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Customer Service

Location:
Orange Park, FL, 32073
Salary:
16.00
Posted:
March 28, 2024

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Resume:

TB

TAMMY BLEVINS

ad4mq1@r.postjobfree.com 904-***-**** Middleburg, FL 32068

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Customer Service

Crew Management

Supply Restocking

Troubleshooting

Enivoronment Control Jacksonville, FL

Janitorial Cleaner

06/2017 - 12/2018

Sweep and mop floors, hallways, lobbies, restrooms, offices and other areas.

Dust furniture, walls, machines and equipment.

Empty wastebaskets and replace liners.

Clean windows, glass partitions and mirrors using soapy water or other cleaners, sponges and squeegees.

Polish metal fixtures and fittings.

Vacuum carpets and rugs with industrial vacuum cleaner. Maintain all janitorial equipment in a safe working condition. Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.

Clay County School Board Middleburg,

FL

School Cafeteria Worker

01/2017 - 06/2018

Maintained cleanliness and sanitation standards in the cafeteria kitchen and dining area.

Followed all safety and health regulations when handling food products. Assisted with inventory control of food, supplies, and equipment. Ensured that all food products were stored at appropriate temperatures. Set up salad bars, beverage stations, condiment areas. prior to meal times. Conducted regular inspections of serving lines to ensure quality of food served.

Rotated stock on a daily basis to maintain product freshness. Served meals following established portion guidelines for each item being served.

Stocked shelves with necessary supplies such as napkins, silverware, plates, cups.

Disposed of waste appropriately according to facility policies and procedures.

Sanitized surfaces such as counters, tables, sinks on a regular basis throughout the shift.

Performed other duties as assigned by supervisor or manager. Summary

Skills

Experience

Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.

Winn Dixie Supermarket Middleburg, FL

Produce Associate

01/2015 - 09/2015

Received and inspected incoming produce shipments to ensure quality and quantity standards were met.

Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.

Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate. Inspected products for quality assurance, removing any damaged or spoiled items from inventory.

Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.

Adhered to food safety regulations by following proper storage procedures for all perishables.

Utilized pallet jack to move large quantities of produce from receiving area into storage areas.

Provided excellent customer service by greeting customers warmly upon arrival in the department and responding promptly to inquiries about products or services offered.

Lifted heavy boxes of produce when required during stocking activities. Restocked produce and removed expired or damaged merchandise. Prepared cut vegetables and fruits and packaged for purchase. Walmart Jacksonville, FL

Customer Service Representative

10/2004 - 09/2009

Answered customer inquiries and provided accurate information regarding products and services.

Maintained detailed records of customer interactions, transactions and comments for future reference.

Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Developed strong relationships with customers by providing personalized assistance and support.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Developed strong customer relationships to encourage repeat business. Demonstrated excellent communication skills in resolving product and consumer complaints.

commercial carrier corporation

Jacksonville, FL

Human Resources Assistant

08/2002 - 08/2004

Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks. Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.

Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.

Prepared job postings for open positions on the company website and other job boards.

Developed recruitment strategies to attract qualified candidates for open positions.

Responded to inquiries from current or prospective employees regarding human resources policies or procedures.

Reviewed resumes submitted by applicants for open positions. Created, organized and maintained employee personnel files to keep sensitive data secure.

Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process. Dunkin' Donuts Jacksonville, FL

Shift Leader

05/2002 - 06/2003

Provided exceptional customer service and maintained a positive attitude throughout the shift.

Ensured staff was properly trained on all aspects of their job duties, including safety protocols.

Monitored employee performance to ensure compliance with company policies and procedures.

Assisted in training new employees on shift operations. Resolved customer complaints promptly and professionally. Maintained an organized work environment by delegating tasks to staff as needed.

Inspected food preparation areas to ensure proper sanitation standards were met at all times.

Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Adhered to all health code regulations while preparing food items for customers.

Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.

Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.

Tucker Rocky Distributing Jacksonville,

FL

Packer Associate

07/2001 - 08/2002

Transported finished goods from production area to loading dock for shipment.

Identified incorrect or damaged items received from suppliers and reported them accordingly.

Updated computerized tracking systems with package details such as weights, destinations, barcodes.

Sorted various types of merchandise into designated areas according to established procedures.

Repackaged bulk items into smaller quantities for individual sale or distribution.

Maintained a clean and safe work environment at all times by adhering to company policies and regulations.

Labeled packages with shipping information such as address labels or colored stickers.

Stacked boxes onto pallets in an orderly fashion to ensure stability during transport.

Middleburg High School Middleburg, FL

High School Diploma

06/2000

Education and Training



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