CORNELIUS D. GOODWIN

(E) ad4m2q@r.postjobfree.com

(C) 973-***-****

Professional Experience

April 2019 - March 2020

Account Manager

Towne Park

Jersey City, NJ

●The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives.

Financial and Business Systems Management

●Understandably and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance

Demonstrates the ability to improve the financial performance and profitability of the account

●Understands the contractual agreement and recognizes ways to maximize opportunities

●Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover

●Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping

●Ensures that forecasts, payroll and accounting reports are on time and accurate

●Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures

April 2018 - April 2019

Route Service Representative

Nixon Medical

Edison, NJ

●Deliver products and manage inventory to our customers, loading and unloading trucks daily while checking for accuracy.

●Build a rapport with customers in a fast-paced, constantly moving environment.

●Recommend new products to our customers and renew service agreements.

September 2016 – November 2017

Project Manager

Innovative Facilities Solutions, Inc.

East Orange, NJ

●Supervise 12 valet parking attendants at the East Orange Campus of the VA New Jersey Health Care System

●Assist veterans with various disabilities with parking their vehicles

●Responsible for recruiting, interviewing, hiring, and training of direct reports

●Complete daily, weekly, and monthly progress reports and bi-weekly employee payroll

●Participate in monthly team meetings with client

March 2014 – September 2016

Facilities Manager

StandardParking / SP Plus

Jersey City, NJ

●Supervised 82 employees comprised of valet parking attendants, cashiers, office clerk and maintenance crew at Robert Wood Johnson University Hospital

●Responsible for interviewing, hiring, and training of direct reports, and bi-weekly employee payroll

●Managed monthly parking account customers and deposited daily revenue

●Managed valet and self-parking for Children’s Hospital, main hospital, doctor’s lot, and employee and visitor lots

●Participated in monthly team meetings with client

●Managed parking for special events such as the annual board meetings

●Monitoring functioning of parking equipment for monthly and daily lot

April 2007 - March 2014

Operation Manager

ABM

WestChester, NY

●Supervised 20 employees comprised of valet parking attendants, cashiers, office clerks and maintenance crew at Westchester Medical Center

●Responsible for interviewing, hiring, and training of direct reports, and bi-weekly employee payroll

●Managed monthly parking account customers

●Deposited daily revenue

●Participated in weekly team meetings with client

●Managed parking for special events such as the annual Children’s Hospital event and board meetings

●Monitoring functioning of parking equipment for monthly and daily lots

December 2000 – April 2007

UPS

Brooklyn, NY

Part-Time Supervisor (Evening Shift)

●Supervised 12 package handlers (e.g., loaders, unloaders, sorters)

●Responsible for training of package handlers and part-time supervisors

●Oversight of in-coming and out-going packages

●Reviewed staff’s timecards and ensured that hours worked remained within departmental budget

Education

1996 – 2000

Canarsie High School Brooklyn, NY

High School Diploma

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