CAREGIVER

Holder of a life assistant, dependency and disability diploma. Experience acquired in a retirement home where I was able to identify and understand the physiopathological aspects of people with dependency and/or disabilities in order to adapt care practices. I listen to others, which allows me to be more flexible and, above all, present when someone needs help.

Hedi Tehinti

ad4m6b@r.postjobfree.com

+216-********

EXPERIENCES

CUSTOMER ADVISOR

XPERTCALL – TUNISIA

SEPTEMBER 30, 2020 – NOVEMBER 30, 2023

Receive customer requests by telephone and email.

Process and redirect requests to the requested services.

Ensure follow-up until the request is closed.

CARE GIVER

MEDICAL RESORT – TUNISIE

12 février 2020 – 30 juin 2020

Support the person with dependency and/or disability in the activities of daily life.

Assit 10 patiens weekly by providing dignified Personal care

Identify and understand the physiopathological aspects of dependent and/or disabled people.

Carry out body care.

Assist people during meals, Managed clients' meal planning, food purchasing and mealtime preparations.

Assisted clients with taking medication by arranging schedules and reminders.

Engaged patients with conversation and entertainment like watching movies and

taking walks earning a 90% customer satisfaction.

Guarantee the hygiene of the house.

SKILLS

Meal preparations

Community

Recorder Management

Patient care

First aid & CPR

Lifting 80 lbs pounds

Friendly and outgoing

Communication and network

SALES AMBASSADOR

RETRAIL ACADEMY - DUBAI

JUNE 3, 2011 - JANUARY 30, 2017

Improve the achievements and skills of sales personnel by planning solution delivery.

Answer technical and procedural questions from less experienced team members.

Share improved processes in a user-friendly way.

Support the efforts of the store and all on-site associates.

Anticipate customer needs and respond quickly.

MACHINE OPERATOR

KARIM CUIR - TUNISIA

NOVEMBER 3, 2004 - MAY 2, 2008

Worker on leather production machines.

Bag manufacturing

STUDIES

Mathematics baccalaureate level

Bach hamba high school Bizerte – Tunisia

2001-2002

PROFESSIONAL TRAINING

UNIVERSITY OF MAHMOUD EL MATERI UNIVERSITY TUNISIA

FROM 08/10/2018 TO 02/07/2019

Dependence and disability life assistance.(caregiver)

FOREIGN LANGUAGES

Arabic: Very good

English: Good

French: Good

German: Mediumn

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