Amanda B. Jensen

People and culture-focused HR partner

Milwaukee, WI 53209

ad4lpk@r.postjobfree.com

Mobile - text or call: 262-***-****

My objective is to obtain an HR leadership role in an interesting environment that requires strong people skills, in-depth knowledge of HR responsibilities & accountabilities, and an opportunity to contribute, learn, and grow as a professional in my field.

Authorized to work in the US for any employer.

Education

Master of Adult Education in Human Resource Development University of Minnesota - Minneapolis-Saint Paul, MN Bachelor of Arts in Mass Communications

Winona State University - Winona, MN

Work Experience

HR Manager for seven U.S. manufacturing facilities PAK Technologies - Milwaukee, WI

Privately-owned manufacturing and packaging company - Facilities each had their product/industry focus: food, chemical/sanitation, beauty/grooming, adhesives, and ice melt/salt products. February 2023 to March 2024

Responsible for all HR-related functions for manufacturing facilities located in Wisconsin, Virgina, and New York. (HR Department of two)

Created & updated HR policies & procedures, including the first update & distribution of the employee handbook since 2012. Included state-specific addendums.

Brought company to compliance with multiple government requirements, including I-9s, ACA documentation, OSHA 300/301, recording and submission of data, EEO-1 reporting, and document retention.

Developed Supervisor & Manager training to introduce new company policies

& expectations, as well as State & Federal employment law and what it means to be an Agent of the Company.

Maintained HRIS (UKG), including correction of initial implementation issues and rolling out additional modules of the system. Included increasing the use of employee self-service capabilities and improving the overall payroll process.

Recruiting & onboarding - Filled professional & entry-level positions in an office environment. Coordinated with multiple managers and temporary agency partners to fill hourly production roles, as well.

• Administration of employee benefits, including all insurance policies, 401k, and PTO. Also included administration of Worker's Comp claims.

• Provided leadership with market data for each position reporting to them, to facilitate making compensation changes based on data, vs "gut feel." This included standardization of job titles and establishing tiers within positions, as well as an update (and/or creation of) all job descriptions.

• Development of HR Assistant - Trained HR Assistant using real-world situations. Developed ownership of HRIS system and payroll processes; taught proper communication techniques to use when interacting with employees in various levels of the organization; coached on the importance of culture and customer service approach; trained on various government reporting requirements. Taught in-depth understanding of state & Federal employment law, including risks & penalties.

HR Manager for five U.S. manufacturing facilities

A. A. Anderson & Company - Brookfield, WI

Privately-owned company that manufactures, repairs, and installs pumps in various industries. November 2021 to June 2022

Responsible for all HR-related functions for manufacturing facilities located in Wisconsin, Illinois, Indiana, Michigan, and Ohio. (One-person HR Department)

• Recruiting & onboarding - Filled skilled & semi-skilled positions in production as well as professional & entry-level positions in an office environment, including engineers, metal fabricators, customer service, and sales positions. Required working effectively with company leadership in five US facilities virtually to find the right person for the right role.

• Build relationships throughout the organization, in most cases via online communication tools like Zoom and Teams, with individuals out of state

(including line workers up to executive management).

• Manage enrollment and maintenance of all benefit offerings, including disability and death claims.

• Processed payroll and managed HRIS/ATS via ADP, including offer letters, documentation of disciplinary action, and maintaining the company homepage with current important information for employees and applicants. Corporate Director of Human Resources, US facilities Milwaukee Electronics - Milwaukee, WI

Privately-owned company that designs & manufactures populated circuit boards and other electronic builds for customers in various industries, including the US Military, medical, automotive, etc April 2006 to October 2021

Responsible for all HR-related functions for all three U.S. facilities, located in Wisconsin, Oregon, and California.

• Managed, trained, and coached a team of seven HR professionals in three states. Unique culture required HR team to perform with an extremely hands-on approach, as first employee contact for all benefits and payroll issues.

• Developed programs to improve and maintain company culture of mutual respect, compassion, "Perfect Product," and teamwork.

