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QUEENA MAJOR

ad4m4h@r.postjobfree.com I 337-***-**** I Fort Johnson, LA

Summary

Multi-talented Operations Assistant successful at managing clerical needs, planning events, overseeing purchasing and producing detailed reports. Brings 5-10 years of related experience and skill to handle diverse tasks with superior work ethic and great multitasking abilities. Multitasking Secretary with experience in calendaring systems and meeting coordination. Strong skills in document editing, issue resolution. Considered valuable administrative asset to organization. Hardworking and reliable team player with strong ability in multi tasking. Offering dedication and eager to learn. Highly organized, proactive and punctual with team-oriented mentality. Skills

• Clerical support

• Mail management

• Accounting skills

• Editing and proofreading

• Back office operations

• Microsoft Office expertise

• Adaptive team player

• Inbound and Outbound Calling

• Customer service-oriented

Experience

Cajun Fire Casino I Breaux Bridge, LA

03/Back 2016 Office - 07/2022 Assistant

Walmart I Breaux Bridge, LA

• Hiring and recruitment

• Financial processes understanding

• Risk management policies

• Money handling

• Prospecting abilities

• Assessing fraud potential

• Inbound customer calls

• Experience management

• Resolved customer complaints and payout errors.

• Established work schedules and station arrangements for daily shifts.

• Maintained accurate records of cash supply transfers in alignment with regulatory requirements.

• Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.

• Performed main banker duties by preparing deposits and accepting cash orders, preparing slot wallets and tills and consolidating cage transactions.

• Completed NRT self-redemption kiosk duties by filling and crediting kiosks and handling guests' disputes concerning kiosks.

• Counted, verified and posted armored car deposits.

• Balance daily financial records by reconciling transaction summaries.

• Reconciled daily summaries of transactions to balance books.

• Reconciled cash and casino currency by auditing cash drawers and transaction receipts.

• Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.

• Completed connections between callers, departments and professionals.

• Handled incoming and outgoing calls according to standard operating procedures.

• Reviewed production schedule, customer orders, work orders and

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