SCOTT M. AKINS

214-***-**** Dallas, TX ad4mf5@r.postjobfree.com LinkedIn Profile

Experienced Senior Advisor proficient in Agile Transformation and Business Analysis, skilled in roles such as Product Owner, Scrum Master, and Business Analyst. Bringing over a decade of expertise in business analysis, strategic planning, and implementing intricate solutions for business operations and clients. CERTIFICATIONS

● SAFe 5 Agilist (SA) Scaled Agile January 2023

● Certified Agile Practitioner (PMI-ACP) Project Management Institute October 2022

● Certified Scrum Product Owner (CSPO) Scrum Alliance November 2020

● Certified Scrum Master (CSM) Scrum Alliance March 2019 CONTRACT ENGAGEMENTS EXPERIENCE

Highlighting contractor experience, the roles listed in this section showcase my diverse engagements. Full-time employment details are provided on the following page.

Independent Consultant: Business Analyst/Agile Guru Akins Writing & Consulting 2021 – Present (3 years) As an Independent Consultant, advised clients on diverse implementation and transformation engagements, cultivating Agile environments to facilitate optimal growth and adaptation. Recent projects include:

• The GNAR Company: Collaborated with a state government client to outline future-state features and functionalities for a mainframe system of record. Transformed client specifications into product backlog items encompassing system features, complete with UX/UI wireframes and acceptance criteria.

• Ernst & Young: Led 14 SAFe teams alongside the Release Train Engineer, ensuring strict adherence to Scrum principles for consistent, high-quality product delivery within set timelines and budgets, while implementing Agile standards and developing a compliance dashboard, resulting in a 30% productivity increase within 6 months.

• Lexico Consulting: Orchestrated Scrum ceremonies and established Agile standards, including Definition of Ready, Definition of Done, and Backlog requirements, for a client's Data Transformation Simplification initiative. Skills: Agile (Kanban, SAFe, Scrum) Backlog Refinement, Requirements Gathering, Relationship Management, Technical Writing, Process Mapping, Strategic Planning, SDLC, SQL Querying, Governement Tools: JIRA, Azure DevOps, Confluence, Figma, Miro, Monday.com, Aha!, Microsoft Office 365, Visio, SalesForce, SharePoint Scrum Master/Senior Business Analyst Revel Consulting 2020-2021 (6 Months)

● Developed the product backlog in Azure DevOps, including setting up Epics, Features, creating user stories and designed wireframes of UI concepts for the client’s new customer facing Content Library.

● Orchestrated all Scrum ceremonies across global cross-functional teams, fostering a collaborative atmosphere characterized by open communication, trust, and constructive feedback. Skills: Agile (Kanban, Scrum), Backlog Refinement, Requirements Gathering, Relationship Management, SDLC Tools: Azure DevOps, Visio, SalesForce

Senior Business Analyst - Cloud PwC 2019 (3 Months)

● Developed a project strategy and timeline to create an internal global cloud platform built with Microsoft Azure and Amazon Web Services (AWS), utilizing Agile principles.

● Created sprint dashboards to provide stakeholders with monthly reporting, which included metrics such as Sprint Burndown, Sprint Velocity, and current state of requirements. Skills: Scrum, Backlog Refinement, Requirements Gathering, Technical Writing, SQL Querying Tools: Azure DevOps, Google Workspace, Visio

Senior Business Systems Analyst Cloud Technology Partners (CTP) 2018-2019 (5 Months)

● Collaborated with Product Owner to validate User Stories in JIRA, ensuring alignment with business needs and preparing them for implementation by front-end and back-end engineers.

● Assisted UAT team in formulating Use Cases, conducting Smoke Tests, and addressing bugs with engineers for a new eCommerce website.