• Balanced requirements of being an AAP/ITAR-regulated facility with maintaining family-like culture.

• Worked with Executive Team and insurance brokers to maintain competitive benefit plans for employees and limit risk to the company.

• Managed the transition of all US facilities to one payroll/HRIS system

(UKG/UltiPro). Trained all personnel at all levels, across the country, to utilize new, paperless capabilities.

• Fostered a high-performance workforce through employee relations activities, leadership development, affirmative action program, and rapid investigation of legal claims.

• Developed Leadership training, including a desk reference guide, to improve Supervisor and Manager skills related to employee issues, legal implications, and unique culture.

• Managed company-wide response to the Coronavirus pandemic, including record-keeping, employee education, contact tracing, and enforcement of safety measures.

• Participated in due-diligence activities related to company acquisition of California business. Once purchase was finalized, incorporated CA employees into the company's benefit programs and culture.

HR Manager, Milwaukee facility

Milwaukee Electronics - Milwaukee, WI

In addition to responsibilities in Coordinator role, served as the voice of the employee in management team discussions and decision-making; created new policies, implemented EOE/AAP regulations, and coached HR personnel in other facilities.

• Developed strategic relationships with a network of recruiters to support record company growth and increased headcount.

• Developed standardized employee handbook and employee appraisal process to combine "best practice" policies and procedures of all facilities. Included addendums for state-specific employment laws.

HR Coordinator, Milwaukee facility

Milwaukee Electronics - Milwaukee, WI

Administrator of benefits, safety program, health & wellness initiatives, recruiting & selection, disciplinary action & terminations, government compliance, payroll & management of HRIS, special events, and mediator/coach/trainer to employees in Milwaukee facility (corporate headquarters).

• Primary employee contact for all employee benefits, including 401k.

• Specialized training and relationships developed throughout the community to most effectively work with the company's diverse population.

• Organized and executed events to encourage loyalty and maintain work environment, consistent with our core values.

Agent/Recruiter

Randstad Work Solutions - Milwaukee, WI

February 2005 to April 2006

Recruited, interviewed, and screened candidates for temporary, temp-to-perm, and direct hire job opportunities. Included "making the match" between job opportunities and qualified talent, coaching and corrective action, and handling talent terminations with care and sensitivity. Required detailed, persistent, and timely communication with clients and talent. Impeccable documentation helped to achieve a 100% win rate for unemployment determinations involving my talent. HRIS and payroll.

Key Account Manager

Randstad Work Solutions - Milwaukee, WI

Designated Agent for the largest account in the district. Recruited talent and filled temporary and temp-to-hire openings in a unionized manufacturing environment where talent working ranged from ten during their off-season to 122 during their peak season. Coordinated needs among six departments and 15 supervisors on three shifts. Ensured orders were filled in a timely fashion to prevent loss of production. Negotiated appropriate pay rates for temporary employees. HRIS, payroll, and usage/troubleshooting of time clock. Streamlined orientation process. Other relevant skills

• Strong organizational skills, detail-oriented, ability to make sense out of chaos and develop/implement lean, effective procedures.

• Experience building an HR department from the ground up.

• Demonstrated ability to communicate effectively; excellent interpersonal skills – able to connect with people across all levels in an organization.

• Proven track record of strong, effective, and ethical leadership.

• Quick learner, thorough and patient trainer.

• Strong ability to recognize culture fit in recruiting & selection process.

• Consistent with application of policies & procedures - proven to be critical during litigation situations.

• Event planning & execution, within budget.

• HRIS/ATS experience with Mangrove, ADP, UltiPro/UKG, & Paychex.

• Notary Public.

• Ability of other relevant skills, according to assessments on Indeed.com:

• Written communication – Expert

• Teamwork: Interpersonal skills - Highly Proficient

• Management & Leadership Skills: Planning & Execution – Expert

• Human Resources Skills: Compensation & Benefits - Highly Proficient

• Management & Leadership Skills: Impact & Influence - Highly Proficient

• Human Resources Skills: Recruiting - Highly Proficient

• Verbal Communication - Expert

Contact this candidate