Post Job Free

Resume

Sign in

Administrative Assistant Customer Service

Location:
Selma, AL
Posted:
March 27, 2024

Contact this candidate

Resume:

CAREER OBJECTIVE

Dedicated and well-rounded professional with customer service experience seeks to apply medical training towards career advancement opportunities with a dynamic healthcare firm.

§Proficiencies: MS Office; MS Excel; MS Word; MS PowerPoint; Typing Speed: 60 WPM

§Skills: decision-making skills; time management skills; dependable; willing to learn new things; data inventory (organizing, recording, storing, or saving information).

§Honors/Awards: UMA Deans List

KEY QUALIFICATIONS

Electronic Health Records EHR / EMR Greenway Computer Information Systems

HIPAA Compliance Anatomy & Physiology Meaningful Use ICD-9/ICD-10

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Billing Medical Records Management Release of Information

Medical Laws & Ethics Path Physiology for Medical Office Principles of Management

Medical Transcription Office Accounting Path Physiology for Medical Office

EDUCATION

Ultimate Medical Academy Associate of Science in Health Sciences - Medical Administrative Assistant, 2017

Fully accredited, accelerated program providing instruction in medical administrative and general office procedures, transcription, medical records management and reimbursement methodologies including revenue cycle management. Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures and accounting functions essential to the medical environment. Research, professional writing, critical thinking and communications skills are developed throughout the program.

PROFESSIONAL EXPERIENCE

Vaughn Regional Medical Center- Selma AL 6/2018 - Present

Patient Care Technician

Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals

Take vitals for each patient within my unit (blood pressure, temperature, pulse, and respirations)

Reported and documented on vitals and any abnormalities with patients

Performed Glucose checks

Performed EKG’s as well as placing patients on telemetry monitors

Provide assistance with personal care as well as oral care

Provide emotional and comfort support to patients as needed

Work in assistance with nurse’s providing wound care and other medical procedures

Hourly updates patients records on vitals signs, Inputs and outputs, and glucose results

Certified in CPR for adults as well as Pediatric patients

Ability to work well with others as well as in fast paced work in environment

Work Med Surg., Pediatric, OB, ICU, and ER department

Eddie"s Paint & Body - Selma, AL 06/2012 - 10/2015

Secretary

Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals

Arranged repairs when there were equipment malfunctions

Coordinated calendars, prioritized corporate meetings, and made travel arrangements

Created documents, charts, spreadsheets, and presentations and edited documents and prepared them for approval

Greeted visitors or callers and handled inquires or directed them to the appropriate person according to their needs

Private Duty Care - Selma, AL 04/2009 - 02/2011

Private Sitter

§Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming

§Performed a variety of duties as requested by client, such as obtaining household suppliescleaning, cooking, washing, and running errands

§Performed administrative duties such as answering phone, recording/relaying messages, and keeping family informed on patient’s health condition

§Kept inventory of necessary supplies to meet needs

Key Health Care Services - Selma, AL 02/2004 - 11/2006

HL-A - Selma, AL 01/2002 - 08/2003

Private Duty Care - Selma, AL 01/1999 - 07/2001

Resident Care Provider

§Completed administrative duties such as answering the phone, taking messages, assisting with administering meds

§Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care

§Kept an inventory such as house supplies, medications, and food, and restocked when necessary



Contact this candidate