SHAWN SEMELSBERGER

CHANGE MANAGEMENT AND EMPLOYEE EMPOWERMENT

ad4lm8@r.postjobfree.com

971-***-****

CAREER OBJECTIVE

My mission is to empower individuals to reach their full potential by unlocking their hidden talents and capabilities. I believe that everyone possesses a unique strength within themselves that, when acknowledged, can lead to a complete transformation and a realization of their whole selves. As a highly creative and driven individual, I have developed a range of skills through my education and experience in public service, including community development and leadership. I am passionate about serving others and take an innovative approach to problem-solving, often facilitating group tasks and bringing out the leadership strengths of my peers and co-workers. I am a firm believer in action-based leadership, which focuses on building capacity and unlocking talents within individuals and teams. Mindfulness is also a crucial skill that I practice and brings about numerous benefits such as greater overall self-control and decision-making abilities. In addition to my change management skills, my focus on building group consciousness plays a crucial role in successful group communication. Effective dialogue is essential for any team to reach transformative solutions for problems that may have once seemed insurmountable. Moreover, I believe that an action-based leadership approach, which focuses on unlocking the untapped talents of individuals and teams, is crucial to success. As a highly motivated individual passionate about change management, I am adept in designing projects that can effectively address community needs and create long-lasting, positive changes. With these skills and knowledge, my career objective is to make a difference by creating a lasting impact and enhancing the lives of those I serve while working towards a shared and uncommon vision for the future. My career objective is to use these skills and knowledge to make a difference, create a lasting impact and enhance the lives of those I serve. With my passion for consensus building and a focus on building group consciousness, I believe I can make a significant impact towards a shared and uncommon vision for the future.

ABOUT ME

I am a highly creative, driven, solution-oriented person. I have an associate degree in social work from Northwestern Michigan College, a Bachelor of Arts in Urban and Public Affairs from Portland State University and a Master of Arts degree in Organizational leadership from Claremont Lincoln University. I have experience in public service, including community development and leadership skills. For me, it's important to be part of an organization that shares my passion for serving others. I take innovative approaches to solve problems and enjoy facilitating group tasks. I bring out the leadership strengths of my peers and co-workers. I love that my biggest passion is creating open communication systems within organizational structures by streamlining communication flow between clients and their staff. I'm bi-lingual — Spanish and Catalan — so I can also converse with ease in both languages. I am currently seeking job opportunities that allow me to utilize my skills as a facilitator, change manager and a person with a lifelong commitment to public service

WORK HISTORY

NATIVE AMERICAN REHABILITATION ASSOCIATION

TOTEM LODGE OPERATIONS SUPERVISOR

SEP 2023- MARCH 2024

The Totem Lodge Operations Supervisor is responsible for overseeing program organization and workflow, supporting staff supervision, records oversight, supplies management, billing management, and other duties at Totem Lodge. The Totem Lodge Operations Supervisor works cooperatively with other program departments in behavioral health services, medical services, and Child and Family Mental Health Services to promote integrated care and to reduce duplication of effort and efficient program operations.

DUTIES:

- Assist in the planning and implementation of the delivery of integrated treatment services in conjunction with the Management Team

- Ensure that all services meet or exceed funding source requirements, county state, and federal regulations, as well as Joint Commission on Accreditation of Healthcare Organizations

- Monitor performance and productivity of Totem Lodge staff, volunteers, and interns in conjunction with the Intensive Mental Health Services Director

- Supervise and monitor performance of support staff in conjunction with the Intensive Mental Health Services Director and clinical supervisors at Totem

- Track billing submissions from clinical staff to ensure timely billing for services and coordinate with billing departments

- Maintain compliance with NARA NW's Quality Assurance Plan and ensure that quality assurance and methodology are maintained in all elements of health care service delivery

- Collaborate with Quality Assurance to support implementation of requests for data collection and analysis

- Engage in data analysis tasks when necessary, including summarizing trending data reports, data dashboards, and translating data into meaningful documents

- Maintain records of data to report to funding sources regarding the use of services

