Customer Service Care
Resume:
Tamika Holmes
CUSTOMER SERVICE ASSOCIATE - LOWE'S
Florence, SC 29501
******.*******@*****.***
Enthusiastic customer service representative, professional with 20 years experience. Consistently recognized for sales growth. Strong organizational, technical and analytical skills. Work Experience
CUSTOMER SERVICE/WEEKDAY TEAM ASSOCIATE
LOWE'S - Florence, SC
September 2015 to May 2020
Delivering exceptional customer care service and resolving issues over the phone in a timely friendly manner. Collaborated with other team members on special projects and events. Assisting customers on the sales floor while still learning and advancing in other areas of the business. Helping out with pricing, credit coordinating, sales, installs, special ordered products, receiving clerk, order picker operator, operating register, customer service, etc.
CUSTOMER SERVICE CARE REPRESENTATIVE AGENT
SYKES CORPORATION - Kingstree, SC
March 2015 to June 2016
Delivering exceptional customer care service and resolving issues over the phone in a timely friendly manner. Customer service sales representative for AT&T. SALES ASSOCIATE
CRACKER BARREL - Florence, SC
September 2014 to February 2015
Delivered exceptional service by greeting and enlightening customers on all products while they waited to be served in a timely friendly manner.
SALES ASSOCIATE
AP CAPITAL INC - Florence, SC
November 2012 to January 2014
Delivered exceptional service by greeting and serving customers in a timely, friendly manner. CUSTOMER SERVICE ASSOCIATE
GOODWILL INC - Florence, SC
May 2010 to November 2012
Managed closing duties, including restocking items and reconciliation of the cash drawer. Handled and distributed all incoming and outgoing mail. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Collaborated with other team members on special projects and events.
Education
Diploma in PAMPLICO
MORRIS COLLEGE - Sumter, SC
May 2000
Skills
• CUSTOMER SERVICE (6 years)
• RECEPTIONIST (6 years)
• RETAIL SALES (6 years)
• CUSTOMER SERVICE REPRESENTATIVE (Less than 1 year)
• Customer Care
• Customer Support
• Call Center
• CSR
• Customer Care
• Call Center
• Customer Support
• CSR
• Analysis Skills
• Pricing
• Communication Skills
• Presentation Skills
Additional Information
Professional Skills
CUSTOMER SERVICE REPRESENTATIVE: Advanced
Contact this candidate