SOPHIA HYPPOLITE

CUSTOMER SERVICE REPRESENTATIVE

CONTACT

**** * ***** *** *** 321

DEERFIELD BEACH FL,33441

754-***-****

ad4m3v@r.postjobfree.com

PROFILE

Analytical, energetic, and detail-oriented customer service representative with strong leadership and management skills. Improving customer satisfaction while increasing sales revenue. Passionate about building sustainable customer experiences. EDUCATION

COLLEGE DE COTE PLAGE,

CARREFOUR, HAITI-

HIGH SCHOOL DIPLOMA

SEPTEMBRE 2006-2010

KEY SKILLS

Time Management

Client Relations

Active Listening

Organizational Skills

Inventory Management

Excellent communication

Cash Handling

EXPERIENCE

ELEGANT BEAUTY SUPPLIES; JANUARY 2016-2023

Deerfield beach, Florida-customer service

• Take orders, calculate charges, and process billing and payments.

• Listen to customers' questions and concerns and assist them with finding the correct products and giving them accurate answers.

• Help customers establish a VIP membership.

• Demonstrate organizational skills by cross-training and providing backup for other customer services representatives when needed.

• Developed strong relationships with customers and identified opportunities to increase sales revenue.

• Answer all incoming calls.

• Always maintain a clean and organized workstation.

• Restock Inventory.