30+ year health professional

Souraya Woods

Solid professional with intense work ethic. North Las Vegas, NV 89081 ********@*****.***

770-***-****

I am seeking a position that facilitates my growth and allows me to intertwine my passion for mental health, my experience in healthcare and sales, and my degrees in business management.

Authorized to work in the US for any employer

Work Experience

Mobile First Aid Technician

Onsite Health & Safety - Las Vegas, NV

February 2024 to Present

•Responding to nonemergent injuries

•Performing drug screens

•Completing wellness exams

•Promoting B2B relationships

Licensed Insurance Agent

Primerica Financial Services - Las Vegas, NV June 2023 to Present

•Insurance sales

•Recruiting new agents

•Delivering presentations

•Building relationships

•Prospecting

•Critical thinking

•Problem solving

President/Trainer/Consultant

Tender Touch Health Solutions formerly Vegas Valley CPR - Las Vegas, NV June 2009 to Present

•Marketing & Advertising

•Developed and grew business operations

•Negotiate & maintain customer contracts

•Classroom instruction

•Accounts Receivable and Payable

•Building & maintaining relationships

Clinical Coordinator

Las Vegas College - Las Vegas, NV October 2022 to March 2023

•Rebuilt clinical program

•Developed new partnerships

•Fostered and negotiated contracts

•Responsible for ensuring LPN and RN students are properly scheduled for their clinical rotations

•Resolved scheduling and staffing conflicts

•Conducted new student interviews

•Built, grew, and maintained student, business, & community relationships

Medical Office Manager/Medical Assistant

Any Lab Test Now - Atlanta, GA November 2021 to September 2022

•Managed office functions and flow

•Customer service

•Entered lab orders

•Sent results

•Maintained inventory

•Blood draws and coc urine/hair/nail collections

•Maintained cleanliness.

Practice Manager of Operations

Heartland Dental, LLC - Acworth, GA June 2021 to November 2021

•Fulfilled a leadership role by supporting the company's vision and mission

•Created value for doctors by supporting and helping them reach their financial and professional goals (grew profitability from -138% to -19% in 3 months)

•Identified and supported future infrastructure growth and development

•P&L and other monthly and yearly budgetary reports and contribution to margin goals

•Selected, trained, coached, and invested in world-class team members

•Oversight of daily office function and flow

•Ensured that all policies and procedures were implemented

•Accounts Payable and Receivables

Collections Specialist American Red Cross - Marietta, GA November 2020 to June 2021

•Apheresis training

•Whole blood collection, packing, and processing

•Performing health histories & physicals

•Maintaining & testing quality control standards

Training Program Manager Nevada Homeless Alliance - Las Vegas, NV February 2020 to August 2020

•Created, developed, and implemented virtual training program

•Vetted and Contracted professional trainers

•Hosted virtual training classes

•Maintained trainee records

•Training presentations

Operations Manager

Pacific Dental Services - Henderson, NV August 2018 to June 2019

•Led teams of up to 25

•Effectively handled patient/insurance issues

•Operated within & maintained P&L, Accounts Receivable

•Staff training, discipline, and development

•Coordinated treatment

•Managed patient accounts

Assistant Property Manager Berkshire Hathaway - Las Vegas, NV January 2018 to August 2018

•Assisted in managing multi and single family units

•Created newsletter

•Supervised local staff

•On-site apartment management

•Effectively handled tenant issues

•Oversaw maintenance processes

•Move-in/move-out.

Healthcare Technician

VA Hospital - North Las Vegas, NV April 2014 to March 2017

•Hospital blood collection and specimen processing

•helped train new staff

Office Manager

Harmony Home Health - Las Vegas, NV June 2011 to July 2012

•Provided managerial support to staff

•Effectively handled patient/insurance issues

•Developed policies & procedures

•Staff training

•Accounts Receivable and Payable

Phlebotomy Program Director Northwest Health Careers - Las Vegas, NV January 2009 to June 2009

•Developed curriculum

•Classroom instruction

•Managed externships

•Business development and relationship building

Education

Master of Science in Management and Leadership

Western Governors University - Salt Lake City, UT April 2018

Bachelor of Science in Business Management

Western Governors University - Salt Lake City, UT June 2016

Skills

•Laboratory Experience

•Office Management

•Phlebotomy

•Patient Care

•Program Management

•Recruiting

•Training & Development

•Venipuncture

•Microsoft Office

•Vital Signs

•Experience Administering Injections

•Supervising experience

•Practice Management

•Healthcare Management

•Insurance Verification

•Medical Office Experience

•Medical Records

•Medical Billing

•EMR Systems

•Employee Orientation

•Human Resources

•Writing skills (10+ years)

•Copy editing (8 years)

•Project management (10+ years)

•Event planning (10+ years)

•Medical Coding

•Management

•HIPAA

•Leadership

•Medical terminology

•Accounting

•Microsoft Excel

•Sales

•Dental office experience

•Payroll

•Copywriting

•Quality Assurance

•Medical Office Management

•Hospital Experience

•Order Entry

•Accounts Receivable

•Writing skills (10+ years)

•Marketing

•Curriculum Development

Certifications and Licenses

CompTIA Project+

August 2016 to Present

CPR Certification AED Certification

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