Supply Chain Order Management
Resume:
Janet Bentelspacher Lee
******************@*****.***
Allentown, PA
Summary: 22 years of experience in Supply Chain Management including forecast analysis, sales order management, inventory, purchasing, master data, receiving, BOM, Distribution and work order management within Oracle ERP/MPR systems and TMS systems. I was the North American lead for cross-functional teams for several Oracle upgrades. I led go-live activities, end user testing and training for supply chain applications for Oracle and BI tools and more recently SAP. I successfully managed a multi-million-dollar inventory, billion-dollar sales revenue while maintaining a 98% sales order fill rate and 99.5% on time delivery or ship, without any major retail issues associated with Supply Chain/ Order Management and Distribution.
2020 – 2023
Air Products and Chemicals, Inc., Allentown, PA
IT/Engineering/Procurement Systems and Data Lead
Drove the business, as the lead for the implementation of new software projects/system enhancements,
from using 3 different systems to using one system, significantly reducing errors, time and number of clicks.
Partnered with business stakeholders to analyze, define and document business requirements/functional specifications, within and across functional areas, driving best practices during requirements gathering and modeling within and beyond functional track.
Spearheaded the Implementation of test plans, testing and test design as well as user training, ensuring 100% of the business was satisfied with the deliverables.
Dedication to immersing myself in various teams’ software as a subject matter expert (SME) to help reach those individuals their full potential.
Manager of permissions/access control software.
Mitigated risk via SOX (Sarbanes Oxley) reports/metrics and SAP role compliance, partnering with both internal and external auditors.
February 2019- November 2019
ATAS International, Allentown, PA
Buyer
Maintained 0% variance during monthly inventory reconciliation, both internal and external warehouses
Procurement of materials – raw materials, resale items.
Enhanced communication channels with vendors, sales, marketing, through productive discussions by creating an environment conducive to open and productive discussions.
Facilitator of ISO procedure creation / modification.
2002 – 2017
Activision Blizzard, Santa Monica, CA
Inventory Allocation Analyst / Inventory Planning/Revenue Recognition
Manager Order Management and Marketing Support
Operations System Specialist II
Manager of Oracle ERP/MRP systems as subject matter expert in BOM, WIP, Inventory, Order Management, Master data, Purchasing modules.
Managed global cross functional teams for custom reporting/analytic tools for revenue, forecast, sales and inventory analysis tracking.
Managed the sales team transition to digital sales analysis.
Management of all customer accounts, i.e. Amazon, Target, Walmart, etc. - customer communication, orders, pricing, fulfillment, and returns for both EDI and manual orders.
Facilitator for fostering collaboration with Sales Planning and Retail/Trade Marketing - digest planning information for ads, resets, retailer events ensuring stock is available for promotions.
Expedited production by proactively identifying backorders, potential stock outs/ low weeks of supply through custom dashboards/ custom report creation/alerts.
Implemented industry best practices - maintained less than 1% inventory variance, 98% sales order fill rate and 99.5% on time delivery or ship without any major retail issues.
Managed special sales programs for of end of product life cycles with regards to inventory depletion avoiding scrap
Managed on-line Blizzard store purchasing and pricing agreements.
Arizona State University – Tempe, AZ
BA Anthropology
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