ICD-9-CM, ICD-10-CM, CPT, and HCPCS Level II

Professional Experience

Wendy’s Bridgeport, CT

Closer 10/2021 - Present

Provide excellent customer service

Clean restaurant, including sweeping and mopping (e.g. seating areas, condiments and drink area), restock condiments and other products as needed

Fry chicken nuggets and fried according to order

Private Duty Bridgeport, CT

Child Care Provider 2011 – 2019

Observed and monitored toddler during daily activities before and after school

Transported child to and from school, appointments and other activities

Planned age appropriate activities, prepared nutritional meals and followed parental instructions

Freedom Disability Shelton, CT

Claims Coordinator 01/2010 – 01/2011

Performed administrative functions and supported claimants applying for Social Security benefits

Processed advocate requests for communication and information for claimants

Trained on HIPPA compliance and adhered to HIPPA guidelines

Met and exceeded daily/weekly/monthly call metrics consistently

Assisted in scanning and mail process during high volume periods

Member of social planning committee; coordinated international lunches and birthday celebrations

Advantage Human Resourcing - Peoples Bank Bridgeport, CT

Administrative Clerk/Receptionist 01/2001 – 01/2008

Accurately processed newly created sales invoices and shipping information

Maintained client files for use by expediting team members

Processed account debits and reviewed member orders for vendor restock payments

Organized third party checks and payments for manual processing

Performed 10 key data entry

Lloyd Staffing Agency - Main Street Pediatrics Bridgeport, CT

Medical Biller 01/2001 – 01/2008

Created new charts upon request of office manager and verified patient insurance

Identified billing issues and contacted major insurance companies to resolve accounts

Submitted claims to insurance companies for payment in a timely manner

Education and Training

Medical Billing and Coding Program American Institute Healthcare & Technology; Stratford, CT

A.S. Business Office Technology Housatonic Community College; Bridgeport, CT



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