Nikolay Dimitrov

***** ****** **, ******, ** ****2 817-***-**** ad4m50@r.postjobfree.com

https://www.linkedin.com/in/nik-dimitrov-4517324

Information Technology Leader

20+ years of experience leveraging a multitude of key IT tools and technologies in the Insurance, Banking, Technology, Pharmacy Automation

Plan and execute enterprise-wide initiatives and projects leveraging Agile, Scaled Agile Framework for Enterprises (SAFE), Iterative Development, CMMI 3, Waterfall processes.

Led team to design and deliver the country-wide used National Change of Address (160M+ addresses) service of USPS for 320M USA residents.

Managed 8 high performance teams totaling 35-40 Developers in hybrid setup (onsite and offshore), providing ongoing guidance and direction in addition to coaching and performance management.

Education

MS Degree in Computer Science, Technical University Sofia, Bulgaria

Technical Proficiencies

Technologies: Microservices, APIs, Distributed System Architecture, N-Tier Architecture, Machine Learning (Decision Trees), Web Services, Web API, SOA, Citrix, Windows, Unix, C#, C++/CLI, C/C++, Node.js (basic), .NET Framework,

Amazon Cloud (API Gateway, Lambda, Kinesis, DynamoDB, EC2, ElasticSearch),

Azure Cloud (Serverless functions, API-M, CosmosDB, Azure Event Hub, RabbitMQ, Blobs, Azure Data Factory, Synapse, Data Bricks, Azure SQL), Identity Management (OKTA)

Tools: MS SQL Server, SQLite, Oracle (AQ messaging, PL/SQL, Pro C), Visual Studio, Eclipse, ArchiMate, Business Rule Engine (Drools, InRule), XML, HTML, JSON, Wireshark, Fidler

Performance analysis for .NET: RedGate (ANTS), DynaTrace, Splunk, DataDog

CI/CD and DevOps: ADO, TFS, GIT, PVCS, CVS, Subversion, Hudson, Cruise Control, in-house tools

SDLC: TOGAF, Scaled Agile Framework for Enterprises (SAFE), Iterative/Incremental Development/Delivery, Agile (Scrum, Rally, ALM, LeanKit) on 3-week delivery cadence, Waterfall, CMMI 3

Experience

Sr. Director of Software Engineering, Innovation Associates (IA), Pharmacy automation, 2021-Present

Innovation Associate is the biggest Pharmacy Automation provider in USA. The business wanted to expand, accelerate, and become more scalable, and the IA leadership decided to move to cloud all new initiatives and as much as possible from on-prem/on-site legacy software.

Responsible and leading company’s Cloud/Azure initiative, leads the design of several cloud project.

In collaboration with VP of Software Engineering and Director of Architecture established long term plan for the cloud journey thus responding to business direction for expansion and scalability

Responsible for budgeting, supervising, training, and career development of cloud teams engineers

Provides cloud related vendors oversight:

Negotiated and employed 3rd party vendor to provide 16 offshore engineers, Architects, devOps, QAs

Contracted and integrated OKTA as cloud identity provider for current cloud projects

Created and currently leads 3 multi-functional “cloud first” teams (totaling ~32) working on several cloud projects, balancing between full time employees and contractors

In collaboration with PMO established the first Agile process in the company and applied it as the SDLC process for all cloud teams, developed related metrics and KPIs.

Partnered with Product, Executive Leadership and stakeholders to define the cloud strategic roadmap and align engineering processes and practices with business goals

Partner with peers from different departments to align processes and workflows

Acts as “Solution Architect” and in collaboration with technical and data architects led the design of 3 Azure cloud projects

Leads the design and all efforts from inception to production for cloud/Azure based “Enterprise Analytics”, Data Gateway and Cloud Platform projects.

Solution Architect L&T Infotech (Insurance), Springfield, IL 2017 - 2021

Advising an Insurance and Financial Service Company with over $11B in assets under management their Property & Casualty Modernization program. Collaborate with Chief Architect and Technology Architects on defining the road map for modernizing the technology and aligning it closer to the company’s business goals. Participated and designed a home-grown Master Data Management (MDM) solution to address issues the client has with enterprise data.