- Create and submit reports that fall outside the purview of Quality Assurance

- Maintain and adhere to NARA Policies and Procedures and other administrative policies according to state and federal regulations and standards of care

- Maintain fiscal responsibility over operational services and authorize expenditures for client resources, operations maintenance, and other activities and expenses

- Attend monthly Management and Professional Staff Organization meetings and other agency meetings as directed by the Intensive Mental Health Services Director

- Help with coordination and submission of program progress reports as required by funding sources and assist in conjunction with the Intensive Mental Health Services Director and other project managers' submission of grants and other proposals

- Participate in hires and discharges of administrative support staff

- Travel to and between NARA clinical sites and administration to address unique needs of integrated mental health staff

- Help ensure that the services at Totem Lodge run smoothly

- Other duties as assigned

• Assist in the planning and implementation of the delivery of integrated treatment services, conjunction with Management Team Ensure that all services meet or exceed funding source requirements, county state. and federal regulations and Joint Commission on Accreditation of Healthcare Organizations

• • Monitor performance and productivity of the Totem Lodge staff as well as volunteers and standards. interns in conjunction with the Intensive Mental Health Services Director.

• Supervise and monitor performance of support staff and in conjunction with Intensive Mental Health Services Director and clinical supervisors at Totem

• Track billing submissions from elinical staff to assure timely billing for services, coordinate with billing departments. Maintain compliance with NARA NW's Quality Assurance Plan and ensures that quality assurance and methodology is maintained in all elements of health care service delivery

• .Collaborate with the Quality Assurance to support implementation of requests for data collection,and analysis

Data analysis tasks:

Summarizing, trending data reports. Data dashboards.

Translating data into meaningful documents. Maintain records of data to report to funding sources regarding use of services

Create and submit reports that fall outside the purview of Quality Assurance.

Maintain and adhere to NARA Policies and Procedures and other administrative policies and procedures according to state and federal regulations and standards of care.

• Maintain fiscal responsibility over the operational services and authorizes expenditures for client resources, operations maintenance, and other activities and expenses.

• Attend monthly Management and Professional Staff Organization meetings and other . agency meetings as directed by the Intensive Mental Health Services Director.

• Help with coordination and submission of program progress reports as required by funding soure and assists n conjunction with the Intensive Mental Health Services Director and other project managers' submission of grants and other proposals.

• Participates in hires and discharges of administrative support staff. r Travel to and between NARA elinical sites and administration to address unique needs of integratedmental health staff' required.

Help ensure that the services at Totem Lodge run smoothly Other duties as assigned

The Totem Lodge Operations Supervisor is responsible for overseeing program organization and workflow, support staff supervision, records oversight, supplies management, billing management, and other duties at Totem Lodge.

• Work cooperatively with other program departments in behavioral health services, medical services, and Child and Family Mental Health Services to promote integrated care and to reduce duplication of effort and efticient program operations. DICLES:

YOUTH PROGRESS ASSOCIATION

ENGAGEMENT COACH

OCT-FEB 2023

●Invest in the future of adolescents at risk by providing education, vocational training, and development of life skills.

●Be a catalyst for change and positively impact the lives of young people.

●Demonstrate a strong commitment to this vision in order to aid us in achieving this goal.

●Assist young people in overcoming obstacles and achieving their goals in a crucial manner.

●Interact with challenging and extreme client behaviors while practicing skills of resilience.

●Apply de-escalation and regulation techniques in situations of conflict.

●Produce documentation required for compliance with IEP regulations and/or other documentation pertaining to education.

●Complete the Daily Communication Reports, Daily Log Entries, and Incident Reports pertaining to the client's behavior and treatment plan.

●Maintain the privacy of students and their families in accordance with agency policy.

●Provide leadership for a group of approximately 5 to 10 students who meet regularly for peer support.

●Create and facilitate meaningful activities for daily advocate meetings, based on the requirements of the students.

●Maintain regular contact with adults from families and agencies who are involved. Determine the need for and provide referrals alongside the youth.

●Provide informal direction to students and staff as required.

●Identify individual obstacles to success; create and monitor success strategies.

●Provide opportunities for successful and active involvement by students.

