JOSEPH CHARLES MAHONEY
***********@*****.***
P: 508-***-****
Seeking a position in the capacity of:
Retail Sales Representative
Maintain excellent time-management and problem resolution skills
Flexible and able to quickly adapt to many situations
Analytical, detail oriented with strong communication skills; working diligently on long
Great customer and associate relationship management skills
Extensive past management experience
Ability to both set and achieve goals that I set forth
Proven track record for building a successful, hard working team.
Self motivated to succeed
Work Experience
Roche Bros. Supermarkets, Wellesley Hills, MA
Assistant Deli Manager/ Grocery department/ Produce department 1996 – 2009
Started as a bagger and continued to work myself to management
Supervised and scheduled staff for high volume supermarkets.
Managed department operations
Coordinated budget according to sale projections on a weekly basis
Managed Payroll, mileage for all associates under my control
Product inventory (Monthly, Fiscal, Year-end)
Maintained proper product levels to avoid profit loss and provide the best service for the customer
Customer Support
Worked closely with customer service department, providing support to customers with problems including product issues and all other forms of customer dissatisfaction.
Documented problems and coordinate with management, employees and customers to rectify issues.
Advantage Sales and Marketing
Retail Reset Merchandiser-Part Time 2011- 2012
Worked closely with team leader to learn retail operations
Problem solving with planograms
Built rapport with all decision makers and learned all their rolls
Learned “CAO” and how it applies at retail
Advantage Sales and Marketing
Retail Representative-Full Time (Boston) “MARS” DRT Retail Team 2012- 2015
Was named associate of the Month on 3 occasions, for my ability demonstrating leadership and eagerness to grow
Was named associate of the Quarter for area 4 times in 2014
Ability to communicate with management and client regarding any and all issues.
Ability to manage time and prioritize
Maintaining full distribution on existing SKUs
Promoting clients product through displays in A+ locations
Working in a demanding territory
Making sure both client and retails needs are always achieved
Conducting each store call in a professional manner
Acosta Sales and Marketing
Retail representative Full Time (Boston) “NESTLE” Direct Retail team 2015-2018
Maintaining company and client objectives
Conducting each store call in a professional manner
Maintaining full distribution on existing SKUs
Reach North America (Acosta Europe) 2018-2024
Territory Manager New England “RECKITT” Retail team
Covering large expansive territory
Driving sales through brand exposure
Learning different systems of retail giant Target
Communicating daily with leadership
Scheduling effectively
Building strong relationships with store personnel
Addressing recalls, dated and customer complaints promptly in a professional manner
Advantage Solutions 2024-present
Retail Sales Specialist “ The J.M Smuckers” Retail team
Covering large high volume “Boston” territory
Ensuring clients needs are addressed in proper, timely manner
Proper time management
Building trusting relationships at store level to ensure success
Maintaining company and client objectives
EDUCATION
Trinity Catholic High School 1996-2000
Mass Bay Community College 2000-2005
United States Coast Guard 2002-2003
References available upon request