Multi-year, multi-project enterprise program revamping Horace Mann’s (an Auto, Property, and Life Insurance, as well as Financial Services Company) business processes and technology and bringing the company on a modern technology level aligned with their business goals for expansion. The program modernizes and improves company-wide business processes thus affecting all departments, ~1500 insurance agents, 1.4M customers and millions of policies in many lines of business (Life, Annuity, Auto, Property, etc.)

Work on the process of defining company’s IT roadmap: enterprise infrastructure, transitional phases, target architecture and functional requirements. Presented the overall design and proof of concept in Architecture Review Meetings with CIO, VP and architects.

Work with domain and system Architects to overhaul existing technologies and bring/recommend new (to the customer) technologies Amazon Cloud (API Gateway, Lambda, Kinesis, NoSQL database-ElasticSearch), Business Rules Engines (Drools, InRule).

Guide onsite and offshore teams for few Proof of Concepts presented to stakeholders as opportunities to improve business process, automate tasks and leverage data to extract more meaningful insights.

Work on Phase 2: bringing new features (Federated Authentication, Business Intelligence), defining scope, duration, risk and refactoring the system from “lessons learned.”

Santander Consumer USA (Banking), Dallas, TX 2013 - 2017

Director Software Engineering

Responsible for managing and directing 8 teams of 35-40 Software Engineers (12 offshore). Provided direction and mentorship while ensuring tasks and projects are completed in a timely manner.

Defined system road map, long term solutions, functional requirements, designs and priorities for enterprise portfolio projects: non-secured loans, credit cards and tax-engine, while partnering with Product and Business owners and Technology Architects. Projects are aligned with the business goals of entering in new for the company niches in the financial market. These projects redefine and improve enterprise business processes of originating and servicing loans and expand company’s abilities to offer wider variety of financial services to its 8M+ customers across USA.

Cultivate trusted business relationships between the teams and business partners during the transition to newly adopted SDLC process: Scaled Agile Framework for Enterprises (SAFE). Defined/improved KPIs to quantify and manage the transition success.

Evaluated and improved internal delivery process and procedures, resulting in about 1 deployment issue per year

Successfully leveraged technologies including N-Tier Architecture, C#, Web API, SOA, RESTful Services, MS SQL Server, Citrix, Machine Learning, TFS, GIT, XCode and Xamarin (mobile dev. proof of concept) for both: internal and external customers and vendors.

Leveraged my Machine Learning knowledge for developing Proof of Concept for predicting customers who would default on monthly payments as well as customer offer acceptance during loan origination process

Trained, supervised, assigned projects to, evaluated and responsible for career development of staff to maintain optimal performance of job duties for hybrid teams - offshore (10-12) and onsite 25-30 staff.

Siemens (Technology), Arlington, TX 2000 - 2013

Consulting Software Engineer

Acted as a Technical Lead in multi-team / multi-national environment (3-10 Developers), quickly gained a reputation for delivering challenging projects and initiatives leveraging key development technologies.

Delivered several multi-million dollars projects for USPS for their program “Postal Automated and Redirection Service” affecting 320M people in USA . This is a USPS service used by everybody in USA who changes his/her address. The complexity of these projects stems not only from its massive scale (deployed 1000s of computers in 300 USPS location connected in a distributed system), but also from its management and execution challenges – the work was joint effort between German and USA teams.

Received special commendation from Siemens for exceptional work which was featured in Siemens' monthly newsletter in November 2012.

Planned, designed, developed and coordinate USA technical team’s activities locally and with international partner (Germany)

Leveraged Distributed System Architecture, C#, C/C++/CLI, multi-threading, TCP/IP, Oracle (AQ messaging, .NET Framework, PVCS, CVS, Continues integration (Hudson), RedGate, TFS, CVS

SDLC process: Iterative/Incremental Development and Delivery, Waterfall, CMMI 3

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