*** ******** *** · Brooklyn, NY ***** · Cell: 347-***-**** · Work: 718-***-**** · ad4mgv@r.postjobfree.com ·

Chantel Rivers

Objective

To obtain a position allowing me to utilize the skills acquired within my professional and educational experience.

Skills

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Type 100+wpm

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Digitech Dispatch Program

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Microsoft Word

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Excel

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Access

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Power Point

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Corel Word Perfect

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Quattro Pro

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Lotus Notes

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Data Entry - 10-Key & Alpha Numeric

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Clear understanding of office machinery.

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Customer Service

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Internet

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Publisher

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Outlook

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Quick Books

Experience

Mayra's Safety Training

May 2015 - Present

AdministrativeAssistant/Instructor

Brooklyn, NY

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NYS 19A procedures –paperwork, medical updates, abstract interpretation

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Create database spreadsheets to ensure accurate data retention

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Provide CPR/First Aid, State School Bus Attendant/DOE Refresher training

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Create manual and computerized filing system

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Accounts Receivable/Payable- Quickbooks

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Error maintenance/corrections

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Scan and e-mail documents

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NYS DMV/DOE & IATS Justice Center company liaison

Total Transportation

February 2015 - Present

Human Resources On-Boarding Specialist Supervisor/ CPR-First Aid Instructor

Brooklyn, NY

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NYS 19A procedures –paperwork, medical updates, abstract interpretation

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Create database spreadsheets to ensure accurate data retention

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Recruiting-ensuring increase in number of staff for DOE & IATS by interviewing & screening potential applicants, processing applications, CPR/First Aid training

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Create manual and computerized filing system

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Insurance Claims

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Error maintenance/corrections

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Scan and e-mail documents

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NYS DMV/DOE & IATS Justice Center company liaison

Premier Paratransit

July 2009 – February 2015

Quality Assurance Officer/Executive Assistant

Brooklyn, NY

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NYS 19A procedures – training, paperwork, medical updates, abstract interpretation

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Create database spreadsheets – invoicing, data retention

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Recruiting-ensuring increase in number of staff for DOE & IATS by interviewing & screening potential applicants, processing applications

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Create manual and computerized filing system

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Insurance Claims

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Error maintenance/corrections

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Scan and e-mail documents

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NYS DMV company liaison

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NYC Paratransit company liaison

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Cashier – Book out counter

SM Transportation LTD

September 2008 – July 2009

Dispatcher/ Admin Asst.

Jamaica, NY

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Payroll

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Dispatch drivers ensuring timely pick-ups & drop-offs for Veteran drivers for all Veterans Hospital in the Tri-state area

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Typing memorandum

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Customer service

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19A paperwork

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Human Resource - process application paperwork, review driver abstract and DOT medicals for hire.

MV Transportation

February 2006 - September 2008

Human Resource/Safety Coordinator

Brooklyn, NY

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Data Entry

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Creating Memos

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Coordinating and recording 200+ drivers' medical reviews

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Coordinating and Maintaining 200+ drivers' 19A Status

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Maintaining drivers' 19A records

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Working with Para Transit & Dept. of Motor Vehicle in Albany, NY to qualify for drivers 19A school bus driver status

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Human resources - Recruiting potential driver, dispatchers and maintenance crew

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Human Resources - Processing personnel and NY State 19A paperwork for potential drivers

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Human Resource - Worker's Compensation & Medical Benefits Procedures

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Coordinating and recording 300+ drivers conviction notifications (both criminal and traffic moving violations)

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Maintaining accurate In-house and corporate accident records for drivers

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Responsible for entering and maintaining accurate records of attendance and safety points for 300+ drivers

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Ensure Road Observation quotas are met on a monthly basis

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Responsible for ordering and maintaining supplies and inventory records for NY Division

US Census Bureau

February 1999 - August 2005

Administrative Assistant

New York, NY

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Keying data

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Answering field questions for over 200+ Field Staff

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Human Resource - Interviewing potential field staff employees

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Human Resource - Conducting background checks for potential employees

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Reassigning cases to the field

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E-mailing memorandums throughout the office and to headquarters in Washington

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Typing various types of correspondence for the office.

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Creating reports on various systems such as Corel Word Perfect, Microsoft Word, Quattro Pro & Excel

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Typing various letters requested by the field staff to respondents’ households

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Preparing bi-weekly payroll for field staff.

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Calculating field staff payroll hours for production ratings

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Researching biographical information of respondents using Fast Data.

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Preparing assignments for cases to be sent to the field.

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Editing 600+ cases manually and electronically to be used for field assignments

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Providing technical support to the staff with laptops

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Providing technical support to office staff.

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Training office staff in proper usage of office machinery, such as fax machines, color copiers, printers, Fed Ex machine and in-house postage machine.

DeVry Institute of Technology (Core Staffing)

April 1998 - June 1998

Secretary

Long Island City, NY

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Providing Customer Service

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Creating documents in Word and Excel.

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Creating computerized reports, files and logbooks for record keeping.

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Maintaining inventory records.

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Stamping and sending out mail using office postage machine.

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Faxing documents to branches nationwide.

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Recording, tracking and distributing leads for admissions representatives.

Education

John Jay College

Bachelor of Science

Legal Studies

New York, NY

Certifications

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Windows 2000

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Microsoft Word 2000

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Excel 2000

Awards

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3/2005- US Census Bureau on the Spot Award - Level B

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2/2005 - US Census Bureau on the Spot Award

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9/2004 - Cash In A Flash Award

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4/2004 - Cash In A Flash Award

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9/2003 - Cash In A Flash Award

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7/2003 - Cash In A Flash Award

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10/2001 - Special Acknowledgement Award

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4/2001 - Cash In A Flash Award

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8/1999 - Cash In A Flash Award

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6/1996- Coach's Award for LaGuardia HS Ladies Varsity Basketball Team

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6/1996- Alpha Kappa Sorority Award for African American high school girls keeping a B-Average

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8/1994 - Smith Barney Certification of Completion (Academy of Finance)

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8/1993 - Certificate of Appreciation - Child Welfare Administration (Summer Youth Program)

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OPM Test Score - 91.8

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