Sophia Oun

Philadelphia, PA *****

ad4mr8@r.postjobfree.com

+1-267-***-****

Work Experience

Trinity Health Mid Atlantic - Medical Front Desk Receptionist Nazareth Hospital - Philadelphia, PA

January 2023 to April 2023

• Responsibilities include Greeting and prioritize all visitors (patients and vendors)

• Schedule patient appointments using the practice management system ( EPM) .

• Process patients checking in for appointments,Verifies appointments and insurance information

• Obtain patient demographic information, copy of insurance and identification card

• Ensure that proper disclose forms with HIPPA are on file and entered into Athena

• Enter all requested information in the electronic health record

• Collect copays and outstanding balances

• Schedule follow up appointments and physician ordered test

• Microsoft Office,M.S Excel,M.S NextGen, M.S Navinet and Epic Unit Secretary/Clerk

River Edge Rehabilitation Nursing Home - Philadelphia, PA July 2022 to December 2022

• Responsibilities include Greeting visitors, guest, customers and provide company policies

• Schedule appointments with physicians for patients and relay the information to the nursing staff and medical team

• Schedule appointments for residents when needed and initiate coordinate

• Completing receptionist duties, such as sending email, answering phone calls, ordering supplies, scheduling appointments and placing medical orders

• Completes daily transfer of the vital signs and weights from the daily assignment sheet to the patient's chart

• Ensures all patient and special changes are processed

• Ensures patient records are filled out and accurate

• Maintain patient medical records in appropriating orders

• Manage discharge documents paper works and discharge patients according

• Transfer scribing written medical orders form from physician into computer system

• Data entry of lab and new patients' admission information

• Following security measure to ensure patients information is safe andjjl confidential

• Maintain patients medical records confidential

• MS Excel,MS Office, MS Word, NextGen, NaviNet

• Other duties as assign

Front Desk Receptionist

MyDoc Urgent Care - Philadelphia, PA

January 2022 to September 2022

• Responsibilities include Answering phone calls and directing them to the appropriate department

• Greeting patients and visitor

• Checking patients in and out of the hospital

• Scan insurance card,process insurance verification utilizing the online system

• Verifies demographic identification and insurance information

• Utilize electronic Medical Records ( EMR )to start check in process

• Performs various clerical duties such as faxing, copies and scanning

• Knowledge of medical office, experience in EMR, PM schedule system Front Desk Receptionist

Northwestern Human Services/ Merakey - Philadelphia, PA February 2015 to June 2020

• Responsibilities include greeting patients and visitor and admitting patients in and out of hospital

• Answering question and solving client’s issued following company policies

• Scheduling doctor’s appointments and inputting mental health and psychotherapists schedules into scheduling system known as Avatar TM

• Writing up service vouchers for therapists/ psychiatrists

• Confirming insurance through Navient, Pro Mise and NextGen

• Collecting the insurance Medical and Medicaid and scan them into company system

• Batching service vouchers and coding doctor's appointment time according to the service vouchers and sending them to central business office.

• Appropriately handling mental health crisis according to company policies

• Collect co-pays from clients depending on their insurance deductible Data Entry Clerk / Checks Processing

Bank of New York Mellon (BNYM) - Philadelphia, PA

September 2000 to August 2014

• Prepare data for inputting into database, tracking down the code numbers

• Mailroom office,inventory and image checks processing

• Checking work of other data entry operators and enter into the computer

• Transfer data from papers formats into computer for scan

• Identify and correct data entry errors using control methods

• Sorting and processing invoices from supplies and process

• Collect data and prepare related operational reports

• Responsible for shipping and process checks to the various by banking instruction

• Update records and information into database

• Understand and interpret the different between sort patterns and organization charge

• Self motivated, team player,problem solving

• Positive ability to influence change

• Microsoft Excel,MS Office, MS word

Education

Online Campus- Assoicate Degree

University of Phoenix

Diploma in Accounting

University High School

Associate Degree

Community College of Philadelphia - Philadelphia, PA Skills

• Bilingual in Khmer and English

ICD-9 / CPT coding and knowledge of HIPPA Policies Proficient in Microsoft Word, Excel, Navient, NextGen, Epic and Access

• Clerical experience

• Front desk

• Customer service

• HIPAA

• Accounting

• Data collection

• Databases

• Windows

• ERP systems

• Epic

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