STEVEN M. GRIFFITHS

Bluffton, SC *****

802-***-****

ad4m2w@r.postjobfree.com

SKILLS and EXPERIENCE SUMMARY

Performance and results driven quality and manufacturing leader with a strong record of accomplishments in quality improvement and cost reductions. Skilled in leading and building high performance teams. Creative and assertive problem solver with advanced expertise in the latest aerospace and automotive quality management methods and tools. Well versed in all functional areas of manufacturing quality management. Excellent project management, new product introduction, lean-six sigma, supplier quality improvement, and continuous improvement skills.

Training and certifications: ASQ CMQ/OE, CQE, CQA, Trained in Lean/Six Sigma.

APPLICATION EXPERIENCE AND TRAINING

ASQ CMQ/OE, CQE, CQA, Lean/Six Sigma, RCCA, Quality Audits, ISO9001/AS9100, SPC, DOE, MSA, APQP, PPAP, FMEA, 8D, Control Plans, Process Capability Analysis, MOST work measurement.

EMPLOYMENT HISTORY

Sr. Principal Quality Engineer (contractor)

General Dynamics-Ordnance and Tactical Systems, Bluffton, SC Remote/Part time (2023)

Performed supplier quality engineering for Hydra-70 Rocket / Missile program. Develop and manage supplier AS9102 based first article test plans, test reports, and failure management to assure strict compliance with technical and contractual requirements.

Quality Engineer

L-3 Insight, Londonderry, NH (2018 to 2021)

Quality lead on program team for DoD electro-optical programs. Manage customer/contractual requirements, testing and failure analysis. Represent organization to customer. Lead product and process improvements. Held USG secret clearance.

Sr. Quality Manager (contractor)

QuEST Global at United Technologies Aerospace Systems, Vergennes, VT (2016-2018)

Accomplishments and responsibilities:

Lead and execute industry best-in-class corporate wide Zero Defect Plan (ZDP) program and projects for UTAS site involving customer (Airbus, Boeing, Lockheed-Martin), factory, and supplier quality improvement. Improved customer quality by over 70 percent. SAP ERP

Apply advanced quality tools and process control strategies including: PFMEA, PPAP, Process flow analysis, mistake proofing, and measurement system analysis.

Engineering Manager

ASK-IntTag, Essex Jct., VT (2015 - 2016)

Accomplishments and responsibilities:

Led engineering and maintenance staff as well as engineering projects for production of secure RFID products in a dynamic and growth oriented facility.

Principal Quality Engineer

General Dynamics-Ordnance and Tactical Systems, Williston, VT (2007 –2015)

Accomplishments and responsibilities:

Program Lead and Supplier Quality Engineer for Hydra-70 Rocket / Missile program, responsible for all aspects of mission assurance as well as point of contact quality leadership to Hydra quality management and Integrated Product Teams. Assigned most challenging assignments and improvement projects as a result of ability and history of success in resolving difficult and complex problems.

Program / Customer Quality Engineering

Customer Quality Representative – productive face of the customer within company including communication with government agencies (Project Office, Technical Agencies, DCMA, etc.).

Converted government contract requirements into successful production and supply chain programs.

Government customer reporting – successfully met numerous and challenging contractually required quality reporting contract deliverables on schedule with high levels of quality.

Engineering Changes – ensured changes were correctly executed in quality organization and supply base.

Managed multiple complex First Article Test (FAT) validation planning, testing, and reporting for process validations and verifications for internal factory and supply base successfully.

Instituted many Hydra program quality policy and procedure improvements into AS9100 QMS.

Developed and coached the new and junior quality engineering personnel in the department.

Performed failure analysis and error proofing (e.g. Fault Tree Analysis, CAPA) for test failures.

Developed improved methods of managing validation and contract requirements communication to supply chain that resulted in 40% reduction in contract errors.

Supplier Quality Engineering and Operations Quality Management

Evaluated, selected, and managed zero defect based supplier base.

Implemented contract requirements into supplier subcontract agreements.

Ensured quality requirements were communicated, understood, and executed.

Trained supplier personnel and managed implementation of quality improvements and use of quality improvement tools. Resulted in reduced supplier risk and improved supplier quality.

Succeeded in critical parameter supplier quality improvements and corrective actions using disciplined approach.

Executed supplier QMS audits and assessments, QMS improvement projects, and corrective actions.

Engaged supplier quality personnel, government quality representatives, and third party inspectors to ensure product compliance and conformance to all requirements.

Corrective Action Management - ensured robust RCCA – member of company Corrective Action Board (CAB).

Responded to and resolved urgent supplier crisis situations in supply base that resulted in resolving production line stoppages.

Product Development

Headed quality engineering efforts, including successful bid proposals (SOW and BOE), on product development projects.

Provided product qualification management and quality leadership on product development projects.

Implemented rigorous supplier qualification and validation protocols that increased first time quality by 50%.

Principal Advance Manufacturing Engineer

General Dynamics-Ordnance and Tactical Systems, Williston, VT (2003 –2007)

Accomplishments and responsibilities:

Managed manufacturing engineering product development and value engineering programs including the Hydra APKWS guided rocket.

Applied Design for Manufacturability (DFM) principles to optimize product cost and quality.

Analyzed and improved manufacturing processes using Lean Six Sigma tools including SPC, PFMEA, control plans, and process mapping.

Evaluated industrial base capabilities and developed new supplier base capabilities.

Utilized fluency in GD&T, castings, machining, molding, composites, energetics, and mechanical inspection.

Initiated and managed manufacturing estimates, Statements of Work (SOW) and Basis of Estimates (BOE).

Director / Chief of Manufacturing

Shortgrass Technologies, Largo, FL (2000 – 2003)

Accomplishments and responsibilities:

Established and managed production facility, manufacturing engineering, hardware design, purchasing & materials, field service, customer relations, production process development and set up, for this best-in-class producer and designer of specialized computer products. Processes include mechanical & electronics manufacturing.

Sr. Project Engineer / Engineering Manager

Jabil Circuit and Reptron Mfg., St. Petersburg, FL (1997 – 2000)

Responsibilities and responsibilities:

Led engineering teams (21 people), customer technical lead, new product introduction lead, line layout and staffing, capital equipment specification & procurement, DFM, and Lean / Six Sigma. Processes included contract electronics and mechanical manufacturing.

Manufacturing Engineering Manager

Watlow Controls, Winona, MN (1993 – 1997)

Responsibilities and responsibilities:

Led high performing manufacturing engineering team (12 people) - DFM, New Product Introduction, process improvement, and capital equipment projects. Processes included OEM and contract electronics and mechanical assembly, stamping, machining, molding. Achieved Minnesota state quality award for quality process improvement project.

EDUCATION AND TRAINING

MBA – Webster University, St. Louis, MO

BS – Manufacturing Engineering/Industrial Technology, University of Wisconsin-Stout, Menomonie, WI

AA – Electronics Technology, Fox Valley Technical College, Appleton, WI

CMQ/OE, CQE, CQA– ASQ

Lean Six Sigma – Completed Green Belt training by Breakthrough Management Group Inc. (BMGI)

CURRENT PROFESSIONAL CERTIFICATIONS AND AFFILIATIONS

American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Society of Mfg. Engineers (SME)

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