Andrea Marie Morris
*********@*****.***
EXPERIENCE
Sales Representative Turner's Furniture
Tallahassee,FL May 2023-Current
Organized client visits, presentations, product demonstrations and trade shows. Analyzed customer feedback to improve products and services. Reviewed monthly performance against targets set by the management team. Answered inquiries from prospective customers regarding features of products and services offered.
Assisted in developing promotional materials such as flyers, brochures. Field Operations Support Assistant Culley's Meadowwood Funeral Home Tallahassee,FL Sep 2022-May 2023
Greeted visitors and provided them with assistance. Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors. Maintained a neat reception area by organizing materials and tidying up furniture. Performed data entry tasks into various computer systems accurately and promptly. Assistant Manager All Uniform Wear
Tallahassee,FL Oct 2021-Aug 2022
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives. Ensured compliance with safety regulations and company policies. Monitored employee attendance records, timekeeping, and payroll information. Managed customer service inquiries and complaints in a timely manner. Developed a system for tracking inventory and ordering supplies as needed. Organized training sessions for new hires to familiarize them with the Department Manager Walamart
Tallahassee,FL Feb 2007-Oct 2017
Coached and trained new staff members, providing guidance on department policies and procedures.
Ensured compliance with all safety regulations in the workplace. Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
Created monthly schedules for staff members to ensure adequate coverage during peak hours. Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes. Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
workplace environment.
EDUCATION
Prattville High School GED
Prattville, AL May 1999
Skills
Records Management
Sales Closing
Sales Development
Sales Forecasting
Lead Generation
Product Knowledge
Account Updating
Upselling and Cross-Selling
Office Management
File Management
Administrative Support
Technical Support
Project Coordination
Scheduling
Data Entry
Clerical Support
Team Supervision
Logistics Planning
Database Management
Sales Reporting
Customer Service
Employee Performance Evaluations
Recruiting and Interviewing
Sales Monitoring
Operations Management