●Utilize differentiated instructional strategies.

●Establishes and maintains a climate of courtesy, respect, and positive rapport and professional boundaries with students.

●Maximizes the time available for therapeutic and recreational activities.

●Students' individuality and cultural diversity are confirmed.

●Professionally communicates with colleagues, treatment team, and proctor parents.

●Take an active role in all required training sessions.

●Participate in ongoing professional development activities.

●Attends other meetings/committees as deemed necessary by the Education Managers and Executive Director.

TRACKERS EARTH

JUNE-AUGUST 2022

TEACHING COORDINATOR, WILDER ’S

•Develop and teach curriculum that inspires kids and families by creating stories and memories help staff and students to form new friendships across their networks, passes down knowledge while promoting thinking strategically by exploring possibilities in the natural world and how to care for the places we inhabit.

•Cultivate a sense of curiosity and wonder within ourselves, between each other, and with the world around us.

•Support staff in maintaining and practicing excellence in standards of risk management for outdoor camps and programs.

•Provide consultation to other outdoor programs and camp organizations, helping them to improve their own best practices for safety and risk management.

•Direct team of experienced and educators with lessons they use with students that are centered in real skills and respect for the land.

•Promote the value of environmental education by inspiring adventure with new and leading standards of care, responsibility and personalized learning.

•Lead in-depth camps with hands-on farm skills, which includes but is not limited to tending to the animals of the farm, organizing projects that create beautiful and often delicious homestead crafts, forage for seasonal wild plants and crafts.

•Educate students in grades 2-9 about gardens and setting up food systems for their own home.

•Promote and practice skills of stewardship by creating examples of how to care for the lands we love, and how humans can sustainably live with nature.

•Uphold and practice the four key principles of the Wilder's compass and program:

Students are rewarded and encouraged for Being Truly Helpful, seeing the world through natural connections. They get to the heart of how to help their community and the land they live.

Care for more than just Human

Farm craft teaches creativity and art. Animal care cultivates empathy and responsibility.

Take Care of the Land we Love

Practice principles of environmental stewardship that fosters a lifetime of caretaking and leadership.

GROW IN PALLET

ESCOLA DE FERAN

APRIL-JUNE 2019

SUSTAINABLE HORTICULTURE EDUCATION ASSISTANT

•Assist director Oscar Pascal to fulfill the organizations vision is to make urban agriculture a common practice in Barcelona and accessible to all.

•Further the development guidelines for Urban Farming program.

•Support clients and offer advice throughout the year which, if followed correctly, guarantees an abundant and high-yield harvest of organic produce.

•Provide a customized experience for each client, maximizing their outdoor space and tailoring the layout to fit the needs of each user.

•Provide consultation and installation assistance with crop sections, soil and seedlings for first cultivation.

•Empower clients with the necessary training on how to take care of their plants.

•Foster an environmentally friendly and communal lifestyle

•Develop lesson plans and activities for school gardens to optimize learning around sustainable horticulture for students.

•Help clients with installation, maintenance, and offer additional support services for clients with organic rooftop gardens in Barcelona.

•Provide a customized experience for each client, maximizing their outdoor space and tailoring the layout to fit the needs of each user.

SUNNYSIDE ENVIRONMENTAL SCHOOL

GARDEN PROGRAM EDUCATION VOLUNTEER SEPT 2019-PRESENT

•Develop lesson plans that educate students on food cultivation and enviromental preservation.

•Assist garden coordinator in setup, cleanup and composting before and after lessons.

•Create and use educational materials that challenge traditional public education curriculum by teaching young people practical skills in environmental sustainability.

•Cultivate and build skills that students will need in order to prepared, resilient and adaptive young adults.

•Provide as many hands-on activities as possible that offer exercises in scenarios around natural disasters

literature on how to use simple hydroponics to grow vegetables and fruits from water.

•Publish and design l marketing videos and media items promoting sustainable primary education

•Instill a sense of curiosity and enthusiasm around plant propagation among k-12 students

•Published an instructional eBook on food scrap propagation .

