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Customer Service United States

Location:
Indianapolis, IN
Posted:
March 27, 2024

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Resume:

Summary

I am a detail-oriented accounting professional with 35+ years of experience and a strong educational background, including an Associate Degree in Accounting/Computer Technology. A former United States Air Force Security Police Officer, I bring a disciplined and committed approach to my work. Experienced in end-to-end finance management, QuickBooks, and successful contract negotiations. Known for diplomatic customer service and the ability to make informed decisions independently. Becky BB Brown

QuickBooks

Customer Service Skills

Management Skills

Office Procedures

Microsoft Office

Microsoft Windows

Accounting

Filing/ Editing

English

Skills

Language

Education

1986-1988

UNITED STATES AIR FORCE -

SECURITY POLICE OFFICER

Experience

Palmer Trucks of Indy

January 2023 - November 2023

INVENTORY RECEIVING

Efficiently manage incoming inventory: Oversee the accurate recording and tracking of all received goods, ensuring seamless integration into the company's inventory management system.

Quality Assurance: Adhered to quality control measures to verify the accuracy and condition of incoming inventory, minimizing discrepancies. Collaboration with Teams: Work closely with internal teams to streamline the receiving process, ensuring timely and efficient handling of shipments. Communication Skills: Effectively communicate with external and internal teams to resolve any discrepancies or issues related to received inventory or invoicing fostering positive relationships.

OFFICE MANAGER

Financial Management: Managed diverse aspects of accounting for a business with an annual sales volume of $4,000,000. Responsibilities included overseeing accounts receivable, accounts payable, payroll, and maintaining the general ledger. Vehicle Registration/Title Processing: Facilitated the smooth processing of vehicle registration and title transfers with the Florida DMV, ensuring compliance with state regulations and timely completion of documentation. Process Improvement: Identified and implemented process improvements in accounting procedures, resulting in increased efficiency and accuracy in financial operations.

Customer Service: Delivered exceptional customer service, ensuring client satisfaction and loyalty. Handled inquiries, resolved issues, and maintained positive relationships with customers, contributing to a high level of customer retention. Boca Rico

February 1998 - May 2005

GENERAL MANAGER

Financial Management: Held responsibility for the restaurant's financial health, managing all accounting aspects, banking transactions, and overseeing the preparation of financial reports and closings.

Cost Control: Implemented cost-control measures to optimize expenses, improve profitability, and maintain financial sustainability. Inventory Management: Implemented inventory management best practices, minimizing waste and ensuring optimal stock levels to meet customer demand. 941-***-****

Indianapolis, IN

ad4man@r.postjobfree.com

Sumter Area Technical College

Military Service

Stiver’s Tire &Auto

May 2005 - August 2021

ASSOCIATES DEGREE IN

ACCOUNTING/ COMPUTER

SCIENCE

May 1982 – Sept. 1984



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