SHANNON
COOK
ad4mhk@r.postjobfree.com
Mount Pleasant, TN 38474
SKILLS
• Commercial Cleaning
• Residential Cleaning
• Custodial Experience
• Buffing
• Food Service
• Caregiving
• Home Care
• Painting
• Time management
• Computer literacy
• Problem solving
• Communication skills
• Customer service
• Problem management
• Incident Management
• Operating Systems
• Medical terminology
• Microsoft Windows
• Team Support and Collaboration
• Exceptional Time Management
• Customer Inquiry and Response
• Room Deliveries
• Project Requirements
• Status Reports Maintenance
• Positive Reinforcement Methods
EDUCATION
Strayer University-Global Region
Nashville, TN
Information Technology
PROFESSIONAL SUMMARY
HIGHLY PERSONABLE ADMINISTRATIVE ASSISTANT AND CUSTOMER SERVICE RELATIONS I am an eager and highly motivated individual. I've never met a stranger. I'm very familiar with the duties of an administrative assistant as well as with customer service. I've done both in person customer service as well as phone related customer service. I handle complicated situations with irate customers very well. Proficient in office management & organizational skills and computer skills. Fast learner and I take initiative where I see it might be need.
WORK HISTORY
Julia Gomez - Housekeeper
Nashville, TN • 01/2020 - Current
• I clean Ms
• Gomez's house twice a month
• I have been with Ms
• Gomez for 2 years
BIOS CORPORATION - Customer Service Associate/ office administration
Spring Hill, TN • 07/2016 - 08/2017
• I did all the typical office duties as well as take customer service calls.
William Cook - Cooks Janitorial
Mt. Pleasant, Tennessee • 06/1995 - 05/2003
• I stripped and waxed floors so I have a good understanding of the equipment and how it works.
• I have a great work ethic which allowed me to be very agile in my job selections over the years.
• I adapt well to change. Any kind of change
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AFFILIATIONS
• Association of Information Technology Professionals
.