WEST COAST BOOKING AGENCY

BOOKING AGENT FOR LOCAL TALENT, EVENT COORDINATOR - PORTLAND, OR - JANUARY 2011 TO JANUARY 2015

• Communicate with other venues and promoters to cultivate relationships that are mutually beneficial.

• Plan and publicize special events, including concerts, festivals, gatherings, and other forms of entertainment.

• Develop and expand a network of local and national media contacts.

• Plan and participate in promotional events, such as open auditions and industry evenings.

• Manage the audio, lighting, and equipment needs for events.

• Support staff and independent contractors.

• Cultivate and maintain relationships with performers and other parties involved.

• Maintain a tidy and secure environment for visitors and employees.

• Manage and maintain financial records and budgets.

• Maintain an inventory of the venue's supplies and acquire them as required.

NOVEMBER IS NATIONAL ADOPTION MONTH

2019-PRESENT

PORTLAND CAMPAIGN MANAGER AND MARKETING STRATEGIST

●Implement strategies to recruit prospective adoptive parents.

●Work in collaboration with local and state child-welfare agencies to increase the number of permanent and loving homes for youth in care

●Design merchandise for campaign to help raise awareness on the need for more family settings through making merchandise available to “wear the message”

●Maintain social media sites by posting up- to- date materials and resources such as training, funding resources and additional information to help support adoptive parents and prospective parents. All support material aims to give users informative and interactive media for that is accessible and easy to use

FUND FOR THE PUBLIC INTEREST

SEPT 2016-JAN 2018

CALL CENTER OUTREACH REPRESENTATIVE/CONSUMER AND ENVIRONMENTAL ACTIVISM

●Handle customer inquiries both telephonically

●Research required campaign information using available resources.

●Manage and resolve member complaints.

●Provide customers with campaign and membership information.

●Update existing member information

●Process contributions, forms and applications

●Identify and escalate priority issues

●Follow up member calls where necessary

●Document all call information according to standard operating procedures, generate call reports when appropriate

●Educate members on campaigns and answer members questions promptly

●Increase member giving which resulted in raising over 140,000.00 of funding for various campaigns over the course of 1.5 years

MICHIGAN YOUTH OPPORTUNITIES INITIATIVE –

TRAVERSE CITY, MI - DECEMBER 2003 TO JUNE 2009 YOUTH CONSULTANT, DEPARTMENT INTERN

•Facilitate and coordinate monthly foster parent training through Grand Traverse Department of Human Services.

•Trained new board members and familiarized them with the program and our services.

•Facilitated monthly youth board meetings.

•Produce monthly newsletter, agenda and mailing documents for the program’s meetings and board members.

•Conducted surveys to better serve our clients and keep initiative relevant and efficient.

•Record in-depth diarist reports for Headquarters of sustainability and self-evaluation meetings.

•Attending team-decision making meetings as an advocate for fostering youth.

•Work with media and press, created press releases, op-eds and trained young people to effectively speak with media and carry Initiative's message.

•Perform general clerical tasks- organized member's files, made photocopies, answered office telephone.

•Travel monthly to sister sites and assisted with program development.

•Appointed co-chair to Governor Granholm's Permanency committee and developed policy focusing on permanency regarding child welfare. During this time, I traveled to Lansing, Michigan's state capitol on a bi-weekly basis for the meetings.

•Developed congressional documents used to reform child welfare policy in Michigan. In 2004, I spoke with congress in Lansing and our site along with several sister sites were able to get Medicaid extended for foster youth aging out from age 18 to 21.

•Collaborates with program representatives and administrative personnel at public schooling to guarantee compliance with and execution of the free and reduced lunch program.

•Represent adolescent development at pertinent external gathering

• Maximize efficient outreach to expand the number of community stakeholders.

•

PETE'S PLACE - SEPTEMBER 2008 TO MAY 2009 - DIRECT CARE WORKER

The following are the responsibilities of the direct care worker I had working at Pete's Place, a housing shelter that specifically served youth ages 13-18 in Northern Michigan:

•Take care of resident's belongings until they are returned to the guardian or person who is taking possession.

