SARINA KOMBE HOSTESS TRAINER

234-***-**** ● ad4m6f@r.postjobfree.com ● Greensboro, North Carolina 27410 Hello, My name is Sarina Kombe and I am a positive and professional patron to any company. I love making guests day and keeping the peace with my fellow coworkers. I am always ready to take on the next challenge and love learning new things.

EXPERIENCE

Hostess/Hostess Trainer Darryl's Wood Fired Grill, Greensboro, North Carolina AUG '22 - PRESENT

● Presented bills and accepted payments.

Specified food portions and courses, production and time sequences and workstation and equipment arrangements.

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● Estimated ingredients and supplies required to prepare recipes.

● Ensured guest were seated in a timely manner

● Kept up with a specific seating rotation

● Trained workers in food preparation, and in service, sanitation and safety procedures. Recommended measures for improving work procedures and worker performance to increase service quality and enhanced job safety.

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● Supervised and participated in kitchen and dining area cleaning activities.

● Resolved customer complaints regarding food service.

● Greeted and seated guests and presented menus and wine lists. Hostess/Server Mimis Cafe, Greensboro, North Carolina NOV '21 - OCT '22

● Remedied guest complaints and escalated serious issues to restaurant manager for prompt resolution.

● Assisted in serving guests for parties and special functions.

● Presented positive first impression of establishment's high standards by delivering exceptional service.

● Engaged with guests to maximize satisfaction with food and service.

● Helped FOH team members, maintaining positive working relationships. EDUCATION

Johnson C Smith University, Charlotte, North Carolina JAN '22

Criminology

SKILLS

Natural Leadership Dining Reservations Worker Training Staff Motivation and Discipline Performance Strategies Customer Orders Workflow Optimization Customer Satisfaction Brand Loyalty Greeting and Seating Guests Food-Service Hosting Time Estimates Phone Inquiries Guest Service Improvements Coordinating Reservations Guest Flow Customer Relationships Billing and Payment Processing VOLUNTEER EXPERIENCE

Volunteer Woodridge High School, Peninsula, Ohio FEB '17 - FEB '17

● I help in a Homeless clothing drive. I gathered garments and displayed them in an organized fashion Volunteer Woodridge High School, Peninsula, Ohio OCT '16 - OCT '16

I created games and activities for Children and assisted in making sure the games and activities were played safely

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