Shantal Wright

***** ********* ****** ***** *****, LA 70817 225-***-**** ad4m0y@r.postjobfree.com

Summary

Dedicated professional with 20+ years of mortgage banking experience to offer. Throughout my career, I have consistently exceeded expectations earning multiple promotions as well as the distinction of Chairman’s Club recognition at Regions Bank for two consecutive years for surpassing production quotas. I am passionate in assisting customers and making meaningful contributions to the community, as evidenced by multiple customer service recognition awards and referrals from satisfied clients.

Education/Certifications

Bachelor’s Degree In Accounting Southern University And A&M College

Mortgage Loan Officer License (Mlo)

Professional Skills

Relationship building - Customer Focused - Organized - Dependable - Empower Software – Time Management – Conflict Resolution - Effective Listener - Self-motivated - Strategic Planning - Compassionate

Professional Experience

Regions Financial June 1999 - January 2024

MORTGAGE LOAN OFFICER-UNDERWRITER-FINANCIAL ANALYSIS

·Reviewed and analyzed financial statements, tax returns, and verified client information while maintaining confidentiality of borrower information.

·Assess creditworthiness, calculate loan value ratio, manage the escrow process for borrower

·Build relationships with clients to understand their needs, developed presentations to inform and educate borrowers, and guide them toward the most suitable products for their specific circumstances.

·Actively monitor loan processes as liaison from all aspects; borrower, real estate agent, underwriting, appraiser, title company, and lender to facilitate a smooth experience for all parties

·Service clients by planning and organizing daily work schedule, research obstacles and provide alternative solutions, aide coworkers and provide administrative support

·Participate in local community events and service opportunities such as new homeowner seminars focused on low to moderate income buyers and answering questions in an informal atmosphere to encourage home ownership and generate leads and realize revenue growth

·Extensive knowledge of mortgage rules, banking and financial regulations and standards including Sarbanes-Oxley Act of 2002 (SOX) and Fair Housing Regulations

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