Cell: 416-***-**** ad4mcz@r.postjobfree.com Profile: linkedin.com/in/jeffrey-leith-104 TORONTO, ON

SUMMARY:

A Certified Project Manager/Program Manager with years of experience directing, managing, directing, developing, and implementing complex, global projects of solutions, upgrading, and the digital transformation of business and technology processes to the Cloud. An excellent Oral and Written Communicator with Good Listening and Critical Thinking Skills that support recognized Leadership and Team Management skills to ensure projects are constantly managed, delivered on schedule, and on budget (94% achievement rating for 525 client projects). Extensive Financial Project Management, Solution Development, and successful on budget implementation of these solutions with full solution support of the SAP solutions provided.

Experience managing and consulting on enterprise level projects or business requirements, governance, all to satisfy the clients project objectives requirements and the business’s operating requirements I have managed and successfully completed 555 Client projects using current software development tools to include the following Project Costs, Forecasting of Development Schedules, and the creation of successful project teams to ensure the project needs were satisfied. Doing this I became a recognized expert in Change Management and how to integrate and manage change in a project development schedule all while controlling costs and the delivery expectations,

Experience developing designing and managing client project and program strategy development from inception through to program operations using Lean and Agile and Scrum experience including Servers, Storage and Multiple Project and Cloud Partners

Experience in designing, development, and implementation of these solutions, successfully, to satisfy client defined Operational requirements. Experience working with third party archiving Solution Providers for SAP. ERP Solution Products, Ariba and Concur and SAP Success Factor HR Compliance, and SAP Cloud Solutions such as Random-Access Management information Systems and Reporting Functionality of these applications plus the use of all relevant Performance and Quality Management tools to satisfy the clients served.

Working with archiving and scheduling tools with cloud products. This began in 2014 advancing to the Cloud in 2016 and finalizing with the current SAP S4 Hana Cloud Product. I have been involved in managing over twenty-seven clients and their transition to the S-4 Hana Cloud Solution. These include Governments, ERP Financial (Banking), Education Institutes, Health Care and Custom Relationship Management and Project Implementation to satisfy the clients needs. In addition, I have used with full security for over 9 years and in over twenty-five successful implementations of custom cloud applications products both SAP Core and Custom Developed Solutions. In addition, these projects provided experience using and defining Solution Management and Authorization when specified. Data Compliance and Privacy was a component of every managed project.

Experience defining the design methodologies and project governance to include stakeholder engagement, negotiation skills to define management change to ensure the client is fully satisfied. Experience working with SAP, IBM, Cloud Solution and Archiving Partners (i.e., cloud, on-prem hardware appliances, etc.) This applies for over 225 projects of the over 525 projects. Security now and for the future of every project I participated in along with data compliance standards.

Experience monitoring and managing client solutions, developing exceptional project teams, the project schedule, project governance, communication standards, technical performance, and program impact of each of the component projects. This relates to the Client’s total project, to ensure compliance to satisfy Customer Requirements as it relates to Cost, Delivery, Quality of the product being developed, and Quality Management of the solution.

As a Program Manager providing a constant focus on the project inter-dependencies and external project dependencies, monitoring, and reporting on financial risk levels and potential changes to ensure that the executive expectations are the primary focus for of all is to satisfy the client and the project governance of all project partners and suppliers all while ensuring the project budget is respected.

While at SAP Canada I received Yearly SAP Performance ratings of “Exceeds Expectation” or “Consistently Exceeds Expectations”. Won “SAP Employee of the Year Award” in 2013. As a private contractor I have delivered over 9 Client Projects on time, on budget with extremely high Client Reviews. Project References are available.

CAREER HIGHLIGHTS:

Directed and Project Managed/ Business Analyst at SAP Canada - Innovative Business Organization. Organization (Custom Development of the SAP Core Product

Custom Development of the SAP Core ERP SAP Financial, SAP Success Factor and SAP Custom Solutions (Concur and Ariba) with full Profitability responsibility) solutions of business transformation to satisfy all client needs for Change.

Directed the Globalization of Custom Development products and managed Clients dealing with Change Management and Cloud Business Transformation. Certification of Global Implementations for Client Solutions to satisfy their Corporate Financial and Project Standards Needs.

Collaborated with SAP ERP Product Clients including Financial Marketplace with ECC, upgrading their operations to the Cloud, and Digital Transformation.