•Motivate clients to maintain a clean and sanitary facility- washing windows, mopping floors, vacuuming carpet, washing dishes daily, cleaning linens and changing resident's bedding upon their departure.

•Administer medications to residents that meets the policies and laws of the County and facility contract when appropriate.

•Transport client's people to and from work, school and other commitments.

•Coordinate and plan meals for residents from meal provider.

•Conduct intake process; complete paperwork, administer counseling sessions residents and guardians, review compliance policies and communicate client rights upon on-boarding.

•File daily reports and submit them to direct supervisor and Department of Human Services including incidental, critical and emergency when necessary.

•Complete all required operational duties on daily checklist and communicating with staff what tasks need completed for the next shift for our daily operations, in addition to debriefing with on-coming care workers at end of shift regarding status of residents and daily incidents.

THIRD LEVEL CRISIS CENTER - SEPTEMBER 2005 TO MAY 2009

BOARD OF DIRECTORS

•Provide feedback on job performance and encourage collaboration and team building for our staff in the division provide performance oversight to the Executive Director, Counselors, and Department Coordinators.

•Develop performance evaluations to ensure they are meeting their job responsibilities and duties and that they are adhering to company policies and procedures.

•Offer guidance to staff to assist to improve performance of duties and ensure the highest standard of quality.

•When necessary, make hiring and firing decisions. This includes interviewing and selecting new employees, as well as issuing warnings, suspensions, and ultimately terminations when appropriate. I strive to provide fair and consistent performance reviews, as well as equitable and impartial decisions when making hiring or firing decisions.

•Produce fundraising and fund development strategies to keep Crisis Center's budget healthy.

•Attended community outreach events.

•Created monthly and yearly sustainability plans for the center.

•Approved new budget and major infrastructure changes within all programs of operation and analyzed monthly budget for viability.

•Establishes and maintains district communications and relationships pertaining to contracts, special education, referrals, and data systems.

FOSTERCLUB - JUNE 2005 TO MAY 2009 FOSTERCLUB ALL-STAR INTERN

YOUTH LEADERSHIP INSTITUTE CO-COORDINATOR

●Design and organize outreach plans to recruit and engage new youth in the program

●Create and update program resources on the website, including informational brochures, graphics, and videos

●Work closely with the team to research and develop new content for program materials

●Foster relationships with key partners and stakeholders in the foster care community

●Develop and deliver presentations about the program and its services to a variety of audiences

●Attend conferences and events related to foster care and youth development

●Monitor and evaluate program success and provide feedback on areas of improvement

●Provide technical assistance and support to youth, families, and caseworkers to ensure successful program participation

●Organize training sessions for staff members of the program to guarantee that the provision of audio books for the organization's audio resources is carried out efficiently.

THIRD LEVEL CRISIS CENTER INC. –

TRAVERSE CITY, MI - SEPTEMBER 2003 TO MAY 2009 PEER OUTREACH WORKER

•Assist street team with recruitment; creating fliers, speaking at classes and seminars about the peer outreach program, and working booths during community events, sponsored festivals and golf outings.

•Distribute literature to the local population on the Center’s services for free-legal aid and other referral services.

•Organize community projects that benefit the welfare of the at-risk and homeless population.

•Distribute outreach materials about the Center's free legal aid and other related services to nearby citizens; put together community projects that are of advantage to the at-risk and homeless population; develop deliverables for fundraising, resource development and to engage stakeholders, lead surveys and maintain our referral database; assist in front-line support for research and Census collection such as point in time. demographic data on the homeless population in the greater 10 county region of Northern Michigan.

•Organized and founded Art Auction event that raised over 20,000.00 that was donated to Pete's Place, the youth homeless wing in our local homeless shelter in town. Proceeds went towards operating costs.

•Speak with the media about Peer Outreach and the Homeless Initiative and our work to combat youth homelessness in the community.

•Train new peer outreach workers and acquainted them with the program.

Organize and host concerts for youth in community; secure local venues, set-up and tear down of event, food preparation, booking of the band, making of concert fliers.

