TRACY L. ADKINS

***** ****** **

Strongsville, OH 44136

440-***-****

ad4lzh@r.postjobfree.com

OBJECTIVE

To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my people skills to the fullest.

SKILLS

Accounting Management

Account Services

Technical Account Manager Administrative Assistant Account Payables/Receivables

Customer Service Representative Office Manager Customer Service Personal Care Services

Inventory Control-Shipping & Receiving

Sales

MS Office, Excel, Contact management software, Aptora, QuickBooks, E2 Shoptech

CERTIFICATIONS

Customer Service

All Small Engines

WORK EXPERIENCE

Customer Service Representivc

UCI Cleveland of Hahn Auto Parts, Brooklyn Heights, Ohio Nov 2021-Present

Daily office functions include phones, faxing, billing, and problem solving on customer accounts

Customer Counter work such as picking and pulling parts for accounts

Scanning and invoicing parts

Shipping and receiving

Matching purchase order with packing slips for accounts

Office Manager for Accounts Receivables/E2 Shoptech

Herd Manufacturing LLC. Brooklyn, Ohio 2020-Nov 2021

Daily office function for accounts receivable for steel stamping

operations company; which includes sales, customer service and shipping.

Placing sale orders, special parts for manufacturing, shipping and

receiving orders, contacting freight companies for pick up and delivered

orders. Supporting the sales associates and warehouse manager with any

issues with parts and orders. Working with Quality Control on bad part

issues with customers.

Food Prep

Ohio Guide Stone, Berea, OH 2017-2020

Prepared food for school aged students, assisted with daily needs in food

service, including seasonal activities, special events, filling in for other

staff members; dinner delivery, lunch line aid and food delivery for special

events

Direct Care / Driver

Bridges Rehabilitation Service, Berea, OH 2017

Care of rehabilitated customers to and from the home to different facilities

Driver

Car Parts Warehouse, Cleveland, OH 2017

Sales and Delivery of auto parts

Customer Service

Green Home Solutions, Cleveland, OH 2017

Accounts Payable/Receivable

Scheduling Appointments

Worked with Cleveland & Cuyahoga County Housing Authority Programs

Accounting Management /Administrative / AR / QuickBooks

Water & Wastewater Equipment Company, Cleveland, OH 2015-2016

Office Manager Customer Service & Sales Administrative

Accounts Payable/Receivable

Inventory Control-Shipping & Receiving

Customer Service Representative

Value City Furniture, Brooklyn, OH 2015

Sales& Customer Service

Furniture contracts

Parts & Service

Personal Care Services-Nanny 2009-2015

Day care services for children newborn to five years old

Administrative Assistant

Norwalk Furniture, Middleburg Hts., OH 2007-2008

Client Services & Account Management

Retail Sales & Service

Account Services

Distallata Company, Cleveland, OH 2006-2007

Client Sales and Services; Account Management

Technical Support

Technical Account Manager

MTD Products, LLC, Valley City, OH 1994-2006

Sales-Parts & Accessories-Multi line Manufacturer Tractors & Lawn-care

Equipment

Service-Business to Business & Business Consumer Accounts

MTD, Cub Cadet, Ryobi products, & all small engine products

Graduate of Strongsville High School

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