TIFPHANY MURPH

PROFESSIONAL EXPERIENCE

University of Illinois August 2022- Current

Medical Office Assistant

Performs Hospital receptionist duties, including the greeting and proper identification of patients

Verify patients’ insurance thru serve

Verify and update patient demographic information

Collect patient’s forms for signatures (consent forms, HIPAA)

Complete/ update registration errors in Electronic Health Record and Work queue

Scanning documents and identification and insurance cards

Operates office equipment, such as Fax, scanners, copier

Communicate routine information to the patient

Performs other duties as assigned per manager

INNOVATION GROUP NORTH AMERICA, Chicago, IL December 2021 – July 2022

Associate Claim Consultant

Reviewed open claims

Scheduled shops and transport

Received incoming calls from customers or insurance adjusters

MERCY, Chicago, IL & Matteson, IL March 2018 - May 2021

Registrar/Clerk (November 2020 – May 2021)

Greeted patients

Handled registration and scheduling

Entered/updated demographic

Verified insurance and referrals

Checked eligibility

Processed payments

Utilized EPIC

Medical Assistant (March 2018 – December 2020)

Provided flu shots

TB testing

Roomed patients

Vitals

Phlebotomy

EDUCATION AND CERTIFICATIONS

ULTIMATE MEDICAL ACADEMY, Tampa, FL

Associate in Medical Administrative Assistant, 2015 – 2016

Certifications:

CPR Certification

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