Ajith Sagarwala

ad4mip@r.postjobfree.com 408-***-**** linkedin.com/in/ajithsagarwala San Jose CA 95133 Director of Engineering

Software engineer with experience developing and maintaining large-scale networks, software and mobile applications. Proven track record of improving quality, performance, and team efficiency as well as decreasing downtime. Skilled in collaborating with stakeholders ensuring applications are optimized based on needs and goals. Adept with Agile practices to architect and automate pipelines.

Areas of Expertise

Languages: Python TS YAML JS SQL JSON C++ Tools: Sublime Text 2 Eclipse PyCharm Git Tableau Other: ZK Kubernetes Cloud Computing AWS Kafka Agile Experience

SMBX February 2022 - Present

Director of Engineering

Led a team of 40 geographically dispersed technical support professionals supporting a 24/7 operation with a budget of $1.2M

• Architected the SMBX secondary market for Bonds to trade that increased the number of transactions by 20%.

• Streamlined payments processing systems integration, reconciliation.

• Built technology/budgetary roadmap, successful Android App launch.

• Built securities platform from scratch that handles all customer funds, using MERN stack, Microservices, APIs, Cloud.

• Optimized Persona integrations for KYC/AML checks that resulted in a reduction of KYC check failures by more than 40%.

• Incorporated feedback from individuals, investors and issuers into the product like the ability to communicate with other investors on the platform, and real-time notifications on preferred bond content changes etc.

• Delivered Reconfirmations, Mongo to Post Gres migration, referral codes, Inteli Clear post-trade processing, retool dashboards, Infrastructure, Reliability, Performance, Stability and Security projects.

• Delivered retail and non-retail web applications that resulted in a 25% increase in user signups and a 20% increase in investments within the first 6 months of the launch.

• Automated the testing with self-heal scripts, pattern identification reporting, reducing the number of bugs by 40% and improving overall code quality by 30%.

• Collaborated with product and other stakeholders to optimize application performance and scalability, resulting in a 15% increase in page load speed.

• Designed and developed a back-end service using PostgreSQL, resulting in a 30% increase in database performance and a 25% reduction in server response time.

• Implemented user authentication and authorization using OAuth and other security protocols, ensuring the security of user data and preventing unauthorized access.

• Collaborated with developers to create and maintain technical documentation, improving team efficiency 20%.

• Implemented automated processes, reducing deployment time 50% and minimizing production issues 30%. Ajith Sagarwala ad4mip@r.postjobfree.com Page Two

Apple Inc. April 2013 - January 2022

Delivery Manager

Project 1: System Redesign for iTunes Sales and Trend

• Engineered solutions for sales and trends replacing Oracle's sharded architecture for serving requests for large volumes of data (~36B records) with new distributed, multi-tenant and scalable architecture. The common Framework teams catered to requirements such as Data Discovery, Eventing, Extraction, Replication, Data Ingestion, Transformation and Storage.

• Ensured new system served requests with a sub-second latency for 90% of queries, and a very high concurrency. The platform enabled ad-hoc reporting and interactive exploration of data to determine patterns and outliers, and predictive models based on trends.

• Implemented hitless auto-upgrade of software (OS patch) that avoided ~30 hours of planned downtime per production upgrade/bi-monthly patching cycle.

• Diagnosed and removed redundant Nginx component removal from Druid clusters, which increased query efficiency between 30% to 50%.

• Utilized Agile software development practices, building optimal and scalable systems, code, architecting end to end ETL pipelines, automating CI/CD pipeline, SOA and Microservices architecture, AWS, monitoring, alerting, corrective-action plan, 24/7 geographically dispersed support, people management, cross team collaboration. Project 2: Data center asset lockdown- Security & Compliance

• Diagnosed and triaged issue where tens of internal applications and thousands of connections (Wi-Fi/Wi-Fi Secure/Internal LAN) requests from unique sources accessing assets inside data center were being blocked for security and compliance reasons because they were not part of the whitelisted IP range.

• Secured the data center assets by altering the egress network policy to allow connections only from within the internal IP network.

• Streamlined the process of procuring the computing resources that required connections inside of DC.

• Worked with tens of application teams, understood their business needs and provided an alternate solution when ingress access was denied for 17.0.0.0/8 and 10.0.0.0/8 to systems inside DC, on specific ports for TCP and UDP - Proposed solutions including:

• Whitelisted requests coming in from trusted sources.

• Created USB device that provides strong two-factor authentication for SSH by using a PIN, and a secure managed cluster within Data center over VPN connections with primary and DR with auto data synch-up.

• Redesigned reporting requirements by offering solutions i.e. Kibana as a service. Invitae Corporation 2012 - 2013

Engineering Manager

Healthcare technology company that leverages genetic information to empower doctors and patients to make informed medical decisions.

• Accomplished tools and technologies improvement to deliver the highest quality actionable information for patient health. Led team that brought genetics to the masses with Gia, Genetic Information Assistant (innovative chatbot to engage patients, collect medical histories, evaluate risk, and educate them about genetics), eliminating barriers, lowering costs, and expanding access to clinical-grade genetic testing.

• Reduced the number of calls and amount of time spent by a genetic information counsellor by 40%.

• Improved the number of patients signing up for chatbot interactions for communication by 30%. Ajith Sagarwala ad4mip@r.postjobfree.com Page Three

• Expanded GIA capabilities to verticals such as Women’s health, Cordio. Participated in code reviews, NCCN/Tyrer- Cuzick rule engine lookup using APIs and AI based service, leveling up junior teammates through mentorship. Charles Schwab, San Francisco, CA 2005 - 2012

Senior Manager

• Architected positions and balances of brokerage account maintenance, built rule engine for transaction cost logic for buying and selling bonds, including trading fees on secondary market trades and commission fees.

• Built scalable GDPR compliant platforms for hosting NPI, PII, financial and other sensitive information.

• Executed engineering roadmap through implementation of DR initiatives, migration projects, capacity management and forecasting, and workload management.

• Defined configuration management using SDLC best practices, designed automated quarterly attestation.

• Architected the EA common framework with a sustenance and scalability roadmap that is used by tens of internal teams, to be optimal and scalable with elastic resource allocation, immutable infrastructure, infrastructure-as-code with agility being the final objective.

• Hybrid-cloud and multi-cloud back and recovery solutions using AWS, cohesity and pure with Recovery Time Objective (RTO) and Recovery Point Objective (RPO).

• Design EA to meet organization goals, Document EA best-practices and standards, continuously refine and improve the EA as requirements change.

Education

Master of Business Administration (MBA) in Management ITU, Santa Clara

Master of Science (MS), Mathematics (honors)

Bachelor of Science (BS), Engineering (honors)

BITS Pilani

Certifications

AWS Certified Cloud Practitioner AI Nano Degree Udacity Teradata Certified Master Pearson VUE Python Programming Project Management Professional (PMP)® Certification Honors and Awards

National Merit Scholarship, India ‘Knight on the Town’ award from NCR, Teradata Key Contributor Award, 2010 and 2011 - Charles Schwab & Co. Six-time recipient of Energizer Award - Charles Schwab & Co. (2006 - 2012)

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