Mandy Ramsey

Houston, TX *****

ad4mqp@r.postjobfree.com

832-***-****

OBJECTIVE

Dedicated logistics professional, demonstrating effective leadership in all areas of business. I have a willingness to take on added responsibility to meet tight deadlines. I am an enthusiastic team player with a strong work ethic and have advances complex problem solving skills. Not to mention a great attitude and outgoing personality.

EXPERIENCE

Cajun Freight

Logistics Consultant June 2022- Current

● Evaluate and improve logistical processes. Identify and solve logistics processes, helping improve their efficiency, productivity, and the development of skills. Access supply chain operations, develop cost-effective solutions to optimize logistical procedures, and implement improvement strategies. Offering advice and expertise to client organizations to help them improve their business performance. Focus on operations, strategy, management, IT, finance, marketing, HR and supply chain management across the transportation industry.

Asphalt Transport Inc

Logistics Coordinator December 4, 2017 - April 22, 2021

Dispatch

●Gathered, logged and monitored all shipments- Entered data in real time- Real time dispatch for hot shipments that were time sensitive. Manage shipment schedule to maximize productivity. Email suppliers and customers with any and all information regarding their orders for regions in West Texas, East Texas, Louisiana, Memphis and Little Rock, New Mexico, as well as Houston. Key Communication and attention to detail as well as drivers HOS and CSA regulations. About 100- 150 drivers.

Slay Transportation

Dispatch Manager January 2017- October 2017

●Managed 20 Truck drives- including tank trailer assignment for chemical product with specific priors and equipment specified to tailor each customer’s needs. I worked with approximately 18 different customers whom all had different requirements that had to be met. Order entry- EDI processing-Knowledge of CSA- Hours of Service- Hazmat training- Coordinating with shippers and receivers for scheduling as well as coordinating at times with shipyards for trans- loading from railcars or shipping containers- Coordinating with warehouse for storage or drumming.

Acme Truck Line

Dispatch September 2016 – December 2016

●Customer Service-Data Entry- Route and Reroute trucks as necessary. Taking corrective action in case of any accidents or delays and relay that information to customers, shippers and receivers. Assign shipments to drivers and prioritize orders in a safe, secure and accurate manner.

Victory Transportation

Driver Recruiter and Compliance Coordinator Sept 2015-June 2016

●Driver Hiring-Review applications-Obtain Driver leads via phone, email, and fax as necessary-Conduct interviews-Go over Lease agreement-Construct Driver and Truck files-Do all employment verifications of previous work history-Driver log audits-Schedule Driver orientations.

United Vision Logistics

Dedicated Coordinator for HESS July 2014- Sept 2015

●Managed all transportation needs for client engineers, buyers, shippers and vendors-KPI reporting- Lean Management reporting-Data Entry- Ability to schedule with shippers and consignee to get each job done with little to no error as well as providing cost savings to the customer everywhere I could- Knowledge of SAP-Excel Spreadsheet-PowerPoint Presentations. Provide excellent customer service.

United Vision Logistics

Sales Representative and Account Manager June 2013- July 2014

●Procuring new customers Customer Retention-General Sales and marketing strategies-Maintaining Customer needs- Setting up new customers- MSA Pricing agreements and contracts.

Acme Truck Line

Terminal Manager November 2011-June 2013

●Over 87 Owner Operators and 6 office employees- All scheduling- Driver Hiring- Employee interviews, hiring and firing- Accurately read, understand and carry out any instruction from upper management as well as all company policies and procedures – Maintain positive relationships with all customers and employees as well as drivers- Establish long term customer relationships by providing prompt and courteous service – communicate all emergencies, delays or issues to carrier and schedule changes if necessary. I was also over all log audits, rejected invoicing and their corrections and held weekly safety meetings- Random Truck Inspections as well.

Acme Truck Line

Sales Representative and Account Manager Nov 2010 – Nov 2011

●Communicated regularly with territory, regional and strategic managers for daily support to plan for account management -Maintained and organized a customer database- researched and customized service proposals for clients- planned cultivating events with clients to promote growth- sales forecasting- negotiating pricing and terms for service agreements- obtained and evaluated credit information on respective customers- consulted with clients after sales and contract signing to resolve problems and provide ongoing support. Grew terminal weekly revenue from 5k weekly to 50k weekly revenue in under a year. Worked with dispatch to assure customer service and customer satisfaction.

Acme Truck Line

Dispatch March 2009-November 2010

●Gathered, logged and monitored all shipments- Entered data in real time- Real time dispatch for hot shipments that were time sensitive. Manage shipment schedule to maximize productivity. Email suppliers and customers with any and all information regarding their orders.

EDUCATION

Sam Rayburn High School Pasadena, TX

AWARDS AND ACKNOWLEDGEMENTS

I am great at internet research- a troubleshooting expert- conflict resolution- exceptional interpersonal communication- client account management- Professional and effective leader- staff training /development- employee scheduling- consistently meet goals- efficient at multitasking-organized -deadline oriented- strong attention to detail. I am also proficient with Hazmat rules and regulations.

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