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Reservations Specialist

Location:
Philadelphia, PA
Salary:
52,000
Posted:
March 27, 2024

Contact this candidate

Resume:

Siani Brewer

Cheltenham, PA *****

ad4lzr@r.postjobfree.com

+1-215-***-****

Hospitality associates graduate with a love for event management looking to further my education and experience in the field. Great communication skills, quick learner in new environments, proficient in Microsoft software, management experience & event service experience. Authorized to work in the US for any employer

Work Experience

Catering and Convention Services Coordinator

Hilton Philadelphia at Penn’s Landing - Philadelphia, PA Present

Coordinating hotel group social sales and wedding room blocks. Managing group revenue, cut-off dates, pickup and commissions. Curating and organizing group contracts in relation to primary Maintaining group sales business and client relationships. Convention services, event management & group reservations. Banquet operations coordinator.

Conference and convention services coordination.

Proficient is Delphi,Excel,Word, OnQ Revenue & Inventory operations. Banquet & Group Sales Coordinator

DoubleTree by Hilton - Mount Laurel, NJ

July 2021 to August 2023

Coordinating hotel group sales and wedding room blocks. Scheduling site visits & pre-convention meetings.

Social media champion for hotel’s on-site restaurant and bar. Banquet coordinator and event billing.

Front Desk Agent

DoubleTree by Hilton - Mount Laurel, NJ

August 2021 to July 2022

Hotel front desk operations

Guest services

check-in and check-out

Phone representative

Gift shop cashier

Pool attendant

Honors guest concie

Front Desk Agent

Hilton Garden Inn Hotel - Fort Washington, PA

March 2021 to June 2021

Guest services

check-in and check-out

Phone representative

Pool attendant

Customer Service Representative

MOM's Organic Market - Abington, PA

August 2020 to March 2021

Guest representative via phone and in-store

In charge of placing customer special orders and truck deliveries. Guest check-out, stocking and bagging.

YMCA

Philadelphia Freedom Valley YMCA - Willow Grove, PA September 2015 to March 2020

Sports Staff: Gymnastics Instructor, Teach given curriculum, Equipment set up/ take down Party Leader: Decorating event space,Handling food as requested by clientele, active party house during event, post event clean up.

After school program: Elementary school Before & Aftercare program, Creating a fun and safe environment for children K-6

Education

Associate in Hospitality Management

Montgomery County Community College - Blue Bell, PA March 2021 to August 2022

High school diploma

Cheltenham High School - Wyncote, PA

August 2014 to June 2017

Skills

• Dayforce (5 years)

• Customer Service (4 years)

• Computer Skills (4 years)

• Hospitality Experience (4 years)

• Front Desk (2 years)

• Supervising Experience (2 years)

• Guest Services (4 years)

• Gymnastics (3 years)

• Microsoft Excel (4 years)

• Financial sales (2 years)

• Salesforce (2 years)

• Hotel experience

• Events management

• Hospitality

• Social media management

• Customer relationship management

• Front desk

• Cash register

• Guest relations

• Sales

• Communication skills

• Event marketing

• Management

• Computer skills

• Organizational skills

• Microsoft Word

• Microsoft Office

• Time management

• Microsoft Outlook

• Customer service

• Team management

• English

• Event planning

• Social media marketing

• Microsoft Powerpoint

• Upselling

Awards

NAACP Community Service Award

October 2017

Shabazz Award

May 2018

Shippensburg University award given for excellent leadership skills Certifications and Licenses

Driver's License

October 2015 to March 2027

CPR/First Aid

September 2019 to September 2024

Fire Safety

September 2019 to Present

Water Safety Instructor

December 2019 to Present

Bloodborne Pathogens

June 2019 to June 2024



Contact this candidate