Elizabeth Ngengwe

Maryland, ***** Beltsville United State 513-***-**** ad4ly8@r.postjobfree.com

Professional Summary

Seasoned Scrum Master adept at guiding cross-functional teams through Agile methodologies and Scrum frameworks. Skilled in facilitating effective collaboration, removing obstacles, and ensuring timely delivery. Proficient in coaching teams to embrace Agile principles and practices, fostering continuous improvement. Strong communication and leadership abilities, coupled with hands-on experience in Agile tools and techniques, drive productivity and deliver high-quality products.

Skills

Agile Methodologies

Scrum Master Expertise

Team Leadership

Conflict Resolution

Stakeholder Management

Continuous Improvement

Budget Administration

Metrics Analysis

Servant Leadership

Facilitation Skills

Coaching and Mentoring

Risk Management

Technical Skills

Agile Methodologies: Scrum, Kanban, Scaled Agile Framework (SAFe), Waterfall

Project Management Tools: JIRA/Confluence, Rally, Azure DevOps, ServiceNow

Scrum Ceremonies and Metrics: Burndown/Burnup Charts, Velocity Charts

Agile Techniques: Test-Driven Development (TDD), Acceptance Test-Driven Development (ATDD), Unit Testing, Automated Testin, Continuous Integration, Continuous Deployment, Pair Programming

Microsoft Office and Teams: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Software Development Lifecycle (SDLC)

Work History

Scrum Master, 04/2021 - 02/2023

TriTech Enterprise Systems, Inc. – Arlington Virginia

Led the definition of project scope and roadmap, ensuring alignment with business goals and customer expectations.

Resolved conflicts among team members promptly, fostering a culture of continuous collaboration and trust.

Represented teams in Scrum of Scrum meetings, collaborating with Release Train Engineer to address inter-team dependencies and mitigate risks, resulting in a 15% increase in overall project efficiency.

Worked closely with the product owner and Agile Team to ensure releases met customer requests, achieving a 95% customer satisfaction rate.

Participated in PI planning sessions, collaborating with the team and Product Owner to finalize objectives, identify dependencies, and align with business priorities, leading to a 20% improvement in alignment between team goals and organizational objectives.

Scrum Master, 03/2020 - 02/2021

GIACO – Washington DC

Monitored backlog user stories for dependencies and risks, initiating mitigation strategies that reduced risks by 30% and improved project predictability.

Coached teams to self-organize and manage, shielding them from external interferences, resulting in a 40% increase in team autonomy and ownership.

Resolved impediments promptly, ensuring developers remained focused on tasks, resulting in a 20% reduction in sprint disruptions.

Tracked and reported team progress and velocity using burn-up and burn-down charts and velocity charts, enabling informed decision-making and ensuring project transparency.

Scrum Master, 12/2017 - 11/2019

TD Bank – Baltimore MD

Led the DevOp team through Agile/Scrum adoption, resulting in a 20% increase in efficiency and a 30% reduction in time-to-market.

Mentored and provided leadership to a cross-functional team, fostering a collaborative environment that improved team morale by 15%.

Orchestrated all Scrum ceremonies, including Backlog grooming, Sprint planning, Daily Stand Ups, Sprint Review, and Sprint Retrospective meetings, ensuring adherence to timelines and increasing meeting efficiency by 25%.

Facilitated feature definition and User story writing sessions, leading to a 10% improvement in story quality and alignment with INVEST/SMART criteria.

Guided Scrum Teams in accurate estimation of User Stories, Capacity, and Velocity, resulting in a 15% increase in sprint commitment accuracy.

Scrum Master, 10/2015 - 10/2017

Freddie Mac – Washinton DC

Collaborated with Agile coach to transition two teams from Waterfall to Agile methodology, improving project delivery timelines by 40%.

Conducted team capacity and velocity assessments, improving sprint forecasting accuracy by 25%.

Supervised implementation of Agile techniques (TDD, ATDD, Continuous Integration, Continuous Testing, Pairing, and Automated Testing), enhancing product quality and reducing defects by 45%.

Ensured User Stories met Definition of Ready (DoR) and Definition of Done (DoD), reducing rework by 45%S and enhancing product quality.

Communicated team metrics to upper management and stakeholders, providing transparency into project progress and facilitating informed decision-making.

TRAINING

Project Management Course

Certifications

Professional scrum master I

9/2023

Certified sAFe 5 scrum master

Education

Bachelor of Science: Business Administration And Economics, 2005

University of Buea - Cameroon West Africa

Contact this candidate