Skills: Scrum, Kanban, Backlog Refinement, Requirements Gathering, Technical Writing, UAT, SDLC, Relationship Mgmt. Tools: JIRA, SharePoint, Visio, API

Implementation Consultant Wells Fargo 2016 (5 Months)

● Managed the end-to-end process of multiple Consumer Financial Services (CFS) Letter Development projects within the Scrum framework including gathering requirements and obtaining approvals. Skills: Scrum, Backlog Refinement, Requirements Gathering, Technical Writing, Relationship Management Tools: JIRA, SharePoint, Visio

ADDITIONAL CONTRACT ENGAGEMENTS (See LinkedIn)

● Technical Writer/Senior Business Analyst Informatica 2015-2016 (9 Months)

● Technical Writer/Senior Business Analyst Bank of the West 2014-2015 (6 Months)

● Technical Writer/Senior Business Analyst Visa 2014 (9 Months)

● Technical Writer Wells Fargo 2013 (5 Months)

● Technical Writer JP Morgan Chase 2012 (4 Months) FULL-TIME EMPLOYMENT EXPERIENCE

Product Owner/Senior Business Analyst Xome January 2020 - November 2020

● Streamlined collaboration with leadership to shape the Xome Auction website’s vision and strategy, successfully driving the execution of prioritized Product Roadmap initiatives.

● Leveraged partnerships with the Marketing team and vendors to discern avenues for enhancing site usability and augmenting engagement on all eCommerce platforms: Desktop, Mobile Web, and Mobile Application.

● Pioneered execution by skillfully overseeing three product backlogs, clarifying feature requirements, and offering steadfast support to the development team through the full software development lifecycle (SDLC). Skills: Scrum, Backlog Refinement, Road mapping, Strategic Planning, Req Gathering, People Mgmt., UAT Tools: JIRA, Confluence, Visio, Google Analytics, API, SharePoint Manager; Business System Analyst Deloitte August 2016 - October 2018

● Spearheaded the design of internal control prerequisites, guiding direct reports in executing assessments of existing internal applications to identify and mitigate control gaps during migration from on-premises storage to Azure and AWS cloud environments.

● Provided direct supervisory support to team members, alleviating impediments during control assessments, offering guidance on areas of growth, and ensuring alignment with organizational goals to attain operational excellence.

● Established a robust governance framework for evaluating control adherence on cloud provider-offered PaaS services, guaranteeing alignment with key Cybersecurity standards like ISO 27001, HIPAA, PM40, GITC, and SOC2 Trust Principles before integrating them into the cloud platform. Skills: Process Mapping, Strategic Planning, Relationship Mgmt., People Mgmt., Control Assessments Tools: Azure DevOps, Visio, Microsoft Azure, AWS, SharePoint, ServiceNow Senior Operational Risk Analyst Synovus June 2012 – July 2013

● Collaborate with business unit management to design, implement, and update compliance policies and procedures.

● Facilitate Risk Control Self-Assessment (RCSA) workshops to identify and mitigate operational risks and oversee the Issues Management process for timely resolution.

● Analyze operational loss data, conduct root cause analysis, and monitor risk trends, while managing the Issues Management process to develop mitigation plans and ensure timely resolution within departments. Skills: Risk Mitigation, Risk Management, RCSA, Relationship Management, Consumer and Commercial Lending Tools: Microsoft Office, Visio, GRC Tool, SharePoint Officer; Technical Writer/Business Control Specialist Bank of America June 2005 – October 2011

● Developed and audited 500+ operating procedures for 10,000+ non-technical end-users, aligning with key projects and system implementations.

● Established partnerships through a customer-centric approach, leveraging operational risk expertise to support policy framework and governance.

● Collaborated in project meetings to identify gaps and risks, partnering with stakeholders to formalize policies and track portfolio metrics for reporting.

Skills: Technical Writing, Banking (Deposits and Credit Card), Policy and Procedure, Content Management Tools: Content Management System, Microsoft Office, Visio, SharePoint EDUCATION

Rancocas Valley Regional (H.S. Diploma)

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