Responsible for the Financial Performance, Accounting, Government, and Health Care Clients Compliance for their Custom Development Projects and SAP Clients Solutions. Responsible to ensure the integration of other partner products ensured compliance and operation to the solutions being provided per the Client’s Contracts.

Developed the Custom Development Methodology to collaborate with Clients to develop their solution with a focus on Client Financial Managements including ECC, Risk Management, Change Management, and Technology Compliance, RAMIS compliance and Successful Client Acceptance and Operations of their project requirements and corporate standards.

Directed a Global Staff and Third-Party Partner's Network to satisfy a Global Client List for projects.

Achieved better than 95% of projects delivered on time, on budget with high client satisfaction survey results.

KEY SKILLS:

Project & Program Management

Development Manager for Cloud Custom Solutions

Exceptional Communicator, Excellent Presentation Skills

Project Methodology, Lean, Six Sigma, Agile, Jira, and Java

Software Development Lifecycle (SDLC), Agile, Iterative.

Change Management Expertise and Cloud Solution Consulting C4C

Multiple SAP Client Project Implementations

Risk Management, Project Governance, and RAMIS Compliance.

Product Program Management for Education Marketplace.

ERP, Education and Financial Analysis Methodology

Team Leadership, Mentoring and Communications

MS Office - MS Project, Word, Excel, PowerPoint, and SharePoint

WORK EXPERIENCE

Project and Development Manager Toronto, ON May 2019 – Present

Independent Consultant / Group Soft Inc.

Consultant Manager for eight Global Clients responsible for developing Digital Transformation of their Human Resources, and Financial Business Analytics, Financial Records Development and Operations. All running successfully. Solution Development and Project Methodology Established for all cloud client projects on budget and on time.

Developed Authentication and Product Validation for Export Market Sales of Canadian Products for Retail, E-Commerce, and Government Export Sales.

Aligned clients to SAP for Digital Solutions C4C contracts using SAP Components, HANA databases and S4 HANA to improve, streamline and modernize their financial processing, data collection, and AI Based Data Management for Product Use.

Managed the Business Re-Organization of their Business Financial Methodology to be Digital and Hybrid Environments to take advantage of this Cloud transition.

Project Lead and Business Analyst for the SAP Custom Development for TD Bank in their transition to a Cloud Based organization from a paper driven environment to the cloud. Other Canadian banking experience at CIBC, Bank of Nova Scotia, and US based and Global Banks

iQONSULTING Inc. Nov 2021 – October 2023

Delivery Lead Digitally Enable Senior Project Consultant

Health Sciences North

Delivery Lead for the 24 Public Health Sciences North SAP Core Success Factor Project of all HR and Payroll Functions. This Digital Transformation project was designed to upgrade the Health Science North using the complete SAP Success Factor Solution Using the SAP S4 Hana Cloud. This solution satisfies all Government and Health Care Industry Standards.

This project involved five unions and over 7,000 employees at all levels within the organization.

This project involved 9 Business Partners whose products and efforts were checked by iQONSULTING Inc. to ensure that Health Science North’s Business Requirements for operational excellence and RAMIS were satisfied.

This project was extremely challenging due to the complexity of the labour challenges, the security and privacy of all Data Elements, the establishment of a Remote Project Management Methodology, needing to be set up due to the Covid 19 restrictions and the compliance to Government and Organizational Operating Requirements.

Compliance with Government Operating Standards, AODA, Indigenous and Language restrictions were set up and met.

Change and Risk Management were a constant focus to ensure all changes were evaluated for need, priority and when they could be integrated into the Project Schedule controlled and managed.

Development of Training Documents and Methods were managed for all Business Operations and Staff Training was created in a digital format for future use and ease of upgrading.

SAP Innovative Business Solutions Organization Jul 2016 – May 2021

Cloud Senior Director and Project/Program Manager, Innovation Solutions Group - Custom Development

Directed and Managed the SAP IBSO Group for ERP, Health Care and Hospital Client Services l, Supply Chain, Digital Financial upgrading, and Business Transformations Education Client. Upgrading. Project Management and Human Resources Solution Implementations plus after Roll-out Support.

Managed a Global Client Base of Resources Internal and External Third-Party Contractors.

Managed the SAP Core Product Custom Development and ERP Custom Support Business with full P/L responsibility. Exceeded Corporate Goals Yearly.

Project Management and Business Financial Transformation Expertise over 275 SAP IBSO projects delivered and implemented in satisfying Client Needs.

