RH Raghad Hamid

Austin, TX ***** 210-***-**** ad4lmw@r.postjobfree.com

PROFESSIONAL

SUMMARY

Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients. SKILLS Team collaboration.

Data entry.

MS Office proficiency.

MS Office.

Data management.

Content strategy.

Social Media Data Analyst.

Document evaluations.

Audio translations.

Transcribing.

Linguistic Tester.

Strong attention to detail.

Strong analytical skills and ability

to manage and coordinate

multiple tasks.

Strong Audit knowledge.

Excellent communication skills..

Ability to work in a fast-paced

environment.

Strong communication skills.

Customer Service and

Assistance.

WORK HISTORY CONTENT REVIEW ANALYST 01/2020 to 03/2023 Accenture

Create and maintain content security standards / propose ways to improve Business Process Delivery and content standards.Review escalated and user-reported content for compliance and client policy guidelines.Maintain high level of familiarity with the client policy verticals.Met and/or exceeded ambitious core work targets.Identified global and local trends and monitored major violators in the online community.Respond to additional requests and projects as needed.Provide policy consultation and guidance to other admins and teams.Assist in developing a creative platform design through the Incubation project assignments to improve the quality and quantity of daily work.Collect and analyze information from multiple data sources, ensuring data is reliable, using technical expertise and tools. RECEPTIONIST 03/2018 to 03/2020

ISD

Answered and directed incoming calls using multi-line telephone system.Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.Maintained daily calendars, set appointments with clients and planned daily office events.

PRESCHOOL TEACHER 06/2017 to 06/2018

Reggio Emilia Multilingual Preschool Academy

Worked closely with site director, family care workers, classroom teaching team and other specialists.Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.Administered and documented results of student assessments. TEACHER'S AIDE VOLUNTEER 05/2016 to 09/2016

Aurora Public Schools

Established positive relationships with students, parents, fellow teachers and school administrators.Prepared, duplicated and collated teaching materials to help students better understand learning concepts.Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.Provided one-on-one assistance and tutoring to students requiring additional help.Fulfilled multiple duties, including tutoring basic skills and grading homework and exams.

TRANSLATOR 01/2013 to 07/2013

Self Employed

Delivered real-time, accurate oral translations and interpretations for clients.Provided appropriate contextual information to increase clients understanding of translations.

EDUCATION High School Diploma

Innovative Approaches To Education, San Antonio, TX CERTIFICATIONS Dental Assistant

Contact this candidate