Jereld J. Henderson

*** *** ******* *******

DeSoto,TX 75115

ad4lvs@r.postjobfree.com

214-***-**** cell

Summary:

To obtain a position within the organization that will allow me to utilize my skills and training for growth

Education:

DeSoto High School

1989-1993 Graduate (Academic-Diploma)

Cedar Valley Community College

1993-1996

Major- Business Management

Prairie View A&M University

1994-1998

Major- Business Management/Administration

Graduate- Bachelors

University of Houston

1998-1998

Major- Business Management

Experience:

Christus Health

April 2018- July 2020

Benefits Specialist

*Benefits Specialist to various health insurance coverages

*Collected payments for plans including Pharmacy Benefits

*Premier Customer Service provided

*Provided Prior Authorization information pertaining to specific health coverages

DaVita Rx Pharmacy

January 2011- September 2017

Revenue/Billing Specialist

*Customer Service Specialist

*Insurance Verification

*Patient Collections

*Financial Assistance Specialist/*Medicare Part D Specialist

*Payment Plan Creator

*Accounts Receivable Specialist

*Third Party Collections

University of Texas at Dallas

November 2008- January 2011

Researcher

*Organized and coded all data for the school (Urban street

research working

with The Dallas Morning News)

* Consulted with the Mayor of Dallas as a Research Team for

UTD concerning street safety, sidewalks, street lights and

student crossing areas

* Assisted in Voting Registration

* Utilized hand held devices mapping areas of concern for

certain areas of the

* Dallas and surrounding cities

Dallas Independent School District

Physical Education Teacher

January 2008- October 2008

*Physical Education Teacher

*Proposed different activities and developed student health and

fitness

*Recorded all student wellness in line with The State of Texas

Education System

US Bioservices

Patient Relation Specialist

November 2007- February 2008

Special Synagis Program

*Made appointments for parents to have their child vaccinated

*Monitored multiple databases to keep track of all company

inventory

*Documented area of the (State ) where c hildren had not been

vaccinated

*Receive in coming calls from patients, pharmacists, and

doctors

concerning vaccinations

*Synagis Program (Speciality Dept)

CVS/Caremark

Customer Service Specialist/Team Lead

November 2002- September 2007

*Provide professional assistance with pharmacy benefit plans

*Perform collection duties for non-payments for prescriptions

and medications

*Resolution Specialist concerning complaints/Retention

*Insurance Verification

*Patient Collections

*Prior Authorization Specialist

*Team Lead/Account Manager

*Premier Customer Service

Associations:

*Member Kappa Alpha Psi Fraternity. Incorporated

*Member of Toastmasters (Public Speaking)

*Member of Prairie View Lodge #2000 AFAM Masonic Lodge

*Member of Phi Beta Lambda (Business Organization)

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