SKILLS

EXPERIENCE

Lynette Thompson

CUSTOMER SERVICE SPECIALIST

970-***-**** ad4lok@r.postjobfree.com Blossom, TX 75416 Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully ll the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

• Attention to Detail • E fective Communication

• Analytical Thinking • Adaptability and Flexibility

• Decision-Making • Continuous Improvement

RESTAURANT TEAM MEMBER

Whataburger

Paris, TEXAS

September 2021 - Present

• Demonstrated ability to work e ciently in a fast-paced environment, while providing excellent customer service.

• Performed cashiering duties accurately including taking orders, handling payments, making change.

• Provided friendly and attentive service to ensure customer satisfaction.

• Handled customer complaints professionally while maintaining composure under pressure. CUSTOMER SERVICE REPRESENTATIVE

TCIM

Paris, TEXAS

• Maintained a high level of professionalism when dealing with di cult customers.

• Handled customer complaints and inquiries in a courteous and e cient manner.

• Provided exceptional customer service to ensure customer satisfaction.

• Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

• Provided account information to customers and explained bill service policies and customer rights. TELEMARKETER

Dry Master Carpet Care

Richardson, TEXAS

• Followed prepared sales script to provide accurate information about products price, features, and bene ts.

• Asked relevant leading questions to understand customer needs.

• Consistently exceeded weekly and monthly sales goals.

• Successfully maintained knowledge of products, services, promotions, and pricing information.

• Identi ed opportunities for upselling additional products or services based on customer needs. CAREGIVER

Public Partnerships

Greeley, COLORADO

EDUCATION

REFERENCES

ADDITIONAL INFORMATION

• Assisted clients with activities of daily living such as bathing, dressing and grooming.

• Performed light housekeeping duties including laundry, meal preparation and grocery shopping.

• Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques. Demonstrated excellent communication skills while interacting with clients, families and other healthcare professionals.

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• Coordinated medical appointments, errands, and social events. HIGH SCHOOL DIPLOMA

Abundant Life Academy, Garlamd, TX

May 1994

References available upon request

I have experience working with individuals with disabilities due to having a daughter that was born with Downs Syndrome.

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