Nerline Fontaine

689-***-**** • ad4meh@r.postjobfree.com • Davenport, FL 32801

Energetic server with over six years of experience in the food and beverage industry. Skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Summary

Skills • Guest Seating

• Check Payment Processing

• Sales Expertise

• Exceptional Customer Service

• Positive and Professional

04/2022 - 11/2023

Server, Maison Kreyol, Zona Colonial, Santo Domingo 03/2021 - 03/2022

Receptionist, Hotel Jb, Zona Colonial, Santo Domingo 01/2020 - 02/2021

Server, Labbadie Restaurant Bar, Zona Colonial, Santo Domingo 03/2017 - 11/2019

Server, Terraza Tropical Restaurants Bar, Zona Colonial, Santo Domingo 02/2016 - 01/2017

Customer Service Cashier, Odontoartesmilecenter, Zona Colonial, Santo Domingo

Experience

• Greeted guests and provided menus.

• Provided excellent customer service to ensure satisfaction. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

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• Greeted customers, answered general questions and directed to appropriate locations.

• Served visitors by greeting, welcoming and directing to appropriate personnel.

• Processed payments and updated accounts to reflect balance changes.

• Assisted in training new servers.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

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• Provided excellent customer service to ensure satisfaction.

• Provided excellent customer service to ensure satisfaction. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

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• Greeted guests and provided menus.

• Greeted customers and provided friendly customer service.

• Operated cash registers to process payments for goods and services.

• Processed credit card transactions accurately and efficiently. 08/2018

High School Diploma

Instituto Senorita Salome Urena, Santo Domingo

Education And

Training

Languages • Spanish

• English

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