Jose Baez

**-** **** ******, ******* Heights, NY 11372

347-***-**** ad4m6v@r.postjobfree.com

Professional Summary

Reputable, professional clerk with over 20-years experiencing managing the daily operation of high volume mailrooms and warehouses. High degree of accuracy, attention to detail, and time management skills. Personable and friendly, priding self on exceptional customer service and approachability. Familiar with Microsoft office software and industry specific devices, scanners and software. Skilled in operation of Pitney Bowes Mail Machine. Proficient in the use of copiers, scanners, printers and other pertinent office equipment Experience

Warehouse Associate June 2022 to May 2023

I & A Merchandise, Inc. Brooklyn, NY

Responsible for all clerical duties within the office of the warehouse for a wholesale distributer of over- the-counter medications and household products

Utilized computer system to accurately entering customer data and information into company database

Sent emails, sort through incoming office mail, fax, copies

Managed invoices for accounts receivable and ensuring that payments for merchandise are received

Ran reports and messengered them to individual departments within the warehouse

Ensure the cleanliness of the office and the warehouse grounds by sweeping, mopping, dusting, sanitizing high traffic surface areas, emptying garbage and storing properly to prevent bugs and rodents Dishwasher January 2019 to March 2020

MAISON KAYSER New York, NY

• Maintained the cleanliness and neat appearance of the establishment for a positive customer experience

• Cleaned, sanitized, and organized all equipment including, dishes, pots, pans, tools, utensils, tables and chairs, and grease traps

• Assisted with receiving, storing and organizing food, paper, and other supply deliveries

• Swept and mopped all floors; broke down cardboard boxes, emptied trash cans, took out recycling, cleaned windows and doors, walls, floor boards, moldings, and base boards

• Monitored inventory of cleaning supplies and placed orders when necessary Mail Clerk October 1998 to July 2016

Swiss Post Solutions New York, NY

• Outsourced to DKNY Clothing Brands where responsible for the proper handling of all incoming and outgoing domestic and international mail for one of the largest clothing brands

• Opened, sorted and date-stamped all incoming mail, envelopes and parcels in an organized manner, and either place in mailboxes for employee pick up or in carts for ease of distribution

• Sorted interoffice mail, and prepared the mail in large folders in distribution carts; assisted with distribution of the interoffice mail when needed

• Maintained computerized records of incoming and outgoing certified mail, and insured and registered mail when required

• Answered phones and provided exceptional customer service to respond promptly to staff with inquires about missing/misplaced mail or packages

• Accepted, accurately weighed and affixed appropriate postage either by hand or with a meter on all outgoing mail

• Documented and processed all incoming and outgoing envelopes and packages from external services such as United Parcel Service, DHL and Federal Express, and any overnight delivery

• Prepared volume mailings such as invoices, newsletters or other correspondence to company clients, folding items and inserting them into envelopes, or operating automated equipment

• Maintained inventory of office supplies, completed the ordering and stored office supplies

• Completed other office duties, including filing correspondence and other documents

• Assisted with maintaining the cleanliness of the office environment to include sweeping, mopping, dusting and organizing the space

Mail Clerk February 1992 to October 1998

Forrest Edwards New York, NY

• Outsourced to Random House Publishing Company

• Responsible for the proper handling of all incoming and outgoing domestic and international mail for one of the largest publishing companies

• Opened, sorted and date-stamped all incoming mail, envelopes and parcels in an organized manner, and either place in mailboxes for employee pick up or in carts for ease of distribution

• Sorted interoffice mail, and prepared the mail in large folders in distribution carts; assisted with distribution of the interoffice mail when needed

• Maintained computerized records of incoming and outgoing certified mail, and insured and registered mail when required

• Answered phones and provided exceptional customer service to respond promptly to staff with inquires about missing/misplaced mail or packages

• Accepted, accurately weighed and affixed appropriate postage either by hand or with a meter on all outgoing mail

• Documented and processed all incoming and outgoing envelopes and packages from external services such as United Parcel Service, DHL and Federal Express, and any overnight delivery

• Prepared volume mailings such as invoices, newsletters or other correspondence to company clients, folding items and inserting them into envelopes, or operating automated equipment

• Maintained inventory of office supplies, completed the ordering and stored office supplies

• Completed other office duties, including filing correspondence and other documents

• Assisted with maintaining the cleanliness of the office environment to include sweeping, mopping, dusting and organizing the space

Education

Home Health Aide Core Training Certificate Flushing, NY Huaqiao Yihu Institute August 2020

Bushwick High school Brooklyn, NY

Academic Education up to 12th grade

Skills

• Bilingual written and verbal Spanish/English

• Shipping & Receiving

• Basic Computer Operation

References Furnished Upon Request

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