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Patient Care Services Coordinator

Location:
Decatur, GA
Salary:
Negotiate
Posted:
March 28, 2024

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Resume:

TONJA PAGE

**** ********* ******* ******* ******* 30034

814-***-****

ad4m90@r.postjobfree.com

Professionally trained LPN, Transitions Nurse Coordinator, Admissions Coordinator, Social Services Coordinator, with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. Responsible with excellent communication skills demonstrated by 25+ years of experience in healthcare. Enthusiastic LPN with excellent people skills and dedicated work ethic. Demonstrated medical procedure competency.

EXPERIENCE

11/15/2023 TO PRESENT FULL-TIME 40 HJOURS PER WEEK US DEPARTMENT OF VETERAN AFFAIRS

LPN-PODIATRY SURGICAL SPECIALTY

12/06/2021-11/15/2023 -GS-6 FULL-TIME 40 HOURS PER WEEK

LPN/V-CONSULT WESTERN MARKET MEDICAL SPECIALTY US DEPARTMENT OF VETERAN AFFAIRS

PERFORM MORE COMPLEX NURSING ASSIGNMENTS WITHIN V-CONSULT GROUP, National Tele Neurology Program (NTNP), CARDIOLOGY, NEUROLOGY, ONCOLOGY, UROLOGY, PODIATRY, ENDOCRINOLOGY, ORTHOPEDIC SETTING.

Possess comprehensive practical nursing knowledge and skills in specialized procedures and practices.

Work independently with considerable difficult and responsibility is performed without the need for readily available supervision.

Continuously exercise independent technical judgements and possess and apply a comprehensive working knowledge of the principles, art and science of practical nursing. Demonstrate broader knowledge skill with respect to all responsibilities.

Ability to assist RN, PA, CRNP and MD/DO to appropriately prioritize patient care needs and adjust plans for care delivery.

Records and reports all vital signs, neurological signs, weight, EKGs. ZIO PATCH placement with patient teaching, review medication list, obtain blood sugar, obtain blood pressure.

Assist with all patient teaching of equipping according to policy and procedures.

Makes astute observations of subtle, less obvious changes, both physical and emotional, in patient’s condition, and accurately and thoroughly documents care delivered and patient’s response to care that could require immediate modification of the patient’s care plan.

Appropriately seeks assistance and guidance by informing RN, PA, CRNP or MD of changes in patient’s condition requiring higher-level intervention

Review all consults for specific clinic and work with MSA for complete scheduling.

Demonstrate the responsibility for facilitating patient care in clinic-based (CVT) and home-based (VVC) telemedicine for veterans with a variety of neurological conditions.

Assumes responsibility for interfacing with non-VA sites to obtain relevant records (consultation reports, laboratory studies, imaging studies) in preparation for the visits.

Facilitate orders both within and outside the VA system (Care In The Community) for specialized studies and subspecialty consultations.

Observes the encounter, and assist with elements of the examination conducted by provider

Follow up calls to convey results, answer specific questions that Veterans may have after their visit, or do medications checks (for efficacy, side-effects, etc.)

Prepares materials for the clinic visits pre and post and interfacing with other care providers and institutions.

12/06/2019-12/05/2021 GS-6 FULL-TIME 40 HOURS PER WEEK

LPN/SURGICAL SPECIALTY CLINIC US DEPARTMENT OF VETERAN AFFAIRS

Screen patients in a timely manner documenting on the pre and post noe subjective and objective information and vital signs.

Completes clinical reminders appropriate for specific clinical areas and reinforces basic education.

Completes treatments/procedures according to policy and procedures to include wound irrigation, dressings, catherization, collecting and labelling lab specimens, bladder scanning

Provides education regarding treatments and procedures individua patients, groups, of patients, and significant others.

Immediately seeks assistance of RN in emergent situations in providing health care.

Review s consults and clinician orders.

Completes data entry for patient encounters and clinic workload on a daily basis according to policy.

Verifies clinician orders. Works collaboratively with patient and or family and medical support staff to ensure that laboratory tests, radiology tests and referrals to other departments and facilities are accomplished.

Supports the patient and or family with all pre and post operative care procedures and education depending on situation and needs provided previously by nurse and doctor.

02/05/2017 – 12/06/2020 GS-5 FULL-TIME 40 HOURS PER WEEK

LPN/CLINICAL ASSOCIATE US Department of veteran affairs

Use Health coaching and motivational interviewing to guide patients

Pre-visit patients with reminder calls and pre-screen information including completion of clinical reminders as coordinated with team.

Reviews future and daily schedule for patient care needs.

Completes nurse duties as assigned.

Performs vital signs, EKGs, bladder scan, doppler, monitor oxygen levels, pulmonary function ambulating test and treatments as assigned and or ordered.

Assist with 2 Day Post Discharge call.

Verify orders within scope of practice.

