YG Yolanda Green

Macon, GA ***** 478-***-**** ad4mfk@r.postjobfree.com

PROFESSIONAL

SUMMARY

I have over 25 years of customer service experience. SKILLS Advertising Techniques

Customer Service and

Satisfaction

Financial Forecasting

Transaction Monitoring

Staff Training

Business Management Principles

Accounting

Assist Customers

Business Administration

Sales Activities

Staff Supervision

Order Supplies

Managing Multiple Priorities

Money Handling

Training

Customer Relations

Cost Control

Health and Safety Regulations

Manage Budgets

Spelling

Greet Guests

WORK HISTORY ASSISTANT MANAGER 06/2022 to CURRENT

Jacks Family Resturant Gray, GA

Established performance goals for employees and provided feedback on methods for reaching those milestones.

Defined clear targets and objectives and communicated to other team members.

Developed strategy to increase sales and drive profits. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

SHIPPING CLERK 12/2018 to 06/2022

Perdue Perry Ga

Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.

Completed basic mathematical calculations to check weights and dimensions of shipments.

Inspected merchandise and sent damaged pieces for repair before shipment.

Handled day-to-day shipping and receiving overseeing more than Number packages per day.

CASHIER 01/2015 to 12/2019

Kroger Warner Robins, GA

Stocked, tagged and displayed merchandise as required. Worked flexible schedule and extra shifts to meet business needs. Worked with floor team and managers to meet wide range of customer needs.

Checked personal identifications during alcohol and tobacco sales. Operated cash register to record transactions accurately and efficiently. Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Responded promptly to requests for assistance, spills and customer inquiries.

Restocked and organized merchandise in front lanes. CORRECTIONAL OFFICER 06/2014 to 06/2016

Dooly State Prison Unadilla, GA

Tracked inmates through head counts, visitor logs, and scheduled activities.

Identified needed updates to correctional plans and assigned inmates to appropriate housing.

Restrained juvenile inmates when disturbances required physical intervention.

Interviewed inmates to obtain information and evidence. Received and accounted for personal possessions and determined inmate work assignments.

Observed behavior of residents individually and in groups. Searched building and grounds, living quarters, and work areas for contraband.

Established positive working relationships and maintained boundaries with resident offenders.

Supervised inmates during meals, recreation and other activities. Transported inmates to and from court hearings, medical appointments and other locations.

Assisted in development of procedures and policies to maintain peace and order in facility.

Enforced rules and regulations to maintain order among inmates. Completed intake paperwork, fingerprints, and searches. EDUCATION Masters Business

Southern New Hampshire University, Hooksett, NH

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