Client Contracts were fixed priced, with scheduled delivery, so extreme Project Management and Change Management was needed. Extensive Client Solution Management Business Analyst ability to ensure success for both SAP and the Hospital and Health Care Clients served.

Extensive Project and Program Communication Methodology set up for Telecommunications Clients in Canada, (Bell, Telus, Rogers), in The USA for AT&T, Verizon, and T-Mobile

Extensive SAP Cloud Technology including C4C involvement for Hospital, Health Care, Educational, Government and Provincial Business Transformation and Upgrading SAP Partner Compliance was necessary to satisfy Business Confidentiality and RAMIS compliance in certain Client solutions.

SAP Consumer Industries (10 years 1 month)

Director, Global Custom Development Mar 2013 – Jul 2016

Managed SAP Development Resources and Third-Party Partner Resources working on the SAP CDP Solutions, Business Financial Requirements, Credit Management, Health Care and Retail Applications, and Project Implementation. Extensive Client Specific Projects, Involvement at all phases from Project Start to Project Completion and Client Acceptance.

Directs the Global Development and Business Analyst functions of the SAP ERP, Financial Products, Consumer Products and Government and Retail Sector in conjunction with SAP ERP Core Solution Management to drive the three-year product roadmap for SAP Custom Development. Extensive Risk and Change Management Expertise used in these projects and client applications. Introduction to SAP NetWeaver and the SAP Cloud Product Development began during this period my involvement was in the Solution Development, Product Implementation and Client Support of this Product for more than 50 Global Clients.

IBSO Support through Custom Development for those SAP clients who are not currently running SAP ERP Core Release Products and those requirements that are outside of the Standard SAP Core Product.

Director Global Development – SAP Clients Global Oct 2010 – Mar 2013

Managed SAP ERP Projects from a joint Project Manager and Business Analyst basis for Retail clients.

Ensured the needs of SAP's clients were delivered on-time basis with minimal change and risk exposure.

Responsible to ensure that the SAP Product Standards were adhered to in satisfying each client and their specific needs. SAP bought Success Factor responsible for developing the integration of Success Factor into the SAP ERP Solution for 6 SAP Clients.

Managed a complex multi vertical PMO within the SAP Global Retail Practice. Full Responsibility for P&L plus satisfying the Delivery requirements of the clients served while enhancing the SAP IP, while rolling out with yearly product updates.

Integration of Solutions Globally with IBM, Oracle, Google Product Methodologies.

Program Director Hub Services Jul 2006 – Oct 2010

Senior Retail ERP Project Manager and ERP Product Analyst for Tier One Retail Client Projects for six years. Promoted to managing the complex Global Projects needing the services of a Solution Analyst. Established the SAP ERP Product Analyst methodology and Governance for SAP Retail, Government, Supply Chain and Consumer Goods Division, integration with IBM Methodologies. SAP’s original entry into Cloud Management, SAP NetWeaver.

TRIVERSITY (bought by SAP) Toronto, ON Mar 2001 – Jun 2006

Senior Project Manager

Senior Project Manager servicing a Global Retail Client Base, responsible for the Implementation of Triversity Retail POS Projects. Transitioned all projects through the SAP LBO of Triversity by SAP Acquisition. Over 90 Project and Solution Rollouts during this period.

CERTIFICATIONS

Product and Process Certifications in IT, ERP, Financial, Retail, Supply Chain, Technical Business Analysis and Process Applications while at SAP. Certified in Azure and SAP Data Governance.

Yellow Belt Six Sigma Quality Certification (9 years), PMP (7Years) replaced by being certified by SAP in the following Business Applications tools, Lean, Agile, Scrum, Confluence, Jira and Azure and Data Governance process and criteria to satisfy the clients I served. PMI, Development Process Certifications for SAP use on Client Custom Development Projects, and the SAP ASAP Project Management Tools.

Certification in SAP Business Analyst Management, SAP Change and Risk Management, SAP Activate and SAP ASAP. Project Management, SAP Enable, Scrum, Agile, and Lean Development. SAP and AWS Cloud Computing. Green Sustainability Management. Government, Provincial, Finance, Retail, Human Resources, and Supply Chain Business Analytics.

Microsoft and IBM Certification for Microsoft Office, Microsoft Excel, Microsoft Project including MS Teams, Project Planning, Execution and Project Implementation and After Sale Support of Custom Development. Projects were implemented on the Technology and Network platforms of the Client. IBM Retail, Maintenance, Maximo, and Network Security.

Senior Level SAP and Client References Available Upon Request

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