JENNIFER CHRISTMAN
ad4ly7@r.postjobfree.com
Louisville, KY 40255
PROFESSIONAL SUMMARY
Able: I'm able to handle multiple talks on a daily basis
Dependable: I'm a dependable person who is great at time management and prioritization
SKILLS
Account updating
Problem resolution
Positive and professional
Strong communication
Calm demeanor
EXPERIENCE
Customer Service Representative
Storopack, Cincinnati, OH, Mar 2016 - Current
Enter customer orders into SAP
Communicate any concerns with plant managers
Review EDI orders
Follow up with customers to offer additional support and check resolution satisfaction.
Work open order reports weekly
Collaborate with colleagues and co-workers to deliver quality customer experience.
Customer Service Associate
Kable Packaging, Fairfield, OH, Nov 2010 - Mar 2016
Took care of all shipping paperwork
Documented, researched and resolved customer service issues.
Delivered fast and friendly service regarding questions and service complaints.
Answered phones and resolved customer issues and complaints.
Handled exchanges, returns and refunds.
EDUCATION
Miami University, Hamilton, oh