Kim Boutwell

I would be a great asset to your company.

St. Louis, MO 63114

ad4lop@r.postjobfree.com

+1-314-***-****

I am skilled in any office position thru many years of work experience and I am a very quick learner to each individual companies procedures and needs. I am a great customer service representative as I deal very well with people and in a professional manner with patience and empathy for their current issue. I know how to diffuse an irate customer and quickly calm them. I am very polite and able to get on a one on one level with people to calm a situation and find the best resolution and solution to their needs. Whether it be individuals or other companies. I think I would be a profitable addition to any company. I’m very organized and I do my best work under pressure with little to no supervision. Authorized to work in the US for any employer

Work Experience

Homemaker/Caregiver

Kim Kares - Overland, MO

2023 to Present

I have currently had time off from a formal job for work as the last gentleman I casually worked for found he had advanced Cancer and he immediately retired. I now help take care of him and my aging parents. Paralegal

FARRAR & ASSOCIATE LLC - Pensacola, FL

October 2009 to June 2015

Paralegal duties as well as receptionist. Did a lot of research for the Attorneys. I wrote briefs. I handled and did research for paperwork for family law and criminal law as well as real estate transactions. I also did Wills and lastTestimony. I did transcription for the attorney and kept the court schedule. I dealt with the Court Clerks when necessary. Mailed out all documents to involved parties. Arranged for serving of Court Subpoena by the Sheriffs Dept.

Credit and Collections Area Manager

Van Waters & Rogers - Hazelwood, MO

August 2000 to 2009

Started as Area District Manager Executive Assistant for 2 years. Covering for customer service assistance when necessary. I was then made Special Projects Manager forecasting future necessities for Area District Offices and Branches. I was then promoted to Credit and Collections Manager over 7 states and 24 branches. I assessed and researched credit applications. I spent time making collections calls to our professional businesses. I also handled within that department cash applications. I also had account reconciliation duties. I assisted payroll department when they needed help so I’m also somewhat familiar with doing that and sure I would be a fast learner of any company procedure’s. Customer Service Associate/Sales Assistant/Logostics manager ZEP MANUFACTURING CO - Maryland Heights, MO

September 1998 to August 2000

This was a very small branch office for a very large solvent company. She I handled everything from secretarial duties to payables/receivables. I did customer service for both call & walk in Customers. I assisted the field sales reps with processing all the orders and also arranged all trucking necessities for product delivery in our 4 states area. I was also given the collection responsibilities for all accounts going past 30 days overdue.

Office Administrator

McDonnell Douglas - St. Louis, MO

July 1985 to September 1998

I first did data entry for Engineer Department for all work orders and any and all type of secretarial work that needed done for the department Director for 2 years. I was transferred to prevent layoff to Procurement, also doing Payables. I was in this department 3 years. I was again transferred to prevent layoff to Travel Audit where I audited and approved or disapproved expenses for executives who were transferred or traveled due to their job duties. I had to balance the accounts daily and all the banking acts monthly. I dealt with employees situated all over the country. I spent 8 years in this department and could finally not avoid lay off any longer. JCPenney Interoffice Sales

JCPenney - Maryland Heights, MO

January 1976 to July 1985

I sold extended appliance warranties to customers who had just bought any type of JCPenney major appliance, electronics, home fixtures etc.

Education

Associate in Arts (AA) in Business and legal studies Virginia College-Pensacola - Pensacola, FL

January 2007 to August 2009

Skills

• Payroll (10+ years)

• Event Planning (10+ years)

• Accounting (10+ years)

• Microsoft Outlook (10+ years)

• Microsoft Excel (10+ years)

• Analysis Skills (10+ years)

• Financial Report Writing

• Bank Reconciliation (10+ years)

• Computer skills (10+ years)

• Communication skills (10+ years)

• Order fulfillment (10+ years)

• Live chat (10+ years)

• Cash handling (10+ years)

• Telemarketing (10+ years)

• Sales (10+ years)

• Pricing (10+ years)

• Windows (10+ years)

• Analysis skills

• Conflict management (10+ years)

• Clerical experience (10+ years)

• Negotiation (10+ years)

• Personal assistant experience (10+ years)

• Procurement (10+ years)

• General ledger accounting (10+ years)

• Bartending (10+ years)

• Product management (10+ years)

• Wills, trusts, & estate law (10+ years)

• Balance sheet reconciliation

• Paralegal experience (10+ years)

• User research (10+ years)

• Research (10+ years)

• Financial report writing

• Editing (10+ years)

• Accounting software (10+ years)

• Customer service (10+ years)

• Account reconciliation

• Cash register (10+ years)

• Accounts payable (10+ years)

• General ledger reconciliation (10+ years)

• Supervising experience (10+ years)

• Project management (10+ years)

• Salesforce

• Marketing

• Forecasting

• Legal Research (10+ years)

• Accounts Receivable (10+ years)

• Journal Entries

Groups

Special Olympics

2008 to 2019

Head Coach for basketball team 13 years. My athletes, some children some adults, took state 3 years in a row for a run of 9 & 4 years with State Championships. As well as being a Coach I also chaperoned on trips for competitions and special events. I became very close to them I helped my athletes to deal with personal issues that were sensitive and very private as well as tutoring some in academics. I was interacting with my athletes on a very one on one level where they learned they could trust me, and I always made myself available to them to help them maneuver thoroughly thru some hard life situations

Additional Information

1. I can and have done just about everything in an office and dealing with the public. I worked many second jobs at department stores, antique malls, convenience stores, bartender at local restaurants, hostess at local restaurants. I've also learned to roof and have recently gotten experience House Rehabbing working with the owner of a local Construction Company. I was his assistant and learned many hands on skills. I also handled all the communication with clients, scheduling meetings, taking measurements, writing bids and submitting invoices. 2. I would learn your policies and procedures quickly and thoroughly but if I don’t understand I’m not afraid to ask questions.

3. I work great under pressure and am very organized.

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