Tamika Holmes

CUSTOMER SERVICE ASSOCIATE - LOWE'S

Florence, SC 29501

ad4mbh@r.postjobfree.com

1-843-***-****

Enthusiastic customer service representative, professional with 20 years experience. Consistently recognized for sales growth. Strong organizational, technical and analytical skills. Work Experience

CUSTOMER SERVICE/WEEKDAY TEAM ASSOCIATE

LOWE'S - Florence, SC

September 2015 to May 2020

Delivering exceptional customer care service and resolving issues over the phone in a timely friendly manner. Collaborated with other team members on special projects and events. Assisting customers on the sales floor while still learning and advancing in other areas of the business. Helping out with pricing, credit coordinating, sales, installs, special ordered products, receiving clerk, order picker operator, operating register, customer service, etc.

CUSTOMER SERVICE CARE REPRESENTATIVE AGENT

SYKES CORPORATION - Kingstree, SC

March 2015 to June 2016

Delivering exceptional customer care service and resolving issues over the phone in a timely friendly manner. Customer service sales representative for AT&T. SALES ASSOCIATE

CRACKER BARREL - Florence, SC

September 2014 to February 2015

Delivered exceptional service by greeting and enlightening customers on all products while they waited to be served in a timely friendly manner.

SALES ASSOCIATE

AP CAPITAL INC - Florence, SC

November 2012 to January 2014

Delivered exceptional service by greeting and serving customers in a timely, friendly manner. CUSTOMER SERVICE ASSOCIATE

GOODWILL INC - Florence, SC

May 2010 to November 2012

Managed closing duties, including restocking items and reconciliation of the cash drawer. Handled and distributed all incoming and outgoing mail. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Collaborated with other team members on special projects and events.

Education

Diploma in PAMPLICO

MORRIS COLLEGE - Sumter, SC

May 2000

Skills

• CUSTOMER SERVICE (6 years)

• RECEPTIONIST (6 years)

• RETAIL SALES (6 years)

• CUSTOMER SERVICE REPRESENTATIVE (Less than 1 year)

• Customer Care

• Customer Support

• Call Center

• CSR

• Customer Care

• Call Center

• Customer Support

• CSR

• Analysis Skills

• Pricing

• Communication Skills

• Presentation Skills

Additional Information

Professional Skills

CUSTOMER SERVICE REPRESENTATIVE: Advanced

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