Alma D. Martinez

**** **** ***. **

New York, N.Y10034-1816

ad4mlu@r.postjobfree.com

Phone for the deaf: (212) -567-5267

Cell text only: 332-***-****

Objectives:

I am a highly developed, professional in customer service with over sixteen-plus years of experience. I possess excellent leadership and communication skills. My leadership style is hands-on, with effectiveness in being very proactive and strategic in regards to company growth.

Work Experience:

Mosaic NYC Health & Hospital

Outreach Field Worker

320 N Elizabeth St.

Chicago, IL 60607

312-***-****

April 2021-September 2021

Canvassar and vaccine registration handing out masks, hand sanitizers, gloves and literature, educating the public to prevent the spread of Covid-19 The Millennium Group Of Delaware

Depository Trust Clearing Corporation

55 Water Street

New York, New York 10034

212-***-****

Team Lead

February 2008 – February 2012

Stand in receptionist covered lunch breaks vacation, organized and coordinate incoming mail, distributed mail and packages, handled couriers services and shipping, conducted research in mailing service issues organized office stock distribution, decision making, delivered of payroll checks, fulfillment area used neopost mailing machine to label and mail massive presort mail to over 10,000 clients, setup conference rooms for meetings with projectors, water, soda, coffee/ tea and food spread or snacks

Pitney Bowes Management Services

Epstein Becker & Green

250 Park Ave

New York, N.Y.10177

212-***-****

Customer Service Representative

October 1997 - July 2007

Picked up copy jobs from clients, delivered to copy room, pouched mail over to sister offices. Outdoor and indoor Messenger, sorted and processed Usps Regular Mail, Certified, Return Receipt Mail, Registered Mail, International Mail, on Pitney Bowes mailing Machine. Delivered and processed and picked up Dhl, Fedex, Ups, packages throughout the company. Setup conference rooms for meetings with projectors, water, soda coffee and food layout, (Dispatcher), sending messengers to pickup packages, documents, and delivering them to clients using deluxe courier and supreme courier

Education

Certificate of Completion

Bronx Regional Vocational High School

1010 Rev James A Polite Ave,

Bronx, NY 10459

718-***-**** Skills

Interests

Charity, Homelessness, Senior Citizens and Disabilities CPR Certified, First Aid Certified, Covid-19 Awareness Certificate, Learn to Serve Certificate

Ability to read, write and follow English instructions and fluent in spanish Able to demonstrate PC / Internet Skills Basic knowledge of Digital Front Ends Working knowledge of MS PowerPoint or equivalent (open and create basic presentations, open saved, print using different options) -- Working knowledge of account-relevant applications (e.g.) as Adobe Acrobat, file conversion References Upon Request

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