Prepares and administers medications and immunizations

Promptly recognize and respond to urgent situations.

Contact patients to relay and receive patient clinical information.

Respond to secure messaging

Coordinate care with veterans and treatment providers in primary care and specialty care.

11/20/2010 – 02/3/2017 FULL-TIME 40 HOURS PER WEEK

ADMISSIONS COORDINATOR, twinbrook rehabilitation

Coordinate work between multiple departments.

Prepare all reports pertaining to facility, discuss with team.

Collect all data pertaining to building specifics for federal and state funding.

Collect daily data for room availability.

Sales Responsibilities

Admission process responsibilities.

Customer satisfaction responsibilities.

Complete daily actions from board with all staff members during daily huddle and follow up on actions.

Created standard operating procedures.

Resident Rights

Safety and Sanitation

Adjusted program mechanics to account for changing conditions.

Provide all families with information pertaining to community partners and agencies.

Coordinate care with families and treatment providers, healthcare team to identify all goal settings are being met.

11/10/2010 -03/01/2020 PART-TIME 20 HOURS PER WEEK

LPN-TRANSITIONS COORDINATOR, TWINBROOK REHABILITATION

LPN-DISCHARGE COORDINATOR, TWINBROOK REHABILITATION

Developed and implement nursing care plans.

Developed patient care plans including assessments, evaluations and nursing diagnosis.

Specialized in the nursing care of patients with chemical disability.

Strong leader for nursing personnel assigned to the unit/shift.

Assessed need for ordered and obtained and interpreted appropriate lab testing.

Primary care, assessments and evaluation of patients

Pharmacological and Non-Pharmacological management and treatment of various disorders and diseases.

Self-directed with astute judgement skills. High level of personal accountability.

Assist with all levels of care within the scope of practice of LPN.

Follow up with physician and all physician orders.

Communicate with RN supervisor with all patient care.

Communicate with patient and family for all discharge needs.

Chronic patient care in med-surgical unit, long-term care, mental health Alzheimer and dementia, short term and long-term rehab, patients with multiple disabilities adeptly handling all aspects of treatment from medication to wound care to monitoring for [31] patients per shift.

02/08/2013-03/01/2020 PART-TIME 20 HOURS PER WEEK

SOCIAL SERVICES COORDINATOR, TWINBROOK REHABILITATION

Protect patient rights by maintaining confidentiality and reporting complaints, instances of suspected abuse, neglect or misappropriation of property.

Follow all schedules, corporate compliance guidelines, standards of business conduct and company policies.

Communicates appropriately and effectively with others to accomplish goals and meet patients needs, resolves conflict with minimal supervisor involvement.

Demonstrate independent and effective decision making, is able to prioritize and organize tasks efficiently.

Support organizational change through positive attitude, flexibility and willingness to work with others.

Provides quality service in a caring environment, establishes customer expectations and works to exceed them.

Coordinate services with other departments to work effectively toward common goals.

Maintain patient security and safety through use of systems and interventions.

Thoroughly document and maintain record of patient care provided according to established protocols.

COVID SCREENING PITT BOSS 2020-2021

Assist with daily operations with veterans, visitors and staff with entrance into facility with screening process.

Assist with daily operations with staffing entrance into facility to ensure safety.

Attend weekly, daily meeting with COVID-19 staff and team to ensure all are continuing with CDC process.

Assist with all staffing process and train all new incoming staff on COVID-19 process.

WHOLE HEALTH CHAMPION PRIMARY CARE 2018-2021

Assist in training all staff and veterans with education and promotion in Whole Health journey and well being.

Assist with veterans and staff that are interested in whole health and educate and explain high risk choices to become healthy choices.

Assist with one to one, group facilitated setting on an out patient basis.

Assist veteran and family members with behavior interventions to improve quality of life care.

Assist with telephone clinics and secure message between face to face appointments.

Assist with developing a treatment plan based on scientific knowledge to reduce risk for chronic disease reverse or slow progression of chronic disease.

Assist with daily operations with veterans, visitors and staff with entrance into facility with screening process.

Coordinate with veteran, families, primary care team and specialty care to ensure treatment plan and goals are consistent with procedures and chronic illness.

Assist with interviewing veteran on the process of whole health to develop a holistic plan to accomplish goals.

Assist with veteran and family members with information on whole health in all areas of lifestyle that are offered at the facility and in the community with their personalized health care team and veteran

Able to use CPRS, Vista, Microsoft office software and other software application to support veteran progress. Able to communicate effectively with veteran, peers and supervisor.

EDUCATION

08/2002

LICENSED PRACTICAL NURSE, Mercyhurst university

President of LPN Class

Received Highest Clinical Grade Award of LPN class

Received Spirit Of Nursing Award of LPN class

DAISY AWARD

ERIE VAMC

October 2018

September 2021



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