Performance Development Plan

**Each section of this form has its own instructions available when you click on the word “INSTRUCTIONS”.

**INSTRUCTIONS

Employee’s Name:

William Majzik

Department:Service Operations

Position Title:

Supervisor Driver/Helper Unit

Reviewer’s Name:

Evaluation Period:

July 1,2004-June 30, 2005

Date of Planning Meeting:

July 30,2003

Final Evaluation Date:

Performance Rating Categories:

D - Distinguished

Performance consistently far exceeds expectations. Contributions are marked by distinction and excellence.

P - Proficient

Performance meets job expectations. GOOD SOLID PERFORMANCE.

S - Satisfactory

Performance meets minimal expectations and standards. Specific action plans for improvement are indicated.

U - Unsatisfactory

Performance consistently fails to meet minimal expectations. Corrective action must be taken to improve performance.

N- Not Applicable

Use when a competency does not apply

**INSTRUCTIONS

Part I – Position Responsibilities:

Essential Functions

Progress Notes/Examples

Year End Rating

1

Driver/Helper Unit-Includes all moving of University furniture /also set-ups involving stages/ tables /chairs /football equipment /gymnastics /etc

Forklift Operations certified trainer /supervise moves /50 hours of customer service training /8hrs pdp training

D

P

S

U

2

Shuttle Bus Operations –includes buses from main campus /Ambler /also all student services requested buses

Operations of all vehicles /oversee all temple fleet on main campus /CDL License certified/OSHA certified

D

P

S

U

3

Vehicle Maintenance

Service and inspection of all trucks,buses,cars and vans / also

Fueling of all vehicles

D

P

S

U

4

Oversee weather conditions /snow and ice

Supervise all large heavy traffic areas during snow and ice storms

Maintain safe conditions for students,faculty workers,teachers etc.

D

P

S

U

**INSTRUCTIONS

Part II – Goals/Projects:

Goals/ Projects

Progress Notes/Examples

Year End Rating

1

Safe environment/safe equipment /fleet management /

Frequent training on safety /New equipment /continuous vehicle maintenance and inspections

2

Forklift training

Seminars on forklift /motorized power-jacks for all Driver/helper and grounds workers

D

P

S

U

3

Warehouse Supervision

Supervise of all supplies in warehouse /Supervise of all received

Materials /filters, salt,trash dumpsters etc.

D

P

S

U

4

D

P

S

U

New

Part III – Competencies:

Core competencies include values/skills/capabilities that are institution-wide. Role-related

competencies are those that are essential in certain positions. See Part III B below for list of

competencies.

Select 3 of these competencies to address this fiscal year.

**INSTRUCTIONS

A. Competency Development

Competencies

Developmental Activities

E.g. training, coaching, counseling, mentoring, credit/non-credit classes, conferences, certifications, scholarly/professional contributions, special projects, etc.

Progress Notes/ Examples

Year End Rating

CLIENT/CUSTOMER SERVICE ORIENTATION FOCUS ON CUSTOMERS NEEDS AND REQUEST

Supervise daily attendance /daily meeting with men/constant dealings with clients/ Supervise gymnastic meets/supervise football deliveries to stadium and airport

Department is running sufficiently

men are working in a professional manner with all moves

D

P

S

U

2

DEVELOPING SELF GROWING WIH EVERY-DAY PROJECTS AND TASK

Receiving of all furniture /computers in Tuttleman hall 2001/Oversee all fuel receipts

Tuttleman opened up that year on time /with all furniture and computers in place

D

P

S

U

D

P

S

U

Total Number of Hours of Training/Development: 100 HRS

**INSTRUCTIONS

B. Competency Ratings

Core Competencies

D

P

S

U

Accountability takes personal responsibility for all work activities and personal actions, implementing decisions that have been agreed upon, and acknowledging mistakes and failures without blaming others

D

P

S

U

C

D

P

S

U

Clear Communication expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved

D

P

S

U

Interpersonal Skills ability to work effectively with others using empathy and self-regulation to manage interactions with others.

D

P

S

U

Client/Customer Service Orientation focuses one’s efforts on exceeding the customer’s needs. Takes personal responsibility for dealing with and/or correcting customer service issues and concerns

D

P

S

U

Problem Solving/Decision Making generates successful approaches to analyzing and resolving problems and makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment

D

P

S

U

Dependability timely & reliable completion of assignments and work responsibilities

D

P

S

U

Respect and Valuing Diversity demonstrates the ability to recognize, understand, accept and appreciate the value of workplace diversity; respects the practices, values, and points of view of other individuals and groups.

D

P

S

U

Efficiency completes activities/projects in a timely manner on or before scheduled deadlines with minimal errors. Takes new, unique and creative approaches to how work is done and strives to continuously improve processes and quality

D

P

S

U

Teamwork and Collaboration works cooperatively with others, contributes to and accepts group opinion; and understands that organizational and team goals take precedence over individual goals.

Role-Related Competencies

D

P

S

U

N

Analytical Thinking understands a situation, issue or problem by using a step-by-step process, applying basic rules and learned concepts

D

P

S

U

N

Ethics demonstrates the ability to adhere to an appropriate and effective set of core values and beliefs and to act in line with those values.

D

P

S

U

N

Change Leadership initiates, sponsors, implements, and supports organizational change, adjusts to change as it occurs and leads others through change processes

D

P

S

U

N

Leadership brings forth new initiatives to enhance department’s or University’s mission; inspires and energizes others

D

P

S

U

N

Continuous Improvement Orientation takes new, unique and creative approaches to how work is done and strives to continuously improve processes and quality

D

P

S

U

N

Organization/Planning establishes work priorities, methods and project flow to accomplish objectives. Utilizes time effectively for maximum performance. Anticipates and prepares for future developments and deadlines.

D

P

S

U

N

Creativity and Innovation generates novel and imaginative contributions and solutions to problems, projects, processes and situations

D

P

S

U

N

Quality Assurance/Attention to Detail accomplishes tasks through concern for all aspects of the job, no matter how small. Accurately checks processes and tasks and follows up

D

P

S

U

N

Developing Others/Supervision works in partnership with staff to develop departmental, personal and professional goals, encourages staff growth, and maintains a cohesive work team

D

P

S

U

N

Resilience and Adaptability adjusts to changing circumstances by altering attitudes and behaviors; displays resilience and flexibility in response to setbacks and stressful situations with energy and optimism.

D

P

S

U

N

Developing Self ability to grow and apply one’s expertise/ knowledge within and across specialized technical/functional areas. Includes self assessment, soliciting performance related feedback and taking initiative to build one’s own skills

D

P

S

U

N

Resource and Project Management allocates time and resources (material, financial and human) in order to reach goals; integrates complex project steps and outcomes and follows-up by monitoring results of delegations and assignments.

FINAL RATING:

D

P

S

U

N

Technical/Professional Skills achieves a proficient level of technical and professional skills/knowledge in job-related areas. Involves continual assessment and skill development.

**INSTRUCTIONS

**INSTRUCTIONS

Supervisor Comments:

**INSTRUCTIONS

Employee Comments:

Supervisor’s Signature

Date:

**INSTRUCTIONS

Department Head’s Signature

Date:

**INSTRUCTIONS

Employee’s Signature

Date:

**INSTRUCTIONS

**Each section of this form has its own instructions available when you click on the word “INSTRUCTIONS”.

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