Jonathan Lide

Baltimore, MD *****

ad4m8e@r.postjobfree.com

+1-443-***-****

Work Experience

Outbound Training Specialist (Common Carrier)

WebstaurantStore Inc - Baltimore, MD

October 2019 to Present

• Identify training needs of new hires' strengths and weaknesses

• Translate requirements into trainings for new hires to meet metrics

• Coach and mentor trainees on business needs and company culture

• Direct structured learning experiences and monitor results

• Acclimate new hires to the business and department needs

• Periodically evaluate ongoing programs and suggest changes to leaders

• Maintains latest trends in business technology

Warehouse Billing Specialist (Common Carrier)

WebstaurantStore Inc - Baltimore, MD

October 2018 to September 2019

• Responsible for creating BOLs for our Accounts Payable & Customers

• Maintained a monthly average of 99.9% accuracy

• Completed customer orders with attention to detail

• Skilled at using in house Inventory Distribution System

• Assisted management team with running production floor

• Exceeded required metrics for his position daily

• Assisted co-workers while meeting daily expectations Parking Attendant Supervisor

Maryland Zoo - Baltimore, MD

March 2012 to September 2018

• Ensured that parking grounds were adequate

• Provided direction for quests who utilized parking

• Responsible for upkeep of parking facility utilizing mobile cart

• Planned and navigated traffic coming in heavy flows

• Supervised 3 Parking Attendants on a daily basis

• Operated 2 way radios to ensure successful communications

• Created contingency plan for parking guests when lots were at capacity

• Provided customer service to guests as they arrived in the parking lots

• Checked parking lots throughout shift to ensure safety of guests vehicles

• Work efficiently in all weather conditions

COMMUNICATION

Ability to get along with other co-workers.

A good listener with an exceptional ability to comprehend instructions given and pay keen attention to details.

Have strong persuasive and convincing skills.

Possesses an excellent negotiating power in my sales career Able to explain and communicate things clearly

LEADERSHIP

Proficient at giving instructions and strictly following them. Have an excellent track record of understanding and addressing the client's needs according to their preferences.

Highly proficient in inspiring and mentoring workers under me to enhance greater productivity. Skills

• CUSTOMER SERVICE

• OUTBOUND OPERATIONS

• LOADING/UNLOADING FREIGHT

• PACKAGING

• HEAVY LIFTING

• PICKING/PACKING

• TRAINING NEW HIRES

• SUPERVISION OF TEAMS

• TEAM PLAYER

• HUMBLE

• HUNGRY

• SMART

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