GROUP AND VOLUNTEER AFFILIATION

PORTLAND STATE BEE KEEPING TASKFORCE

Student Beekeeper 2018-Present

LADIES OF THE EVENING

General Service Representative

2016-Present

INSTITUTE FOR SUSTAINABLE LIVING

STUDENT FELLOWSHIP

Student Fellow 2018-Present

GREAT LAKES COMMUNITY MENTAL HEALTH Stigma Buster 2006-2010

STUDENTS WITH VOICES FOR PLANNED PARENTHOOD Student Activist 2006-2009

PEW CHARITABLE TRUSTS

Child Welfare Reform Lobbyist and

Policy Advisor

Kids Are Waiting Campaign 2016-Present

PORTLAND FAMILY HOMELESS SOLUTION

MICHIGAN YOUTH OPPORTUNITIES

INITIATIVE

Archivist, Facilitator, Public Speaker, 2008-Present

Care Worker Volunteer 2017-Present

HABITAT FOR HUMANITY

Construction Volunteer 2008

GREEN LENTS/ PORTLAND STATE

UNIVERSITY, Institute for Sustainable

Student Fellow 2018-Present

PORTLAND STATE BEE KEEPING

TASKFORCE

Student Beekeeper 2018-Present

EDUCATION

PORTLAND STATE UNIVERSITY

Bachelor of Arts in Urban and Public affairs/

Public Administration

2018-2020

Cum Sigma Laude

CLAREMONT LINCOLN UNIVERSITY

Master of Arts Organizational Leadership

with a concentration of Civic Engagement 2020-2022

Cum Sigma Laude

ALBA INTERNATIONAL SCHOOL

BARCELONA, SPAIN

MARCH 2019-JUNE 2019

NORTHWEST MICHIGAN COLLEGE

Department of Social Science

Traverse City, Michigan

ASA Degree in Sociology and Social Work 2006-2009

EDUCATIONAL ACHIEVEMENTS

HONORS

Phi Theta Kappa Honor’s Society

Tau Sigma Honor’s Society

National Honors Society

Institute for Sustainable Solutions: Student Fellow and Beekeeping Taskforce

May 2018-June 2020

Social Science Divisional Scholarship, May 2008

Scholarship, May 2008

Institutional GPA 3.93

SOFT SKILLS

Leadership in Action

Action-based leadership is a transformative approach to leadership that focuses on building capacity and unlocking talents within individuals and teams. By identifying and leveraging strengths, action-based leaders create a culture of empowerment and participation that drives growth and success. I chose to adopt this approach in order to cultivate an environment where everyone can thrive. I believe in the transformative qualities of giving more responsibility to those that are often marginalized and bringing out the best in people

Mindfulness

Practicing mindfulness in the workplace has many benefits and has been crucial skill in the ability to maintain my health, fostering self-control and effective decision-making abilities, and safeguarding against damaging stress. Mindfulness has given me the capacity to have focused awareness in the present moment and the cultivation of compassion in yourself and others.

Dialogue

Effective dialogue is the foundation of successful group communication. By practicing mindful communication, I am able to foster a shared understanding among individuals with diverse perspectives. I can even reframe conflicts in a way that promotes collaboration. Creative team-building exercises are just one example of how I enhance communication skills among groups. With effective dialogue, any group can reach transformative solutions for problems that may have seemed too divisive.

Change Management

Managing change within organizations requires collaboration among diverse groups of people. I have the technical expertise and multiple theories of change that have the potential to generate positive and sustainable impact for the community. I have developed the capacity to analyze the need for change and effectively design a project that addresses these needs. You will then learn to evaluate the impact of a project in order to improve it. I possess the skills necessary to analyze the need for change and design projects that effectively address those needs. Furthermore, I am able to evaluate the impact of initiatives and create long-lasting positive change for those I serve. I am determined to make a difference and create a lasting impact.

Consensus Building

Consensus organizing is a powerful tool for building strong and resilient communities. By working together towards a common goal, we can harness the collective knowledge and experience of our group to make informed decisions that benefit everyone. I use community organizing modalities a focus on building group consciousness and embracing the diversity of perspectives, consensus organizing offers a unique opportunity to create a

Contact this candidate